Expert brand strategist pulled himself out of homelessness by helping multiple millionaires fix their brands, and now he’s revealing 25 years worth of branding secrets on how to brand your business that megabrands like Nike, Facebook, & Taylor Swift have used to succeed.
Evan Carmichael
Influencer
“I have to thank Jay for my brand revitalization… Every important business decision I run through J-Ryze as a sounding board, a force for good, great conversations… a big shot of adrenaline, creativity, & wisdom.”
Disclaimer: This guide’s only for open-minded rebelpreneurs though, because a lot of Jay’s advice goes against the grain. (Desktop recommended.)
2nd Disclaimer: If you’re too scared to (gasp!) lose a few customers this ain’t the guide for you. Fear, people-pleasing, and metric-ignorance is a recipe for failure. This guide is for brave, bold, rebelpreneurs who want to win.
You asked “how do I brand my business?” So let’s get straight to the answer.
To brand your business, identify your target audience, define your niche, values, and unique selling point, then design a visual identity (logo, colors, fonts), craft a compelling brand story, and consistently apply your branding across all touchpoints—website, social media, ads, and customer interactions.
This guide breaks the process of how to brand your business down into eight steps:
That’s basically it. It’s what all the great megabrands have done, whether it’s obvious or not.
Skimming won’t build your brand, attention will.
Quick branding tips? Cute, but they won’t cut it.
The real magic is in the nuances, the stuff one-percenters nail while everyone else fumbles with scatterbranding.
And you’re gonna get those, if you keep reading.
“But Jay, this guide is crazy long,” you may be thinking.
And I get that.
No one actively likes walls of text, not even me.
And most people are rambling windbags who repeat things unnecessarily, indulging in fluff.
The truth is though, we get out of things what we put into them.
Take what happened to my friend Melanie.
So she yanked the guide free, pages fluttering like restless ghosts.
Hours passed, her desk a battleground of sticky notes, scribbled ideas, and discarded coffee cups. By nightfall, she grinned. Her new brand vision pulsed, bold and undeniable.
“Ready to launch?” her co-founder asked, leaning in the doorway.
“Ready to soar,” Melanie replied, tossing their old logo in the trash.
Moral of the story?
If we pay deep attention, we gain deep rewards.
If we skim, we don’t.
If you’re a founder who is “Building Your Brand (While Wearing Many Hats)”, you’ll be tempted to skim this guide.
But trust me on this one, my friend…
This guide is like a treasure map.
And its skimmable bullet points are just tiny glimpses of the treasure-hoard that awaits you.
If you want the real riches, you’ve gotta dig deeper.
And here are five good reasons to pay full attention to this guide…
Most skills are easy to start, hard to master. Just like cooking, branding has layers of depth that bullet points just can’t capture.
“Branding is the art of differentiation.” – David Brier
Skimming a guide is like staring at piano keys and expecting to play a symphony. You need the sheet music, the technique, the practice.
This guide? It’s your sheet music to branding mastery.
Scatterbranding is a common ailment for entrepreneurs, with skimming branding guides and youtube gurus a major cause of it.
Scatterbranding is when your brand assets are all over the place. They’re unfocused. They don’t align with your brand values or foundation.
Want a brand that’s clear, solid, and magnetic? Dive deep. Because no one ever skimmed their way to a “Eureka!” moment.
And…
This isn’t just a guide, it’s a doorway to brand revelations.
Anyone can write something, but not everyone can teach and instill understanding.
With A.I. getting so popular, you may be tempted to have ChatGPT “summarize” it so you can ‘learn it faster.’ But that’s a trap that prevents you from learning, so beware.
Because the gold isn’t just in the summaries or bullet points, it’s in the connections between them, the deeper insights that emerge as you absorb the whole picture.
This guide will rewire the neural connections in your mind, so you go from brand beginner to brand badass, resulting in way more sales, if you let it.
So pay attention and let ‘a-ha!’ moments go off like lightbulbs in your head, because skimming robs you of those transformative moments.
Following someone else’s recipe (like a list of bullet points) might get you decent results, but it won’t make you a true expert.
You need in-depth exposure to branding intricacies so you can internalize the brand wisdom…
…and that happens by reading the full guide, and sitting with its teachings, step-by-step.
Your biz, sales, and time-investment are important.
And just as a strong brand can multiply your business
growth many times over, so can this guide.
So, do you want to be a casual cook who follows recipes, or a master chef who understands the science of brand flavour, the art of brand presentation, and the nuances of brand ingredients?
Everything you consume affects and influences you to some degree.
And the more attention you give it, the more it influences you.
Watch violent news channels all day long, and your worldview will be colored. Consume personal development podcasts all day long, and your beliefs will change as well.
So, reading this guide attentively is an investment in yourself, your business, and your future success.
I’m sharing wisdom I’ve gained over 25 years of experience, countless biz failures & successes, and thousands of beliefs changed.
It’s a shortcut to knowledge that would otherwise take you years to acquire on your own.
Why wouldn’t you invest in a shortcut to success?
“Pay attention to what you’re paying attention to.” – Howard Rheingold
The rewards are well worth the effort.
Besides, you can brand your business –and read this guide– piece by piece.
Consider even scheduling dedicated reading time, and taking notes or highlighting somehow as you go.
Brand building is a marathon, not a sprint, and this guide is your trusty map and compass along the way.
So now that you’re ready to give the teachings proper attention, let’s get into it.
Well, after failing many businesses (more than I’d like to admit), trust me, I’ve almost certainly been where you are.
Let me guess, you’re pouring your heart into your biz, but the growth just isn’t happening like you dreamed it would, right?
Don’t worry. The answer is likely simpler than you think.
But no one’s ever told it to you.
Which means it’s not your fault for not knowing, nor for any struggle that has come from any brand confusion.
If you’re like me when I was younger, you haven’t had a tremendous amount of branding education.
I mean…
Be honest, when’s the last time you or your business had a brand makeover?
And no, I’m not just talking about a new logo (though that can be part of it).
I’m talking about crafting an authentic brand identity that truly captures the essence of your business. One that resonates magnetically with your dream customers.
Think Taylor Swift – she doesn’t have a logo plastered everywhere, but her brand is instantly recognizable, right? You recognize her songs, her image, her style, and plenty more.
That’s the power of a cohesive brand experience.
Intrigued? Keep reading to get the step-by-step process to brand-building that:
You’re about to get wisdom almost no founder is ever taught, because branding is a ‘prestige’ discipline, with its secrets closely guarded and barely understood.
Until now.
In this epic guide, we’ll cover everything from empathizing deeply with your target audience to crafting a unique value proposition that makes you (and your offerings) irresistibly magnetic.
(Plus, I’ll share insider tips to avoid common branding pitfalls that likely hold you back.)
So, ready to ignite your biz growth through branding?
Let’s dive in!
You’ve worked hard to get your business where it is today.
You’re seeing some success, but things have stalled. You’re struggling to get new leads, keep prospects interested, and close more deals.
It can feel like you’re busy and hustling, but making very little progress, like a hamster on a wheel.
Basically, it’s frustrating AF.
Don’t worry, you’re not alone. Many entrepreneurs hit this point.
How to brand your business is often sought out when a business has plateaued, because deep down, founders know a strong brand can take their business to the next level.
Fortunately, brand-building can help you break through any sales ceiling.
Like I said above, branding’s more than just a fancy logo. It’s actually a strategic way to change how people see your business.
And if you change people’s perceptions, you change their buying behavior.
The thing is, well-made logos (& catchy taglines) rarely, if ever, change someone’s perception enough to make them buy your stuff.
The only reason those things work for Nike and Apple is because of the brand foundations they established behind the logo, long before the logo was even created.
Still, because of society’s narrative, most people do confuse a ‘brand’ for a logo. Or they think a brand is a name, a color scheme, a website, or who knows what else…
…and this misconception is a big reason why we start exploring the fundamentals and basics of branding first.
People have been building powerful brands for ages.
I’m talking even pre-biblical times.
To understand why this is so, we must first understand…
You’ve probably heard what a brand is explained by some ‘expert’ already.
But, although many gurus have many answers for what a brand is, the real answer is simple, clear, and intuitive, once you think about it.
Because ‘brand’ is just a fancy, modern business word for reputation.
And your reputation is a blend of every choice you make, plus every perception others have of you.
Which means your brand is everything that makes your business unique and memorable.
It’s the whole experience people have with your business – your values, personality, customer service, and even the way you communicate.
Like Cleopatra, Alexander The Great, Jesus and more…
…your own brand is built through every interaction people have with you. And the same goes for your business.
Little moments like these weave together the fabric of your reputation, your brand.
And little moments stack up to big experiences, which is a major part of why branding is so vital.
And because your ‘brand’ is really just your ‘reputation’, be careful listening to “the 5 C’s of branding” or “the four steps of branding” or whatever else.
Even the 8 steps I’ve listed here are just for convenience.
There are plenty of approaches to building your brand / reputation, as long as you cover the basic foundations.
This is a great question, since many people don’t fully grasp the impact of branding.
Let’s look at McDonald’s vs. a local struggling restaurant to get a sense of it.
When you see those golden arches, you instantly crave a McDonald’s burger. That’s because of their strong brand – the feeling and associations they evoke.
It’s such a strong association that people will make a beeline for McDonald’s, even when given ten other restaurants closer-by.
Think about that.
How impactful is it to be able to slap one symbol on something and have it instantly trigger hunger in the viewer?
What could something like that do for profits?
That’s the power of a strong brand.
Now look at a local struggling restaurant, “The Smokehouse.” The Smokehouse loses customers not only to McDonald’s, but to any restaurant closer, any restaurant cheaper, any restaurant cooler, and in countless other ways.
Oftentimes local struggling eateries like The Smokehouse have to constantly coupon-campaign just to stay afloat. And even when they do get a customer, that customer may end up never returning. Minimal brand loyalty.
That’s the pain of a weak brand.
All of which is solvable if the proper brand foundations are laid, aligned with, and adhered to.
(That level of brand mastery is rare, but it doesn’t have to be.)
And here’s a few more reasons branding is important:
To illustrate, here’s a quick story about a baker, we’ll call… Liam.
Liam’s cookies were flawless. Sugar, butter, perfection. Still, no one stopped.
At midnight, he slapped “Cookie Monsters Welcome” on a chalkboard, then drew a googly-eyed creature devouring a treat.
By dawn, the line wrapped around the block.
Realizing he had the beginnings of a brand, the next day he shaped his cookies into orcs, ogres, and trolls.
A month later he’d renamed his biz Dungeon Desserts, hired monstrously inked staff, and started raking in the dough.
If he keeps it up, he’ll have a sponsorship from Sesame Street, Monsters Inc., or Count Chocula serial shortly.
So, branding is clearly important, impactful, and worthwhile.
I get so psyched whenever anyone asks me where to start with brand-building.
I really do.
Because the first step is something so few people teach, and even the ones who teach it miss the mark.
This is because most of the world is ‘self-aware’, ‘self-focused’, and ‘self-centered.’
Most of us are excited about what we think and what feel, the majority of the time.
Yes, even the experts.
And even when the experts get the first step right, they usually gloss over its importance, and fail to break it down clearly enough.
In fact, if we google “how to brand your business” the first page of results is flooded with advice like:
So, like… this is, uh… mostly correct.
Technically.
But it’s kind of like looking up “how to bake a cake” and getting the answer “Get ingredients, turn on appliances, and serve the result” in reply.
Technically correct, but ultimately unhelpful.
And what’s crazy is these kinds of things are the answers big corporate companies are advising you to do.
Sites like Adobe, Shopify, and VistaPrint somehow come up on the first page of Google for how to build a brand.
The helpful answer we’re looking for is, sadly, quite rare.
That’s what I wrote not one, not two, but three guides on the One Person concept.
So far, the only person I’ve seen teach something even remotely poignant about this “One Person” branding step is a “random” YouTuber named Deya who calls herself a “cozy entrepreneur.”
She doesn’t go as hard on the topic as I do, or see it as the game-changing transformative approach I know it to be, but she definitely gets it, and explains it decently.
She also doesn’t have a name for it, but I do.
The first step of branding is finding, knowing, and committing to serve you One Person.
Earlier I mentioned how everyone’s buzzing about logos, colours, websites, and all that jazz. And those things do matter, sure, but they’re like the icing on the cake.
You need a solid cake first!
And that cake starts with knowing your ‘One Person’ – your ideal customer – like you know your sibling or a best friend.
Because when it comes to the business of serving up value to other human beings, what we think, feel, and want matters much, much less than what those “other human beings” think, feel, and want.
It doesn’t matter what AI thinks. It doesn’t matter what experts think. All of them must bow down before what your One Person thinks.
So what those “other human beings” think, feel, and want… deserves the lion’s share of our time.
But how many entrepreneurs do you know who spend most of their time focused on what other humans think, feel, and want?
Barely any.
And so, most entrepreneurs skip this foundational step, which means everything they build is actually built on sand, and not solid at all.
Interestingly, although this has helped my multimillionaire clients, and although it’s the exact same principle your favorite megabrands from Nike to Taylor Swift have used…
And I get it.
The temptation for ambitious entrepreneurs aiming to make an impact in the world is to ‘go bigger.’ The temptation is to ‘try and reach more people.’
Unfortunately, this just results in “scatterbranding,” (which we’ll cover more later) leading to a diluted brand that fails to truly connect.
Scatterbranding is like trying to hit a bullseye with a shotgun – a lot of noise, but not much accuracy.
Instead, my ‘One Person’ approach is like using a laser-guided missile.
It’s precise, powerful, and targeted for maximum impact.
Think about it, is it easier to influence the perception of a stadium full of people or one person sitting across the table from you?
The latter, right?
So maybe let go of your stadium dreams briefly and give the One Person method a shot.
Your brand –and your sales– will thank you.
Well, it’s basically an evolved form of ‘market research’ or ‘audience targeting…’
…but don’t get it twisted, this is way more fulfilling and lucrative than the market research you’re used to.
So what’s involved with the One Person Method?
Simple, clear, easy, right?
(I even made an Ideal Customer Profile Template to help make it even easier.)
Then how come only rockstar founders ever really seem to pull these steps off?
Seriously, study any famous founder deeply enough, and you’ll see that was the first step in their business journey, and by doing it well, they could tailor every aspect of their business to serve their “One Person.”
They all did this so well –either consciously or intuitively– that people quickly became raving fans, spreading the word like wildfire.
To truly know your ‘One Person’ you’ve gotta ditch basic “demographics” and make an in-depth character profile, complete with deep narratives.
You may need to:
This process is about more than just gathering data – it’s about developing a deep empathy for your ‘One Person.’
Yep…
This is because your brand is your reputation, and reputations are impossible to build without rapport and empathy.
Empathy is something founders love claiming they have, but whenever I start grilling them about their one person, they can barely answer anything about them.
What are their wants and needs? Their pains and pleasures? What secrets do they keep from others? What challenge are they embarrassed to come clean about? Do they resonate more with the phrase ‘good vibes’, ‘optimal environment’, or something else?
This video really nails the power of empathy as a tool for creators. “How to Make Cool Sh*T That People Fu*k With.“
Anyway…
Out of the the many thousands of books I’ve read, I’ve not yet come across any focused on the “One Person” principle, but a couple books that can serve you once you’ve found your One Person are:
I’m not saying this applies to you, but if you’re like 99% of the clients I help, you won’t know your One Person nearly well enough to empathize with them.
And a strong brand is built on empathy, though it’s rare to hear the average brand consultant mention this.
“Happiness is a by-product of an effort to make someone else happy.” – Gretta Palmer
You want to get to the point where you’re feeling their pain points and celebrating their wins as if they were your own.
So…
Don’t just “know your One Person”, dive deep into their world with exceptional market research.
This reddit comment is a great primer on market researching your One Person’s world.
Once you truly know your ‘One Person’ like the back of your hand, you’ll be amazed how much easier it becomes to craft irresistible offers, create engaging content, and build a brand that not only makes money but also makes a real difference in the world.
And once you’re solid on serving one real human being, you move to step two.
Want more? This Forbes article may help: “Seven Ways To Identify Your Ideal Client”
Your “goldilocks spot” niche and your market position (covered in the next step) are cornerstones of your Universal Selling Proposition (“USP.”)
A unique selling proposition (USP) is sometimes called a “value proposition,” and likely other names too.
If you’re doing business well, your brand is strong and solid, with a unique value proposition… then many of your competitors will be jealous.
USP, UVP, whatever you call it, it’s the special sauce that makes your brand stand out in the crowded marketplace. It’s the bold, irresistible promise that tells your ‘One Person’ why they should choose you over anyone else.
Think of it as your brand’s promise to customers, whether directly or indirectly communicated.
Still not clear enough?
Imagine you’re at a bustling market, with tons of stalls selling similar things.
How do you make your stall stand out?
Well, you gotta have something unique, something special that makes people stop in their tracks and say, ‘Hey, I need that!’
Does that make sense?
The foundations of crafting a compelling USP that makes your competitors jealous are 1) committing to a niche (in goldilocks-style, which we’ll touch on later), then 2) strategically choosing your market position.
“Your unique selling proposition is what makes your business different from everyone else in your market.” – Dan Shewan
Both these pillars together work as the basis of your irresistible USP.
Personally, I used to think choosing a niche wasn’t that important, but after seeing my clients struggle with their poorly defined niches, not to mention failing more than one business of my own due to the same…
…I learned I was jaw-droppingly wrong!
Niching down is one of the most powerful moves you can make in business.
It’s like focusing a beam of light – the narrower it is, the more intense it gets, right?
Same with your brand.
The more you niche down, the more your message resonates with the right people.
The trick is to choose a niche that’s not too big, not too small, but actually… just right, goldilocks-style.
(For those unfamiliar with the fable:
Once upon a time, a curious girl named Goldilocks wandered into the woods and stumbled upon a cozy little house. The door was unlocked, so she let herself in.
Inside, she found three bowls of porridge. The first was lava-hot, the second was ice-cold, and the third? Just right. She gobbled it up.
The chairs? One was too big, another too small, and the third? Just right. Until she broke it. Oops.
Sleepy, she headed upstairs to three beds. One was rock-hard, another was too soft, but the third? Yep—just right. She dozed off without a care in the world.)
Choosing “global athletic wear” for your niche is likely too big and broad, and would have you competing with Nike.
Choosing “handmade sandals for Tibetan-American amputees” is likely too small and would starve you of enough customers.
But “sandals for the differently abled” may be just right, allowing you to grow a reputation as a leader in your niche, while ensuring you have enough customers to build a solid brand, one you can expand on in the future.
“No niche is too small if it’s yours.” – Seth Godin
Niching down is about finding that ‘goldilocks sweet spot’ where your passions, skills, and the needs of your ‘One Person’ all intersect.
And when you find it should feel ‘just right,’ as it has for countless businesses and brands throughout history.
(There are parallels to the concept of ikigai, but it’s not essential to know.)
Anyway, choosing an appropriately sized niche gives a ton of branding benefits:
And hey, like much of my advice, niching down can feel counterintuitive at first.
People often resist it.
They think that niching down boxes them in, but… real talk?
It’s actually incredibly freeing!
A clear ‘goldilocks’ niche gives you direction, and makes 90% of your business decisions effortless.
Once you have it and your One Person, you’re never confused about what to create, who to market to, or how to grow your brand.
And there are plenty more examples of how to brand your business well and how to commit to a goldilocks niche:
Netflix, Uber, AirBNB, Craigslist, Google, and (I’d like to think)… you!
I wrote a much more in-depth walkthrough for niching in my guide Make Getting Customers A Breeze (Attract Millions With Ease!)
Anyway, just remember, niching is not a one-time decision.
It’s an ongoing process of refinement.
As you grow and learn more about your ‘One Person’, you can continue to niche down even further, becoming more specialized and valuable, or niche up when the time comes for your biz to expand.
(It’s highly recommended you commit to a niche for at least 6 months to a year though, as brand pivots are basically “starting from scratch” and will eat up tons of your time, energy, resources, and money.
As a founder who’s pivoted more than anyone I know… It’s seriously not fun to pivot often, if at all.)
And wanna know something eye-opening?
What does this mean?
It means nearly every founder is choosing a niche that is “too big” for them to handle.
It means that if you’re unsure what size your niche should be, just go smaller.
Even with a “too small” niche, you’ll still get some customers and momentum, and you can always expand and niche up later.
Happens every time.
Why does it play out this way?
Because the better you excel in your humble, ‘goldilocks-sized’ niche, the more your brand reputation grows, and pretty soon, you’re expanding into other markets, just like Apple, Nike, Red Bull, and other branding greats.
The more you commit to your niche, the more the market will commit to you!
Note: I’m mentioning product-market fit briefly, because it’s related to niching down wisely, so make sure you validate yours.
This is more “business 101” than it is branding, but you’ll struggle to build a brand if you don’t have a well-validated product-market fit.
So we’re covering it briefly here. (And if there’s any other branding related terms you’re not clear on, check out my “Branding Glossary.” It clears up many definitions people have been incorrectly taught.)
I love simple explanations, metaphors, and clarity, so…
Here’s what product-market fit means in plain English:
“Product-market fit is making sure your product or service is solving a real problem for your ideal customer (‘One Person’) in a way they love and are willing to pay for.
Think of it like a puzzle – your product is one piece, and the market (your ‘One Person’) is the other. If they fit together perfectly, you’ve got a beautiful picture, if not… you’ve got a mess!”
Get any of these ‘pieces’ wrong or misaligned, and say bye-bye to your product-market fit.
A girl I’ll call “Mia” invested tons into creating something that had no product market fit, and suffered hard for it.
I remember her telling me about debuting her new scheduling app to her beta-testers.
The café hummed with chatter, but Mia’s booth felt like a courtroom. Three beta testers sat across from her, flipping through her app with surgical precision.
“Why can’t I edit this?” one asked, jabbing at the screen.
“You can,” Mia explained, leaning forward. “Just tap—”
“Not intuitive,” interrupted another. “I wouldn’t bother.”
The third tester glanced up. “Honestly? It’s trying to solve a problem I don’t even have.”
Mia’s chest tightened. She had spent months convinced this app would change lives. Now it felt like she was selling umbrellas in a drought.
“You’re telling me it doesn’t help?” Her voice cracked.
One tester shrugged. “Meh, not us, anyway. Who’s your app really for?”
Mia froze. She didn’t have a good answer.
Sadly, this experience happens to many founders.
Early testers’ feedback can hit like a wrecking ball, showing that our “awesome”, “creative”, “perfect” solutions often aren’t solving anything for anyone.
To solve this, focus on product-market fit long before you lift a finger to build anything.
Find the real problem before writing a single line of code, penning a single chapter, or laying a single brick.
If you want a boost on “finding a real problem”, well, they often appear from well-done market research, but here is some other ways from Christian Peverelli (a smart startup advisor), who he suggests three ways to come up with problems you can solve:
Once you have a list, write down solutions for the problems, and then prune THAT list down by ranking them on Passion, Skills, and Resources.
Solve a problem you have passion, skills, and resources to solve. (More in his YT video below.)
Can you create a successful business without finding a real problem with product market fit?
Technically, yes, it’s been done, but it tends to be painful, expensive, slow, and unfun.
The more brand ingredients you get right, and the more ‘in order’ you do them, the smoother your journey is likely to be.
Hopefully it’s now obvious how product-market fit relates to your One Person and your niche.
And if you want to get it right, some good questions to ask when assessing your current product-market fit are:
It can sometimes be a helpful exercise to articulate this in a mission statement – a concise and inspiring declaration of your brand’s reason for being.
Whatever you do…
When we get down to it, product-market fit is crucial for branding success, even though it’s more about alignment between a burning problem your One Person has and the solution your business offers, than branding specifically.
Does any of that sound fun or desirable?
Nuh-uh.
The best book I’ve read on validating product-market is “The Mom Test” by Rob Fitzpatrick, but keep reading and stay focused on branding… you can check Rob out later if needed.
For now, let’s get into some quick practical advice on how to validate product-market fit:
And here’s a tweet on validating your product before going to market from one of my favorite copywriters and idea-guys, David Deutsch:
“1. Try to talk friends and family into wanting it, see if you can
2. Do a Kickstarter campaign to gauge interest
3. See if anything like it has successfully been sold before
4. Be sure what you’re selling is an obvious solution to a definable and easily reachable market with capable of buying it
5. Ask. For example, either directly about what you’re thinking of offering, or do a survey with a few different possible offers and see which one people choose
6. Make sure you do it legally but you could cold test to a very limited market (sell it with no product yet), work like heck to produce it if successful, and refund quickly if it’s not
7. Or be up front about no product yet and see if you can sell it through a product descriptions, mock-up, or visual representation.”
Plus, like many things in business, situations can change, so validating product-market fit isn’t a one-time event – it’s an ongoing process of listening, adapting, and refining.
It’s all part of serving your One Person, and people do one thing quite well: they change and grow.
So the more you focus on serving your ‘One Person’ exceptionally well, the stronger your brand and business will become.
And one ‘super’ way of doing that is to move on to step three of how to brand your business.
Now that we covered your niche (and product-market fit), we’re on to the other half of your unique selling proposition.
Your superpowers, brand values, and market position.
These three concepts are insanely powerful, and can be surprisingly easy to establish, but most founders still neglect to do so… and suffer for it.
Me included.
I spent three years homeless in large part because of this, for example, so please apply what I’m teaching and avoid my prior fate.
First things first…
Out of all 8 billion people on the planet, you are unique.
And you have at least two ‘superpowers’ –and likely more– that feel natural, easy, and practically ‘like breathing’ to you.
(I cover this more in my guide “Premium Position, Premium Price”)
These superpowers aren’t held by your competitors, in your niche, aimed at serving your One Person.
They just aren’t, you won’t find one example.
And these superpowers can be almost anything.
They can be specific traumas you have that others don’t. They can be natural talents. They can be certain passions. They can be kinks. They can be attitudes, views, or opinions. They can be values and beliefs. They can be resources, connections, ideas.
Whatever they are, they put you ahead of the competition.
When Starbucks wanted to compete with the already established coffee chains, like Dunkin’ Donuts, they took Howard Schultz’s two superpowers of “atmospheric experience” and “artisanal drinks” and secured their position as market leader.
When Apple wanted to compete with the already established giant IBM, they took Steve Jobs’s two natural superpowers of beautiful design and creative innovation and applied that to… personal computers. This secured their position as brand leader in the PC arena.
When Google wanted to compete with already established Yahoo Search, they took Sergey Brin’s penchant for simple prototypes and minimum viable products and his ignorance of the html coding language, and created a clean, minimal search page which contrasted Yahoo’s chaotic link-filled ‘portal.’ At first it scared users, making them think the page was “still loading,” but by committing to their superpowers, Google’s clean search layout eventually became a hit with search users and helped secure their leading position in the search market.
You can do the same.
So dig deep into your life, your psyche, and highlight your superpowers.
What are you really good at? What makes you unique? Weave these strengths into your brand story and materials to showcase your expertise and stand out.
Your superpowers are inherent strengths that set you apart from the competition.
These could be anything from exceptional customer service to a unique product feature to a particularly engaging brand personality.
They’re things you do so exceptionally passionately, frequently, or intensely that you outshine most competitors, particularly the “Goliaths” in your industry.
Most notably, they’re qualities that make you uniquely valuable to your ‘One Person,’ while actively polarizing and repelling other demographics, allowing you to carve out a distinct space in the market.
And I’ll note, these aren’t just ‘strengths.’
Everyone has strengths.
But superpowers? They’re your game changers! They’re what make you the obvious choice, the market leader, even when you’re up against those big guys.
In a crowded market, it’s easy to get lost in the noise. (The book Positioning by Ries & Trout and Playing To Win by A.G. Lafley explore this topic more.)
Superpowers help you stand out by highlighting what makes you truly different and better than the competition.
Think of it like a superhero showdown.
What makes each hero stand out from the others?
What makes Superman stand out compared to The Hulk, Batman, or Wonder Woman for example? It’s his unique abilities, right? Same with your brand.
Your superpowers are kryptonite to your competition.
I obsess about focusing on “One Person” for reasons I’ve already talked about.
And if you’re struggling to zero in on what superpowers could help you secure a leadership position in your market, the answer may lie in your One Person.
Because your superpowers should align with their needs and desires, making you the most appealing choice.
If you’re trying to attract everyone, you’ll end up attracting no one. Your superpowers act like a magnet, pulling in the people who are most likely to become your raving fans.
More importantly, your superpowers repel the wrong people too.
Starbucks’ high prices attract many ‘yuppie’ types, but repel many blue collar workers, and they’ve always been “okay” with that.
Apple’s controlling ways ensure their design fidelity and that their innovations roll out as intended, but they also repel many “hacker” types, and they’ve always been “okay” with that.
Your superpowers will behave similarly, once you’ve aligned your brand assets with them.
When you’re known for being exceptional at something, you can command higher prices.
And everything we’ve done so far: Committing to serve One Person, committing to a goldilocks niche, and securing product-market fit… are all massive foundations that ensure you will be excelling at something well, and commanding whatever price, respect, prestige, and opportunities you want.
They are life-changing pillars of branding.
And clarifying your superpowers are another notch on the, uh, bedpost.
They demonstrate your value and expertise, making customers willing to invest in your unique offerings.
Nobody questions why a brain surgeon charges more than a general practitioner, right?
It’s because their expertise is rare and highly valuable.
Same with your brand.
Your superpowers allow you to command respect (when they’re highlighted correctly in your brand assets), to charge what you’re worth, and to gain huge opportunities.
Your superpowers inform your marketing, messaging, and overall brand strategy.
They act as a compass, guiding your decisions and ensuring consistency.
Once you know your superpowers, everything else falls more into place. The same effect comes from knowing your One Person and niche.
If your chosen superpowers are that you cuss like a sailor and love women, your brand strategy make look similar to Howard Stern’s.
If your chosen superpowers are that you love showing off and gossip, your brand strategy may look similar to Kim Kardashian’s.
If your chosen superpowers are that you love punchlines and racial undertones, your brand strategy may look similar to Jordan Peele’s.
Basically, once you’ve chosen at least two superpowers to highlight, your marketing becomes laser-focused, your messaging resonates deeply, and your brand becomes a cohesive, unstoppable force.
The bakery smelled of cinnamon and desperation. Nadia slapped dough onto the counter, ignoring the “For Sale” sign peeling in the window.
“You’re wasting it,” her sister snapped, pointing to a dusty violin case on the shelf. “Your music. It’s why they loved you, Nadia. Not… this.”
“Loved me? That was before the accident. Before…” Nadia tore the dough apart, her knuckles whitening.
Her sister grabbed the violin, brushing off flour. “Play. Just once.”
Nadia snatched it back, her heartbeat like a war drum. She played. The notes bled pain and hope, shaking the glass jars on the shelves. A passerby stopped. Then another. A crowd formed.
The next day, the bakery was packed—not for the bread but for the music.
Her brand wasn’t pastries; it was soul.
When Nadia combined her two superpowers, violin & baking, she secured her market position as the musical bakery, and her competition didn’t stand a chance.
But things only clicked when she consciously owned her superpowers, and no matter how ‘weird’ they seemed, and when she broadcast them clearly to the world.
Her new-found audience of music connoisseurs and baking aficionados were loyal to her and wouldn’t dream of going anywhere else.
Now… what could your superpowers do for your brand?
So, to wrap up this section, I urge you to:
Your superpowers can be discovered through meditation, introspection, inspiration, feedback from others, life history, track-record, childhood inclinations, and more.
Whatever the case, I can’t find these for you, they’re yours.
And if you intend to be a successful entrepreneur, there’s no avoiding it, you’ve gotta zero in on yours.
Remember, even David took down Goliath by playing to his strengths.
You can conquer the giants in your industry too, by unleashing your brand’s superpowers.
And what use is a superhero without any values to stand for, eh?
“Values?”
“What the eff are values?”
“Aren’t they just abstract fluff with no practical impact?”
These are some thoughts that pop up when people hear the word “values.”
I’d argue that brand values, when clearly defined and consistently expressed, are the bedrock of a strong, enduring brand.
Nike has strong values. Starbucks has strong values. Apple had strong values when Jobs was around. Most, or perhaps all, of the megabrands you look up to have this in common.
They stand firm for values they believe in, and whenever they stray from those values, their brand suffers.
So, your brand values play a crucial role in securing a leading market position, even when facing fierce competition from “Goliaths.”
And look, I get why some folks think values are just airy-fairy concepts. But trust me, they’re anything but!
“Define what your brand stands for, its core values and tone of voice, and then communicate consistently in those terms.” – Simon Mainwaring
Your brand values as your guiding principles, your moral compass, the heart and soul of your business.
I go deeper on brand values in my guide “Brand Values – Stand For Something”
They shape everything you do, from the products you create to the way you treat your customers.
Here’s why well-defined and clearly communicated brand values are so important for market leadership:
So, there you have it.
Dig deep, identify values you truly resonate with, and rank them in order of importance.
Then make them clear through your brand assets (we’ll get to that later), and your ‘One Person,’ will be drawn to them.
And remember, it takes courage and clarity to stand for something, but the rewards are immense: a loyal tribe, a distinct identity, consistent decision-making, a strong internal culture, and a legacy that inspires.
Values aren’t just words on a wall, they’re the driving force behind a truly successful and impactful brand.
Don’t underestimate your values’ power.
Embrace them, live them, and watch your brand rise above the noise.
Sounds good, right?
Who doesn’t want to claim a leading position in their market?
Well, good. That’s the ambition that fuels legendary brands!
And pulling this off isn’t about brute force, it’s about strategic alignment— a symphony of your niche, superpowers, and values working together to make you the irresistible choice!
Your brand’s perceived position in your market, is established only in regards to your competitors, (or alternatives solutions your One Person is already using to solve their problem.)
Every brand occupies a position in the market, including yours, and the goal is to be perceived as a leader, not a slacker.
“Positioning is finding the right parking space inside the consumer’s mind and going for it before someone else takes it.” – Laura Busche
So the step-by-step to claiming your market position:
1. Know your One Person deeply and empathetically.
2. Commit to your niche.
3. Clarify your superpowers & values.
Doing these well (along with refining your product-market fit) gives you the foundation for an amazing unique selling proposition (USP), plus a clearly ‘winning’ spot in your market.
Market leadership is not a title you’re given, it’s a position you claim.
Achieving a strong market position, or even becoming a market leader, ain’t about being the biggest or the loudest.
It’s more about being the most relevant and valuable to your “One Person.”
It’s about carving out a distinct space in the market where you are the undeniable champion.
It requires understanding your strengths, choosing your battles wisely, and consistently showing up as the best in your chosen niche, in a way that resonates with your One Person.
It takes focused effort, consistent action, and a deep understanding of your audience and your strengths.
But the rewards are immense – increased sales, passionate fans, and a brand that truly stands out in the crowded marketplace.
A “big idea”, sometimes called a “big marketing idea” is the foundation behind a successful marketing campaign.
It’s the main theme or the bold message that captures attention, sparks curiosity, and shifts customer perceptions.
It ain’t just a clever tagline or a flashy visual… it’s a key shift in perspective that resonates with your ‘One Person’ and moves them to action.
Think of a ‘big idea’ like the hook in a catchy song.
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A “Big Marketing Idea” needs to be one bold, understandable, and specific promise. Also it’s best if it’s timely and evokes a specific emotion, leading to a unique conclusion.
These components make a message stronger and more appealing to an audience.
Leaving them out weakens the overall communication and dilutes the message.
“Unless your advertising contains a big idea, it will pass like a ship in the night.” – David Ogilvy
Big Ideas are essential because they help businesses stand out from competitors.
They cut through the market chaos and marketing noise and grab the attention of potential customers who may otherwise be overwhelmed with messaging.
In each case, one perspective was more remarkable and inspiring than its counterpart, making it more successful.
Domino’s Pizza’s ‘Delivery in 30 minutes or it’s free’ is another great example of a Big Idea in action. It’s clear, bold, and creates a sense of urgency, leading to increased sales.
In contrast, Pizza Hut’s ‘Make it great’ is vague and lacks the same impact.
Essentially, a Big Idea is the most important perspective you want to communicate to potential customers. It should be something that resonates with them and makes them want to learn more about your brand and offerings.
If you really want a masterclass in finding big ideas, Todd Brown’s PDF “How To Find Your Big Marketing Idea” is one of the best resources available though it’s a bit tricky to hunt down now, so you may have to… be creative.
Because of that, I’ve written my own brief, concise version, which you can get here: “Finding Your Big Idea”
Finding a truly great ‘big idea’ is a process of discovery, not invention.
It requires deep thinking, creative exploration, and a willingness to challenge conventional wisdom. That’s why big ideas aren’t everywhere you look.
But the rewards are well worth the effort: a campaign that not only sells products or services but also transforms perceptions, builds loyalty, and creates a lasting impact on your brand’s reputation.
Now that’s big.
And once you have your big idea, you can serve it up to the world best by applying step five.
With your market position locked down and you armed with a big idea for a campaign, you’re nearly ready to start rolling out your brand assets.
But what content and brand assets are best for you to be publishing?
And with the hundreds of outlets, mediums, and channels to choose from… where should you make your offers and publish your content?
Answering these questions is what this step is all about, and as usual, it all ties back to your One Person.
Content silos are distinct categories (or themes) of content that align with your brand’s niche and the interests of your ‘One Person’.
Content silos are basically groups of related content. Think broad themes or categories.
For example, my current content silos are Branding, Money, Business, Mental Health, Law Of Attraction.
Could I do a better job of making those obvious? Sure.
But any visitor to my site or socials will quickly discern that I’m all about these 5 silos.
Even variety streamers such as Asmongold have fairly clear content silos that they adhere to.
Much like grain silos store and organize different types of grain, content silos help you categorize and deliver consistently valuable content to your audience.
This approach doesn’t just make your content more digestible, it also reinforces your brand’s expertise and authority in those specific areas.
When people show up to any of your channels, in an instant they can tell you’re an expert at something, or even a few things, because your content silos are broadcasting that very fact.
Picture a well-organized library.
You wouldn’t just throw all the books on random shelves, right?
You’d categorize them by genre, author, or subject to make it easy for people to find what they’re looking for. And different sections of the library would be clearly dedicated and focused on a certain topic or theme.
“Getting organized is a sign of self-respect.” – Gabrielle Bernstein
Content silos do the same thing for your brand’s content, making it easy for your ‘One Person’ to find the information they need and crave, and committing to them is a great way to avoid scatterbranding.
Let’s look at how to choose the right content silos for your brand:
Does your One Person need to see a content silo of demos? A silo of case studies?
Do they need a silo dedicated to a social cause? A particular topic? A certain stance?
Do they need silos that show off your personality and social life, to help people connect and relate to you?
Whatever you do, don’t be like Miriam.
Miriam’s desk was a war zone of sticky notes, old coffee cups, and half-formed ideas.
“How’s the content publishing going?” Hannah’s voice cut through the chaos as she leaned against the doorframe.
“I’ve got tons of ideas,” Miriam snapped, tossing her pen aside. “And I’ve published a lot already, look!”
Hannah glanced at Miriam’s haphazard mess of content, then smirked. “What are your silos?”
“My what now?”
Hannah grabbed a marker and scrawled “Miriam’s One Person” on the whiteboard. Then asked “What does she care about? Tutorials? Industry insights? Snarky takes on trendy trends?”
Miriam froze. Her chest tightened. She’d been too excited over her own content, too impulsive to publish, that she failed to create a good content experience for her One Person.
“Pick your lanes,” Hannah said, erasing the board dramatically. “No one’s scrolling through this landfill of content ideas for treasure.”
By midnight, Miriam’s desk was clear—three silos outlined on a crisp notebook page.
Tutorials. Trends. Troubleshooting. Her campaign felt sharper already.
The next morning, Hannah glanced at the notebook and nodded. “Now, you’re a beautiful library. Not a cluttered content junkyard.“
If you’re having trouble deciding on your brand’s content silos, at least choose a few just to get the ball rolling, you can always pivot later if you must.
Why is this so helpful?
Because clear content silos resonate with customers and enhance brand perception.
Consistently delivering high-quality content in categories that are obvious to customers sets you up as a reliable source of information in those areas.
This expertise builds trust and credibility with your ‘One Person’, positioning you as a thought leader and go-to resource in their mind.
So…
Turn your brand into a beacon in your niche with content silos.
Let’s be real: random content gets random results. But clearly defined content silos? Those are like setting out bait for exactly the right fish.
When you focus on topics that sync perfectly with your niche and your dream audience—your ‘One Person’—you naturally pull in people who are not just interested but engaged. That’s the magic of alignment, baby.
Think of content silos as a VIP map for your audience. Whether they stumble across your website, scroll through your socials, or open your email, your silos make sure they find exactly what they need without breaking a sweat.
Easy, no-think navigation gets more clicks, more time spent with your brand, and of course, more trust. (Plus, a boosted online presence doesn’t hurt either.)
This matters because content silos aren’t just about looking neat and organized… they’re a results-based power move.
Choosing good content silos gives your brand a structure to deliver valuable content that triggers positive feelings in your One Person.
They help you build authority, trust, and a brand (reputation) that makes your competitors jealous.
Committing to your content silos creates irresistible structure for attracting the right people, skyrocketing discoverability, and establishing your brand as the go-to authority.
Define yours, then get your message out where it counts.
So, what are *your* content silos?
Nail them down, and you’ll not only attract your tribe—you’ll know exactly which channels to dominate with your message.
Let’s make that happen.
“Be everywhere.”
That’s what so many gurus tell you, right?
Well it’s usually terrible advice.
“Be everywhere” is great advice for a business with already-solid brand foundations, plenty of momentum, a vibrant content calendar, and success on a single channel already.
If you’ve got all those things, then yes, absolutely expand your channels and “be everywhere.”
But if you don’t have those key ingredients in place, you’re much better off focusing on a single channel and becoming a splash there first.
I know, I know, everyone’s telling you to be on every platform – Instagram, TikTok, Facebook, YouTube, Twitter, LinkedIn – the list goes on and on!
But let me tell you, trying to be on every platform at once is like trying to juggle a dozen flaming chainsaws – it’s a recipe for disaster!
You’ll end up exhausted, overwhelmed, and with a bunch of half-baked content that doesn’t truly connect with anyone, plus a bunch of half-warm connections that aren’t heated up enough to buy or buzz about you.
Focusing on just one channel can feel counterintuitive in today’s multi-platform world, but like the rest of this guide, it’s the right thing to do for most readers.
“It is those who concentrate on but one thing at a time who advance in this world.” -Og Mandino
Here’s why I’m so big on focusing on a single main channel, particularly when building a brand reputation:
And like most of this advice, it doesn’t mean you can’t dabble occasionally in other channels, it just means you, Your One Person, and your team all know where to find you, where you’ll be spending most of your time, and what level of commitment you’ve made to making in a splash in a certain channel.
And aren’t those great things to have clear, upfront?
Lisa’s story will illustrate:
Lisa slammed her laptop shut, the ‘Post Failed’ error flashing in her mind like a neon scarlet letter.
“Six platforms in one day, huh?” Jake leaned on the counter, arms crossed, unimpressed.
Her voice snapped. “You said I needed more reach.”
“And you reached for everything at once. How’d that work out?”
She sighed, pointing to the cold cup of coffee and a barely touched to-do list. “It’s like yelling in six languages… that no one speaks.”
Jake shrugged, tossed her phone on the table. “Or like spinning oiled saucers. Bet your audience doesn’t even know where to find you anymore.”
The silence stretched as the weight of his words settled in her chest.
The next morning, Lisa deleted five apps. Instagram stayed. She posted a heartfelt reel, raw but magnetic, about her journey to “simplify.” The comments rolled in fast: “Finally, YOU.”
She leaned back, her breath steady for the first time in months. The oil was gone, and she had one saucer, and one chance to serve up something meaningful.
Now even if you do get why it’s so important to commit to a single channel, you’ll still need to know how to choose the right channel for your brand.
(Hint, the decision is practically made for you, as usual, by your ‘One Person.’)
Choosing the right platform isn’t a chore—it’s like picking the perfect tool for the job. Get it right, and you’re unstoppable.
You wouldn’t use a hammer to screw in a nail, would you?
Focus on the platform that best aligns with your brand, your content, and the needs of your ‘One Person.’
Master that platform, build a strong community, and watch your reputation soar! (Learn more about platforms in Cynthia Johnson’s book Platform.)
And when you’re pushing out content to whatever channel you’ve chosen, whether it be online or offline…
Imagine your brand is a person.
What kind of personality does that person have?
Would it be friendly, professional, quirky, or adventurous? Defining your brand personality helps you create a consistent and relatable image.
Your favorite megabrands and heroes absolutely have personalities, and that’s why their fans connect with them so well.
GoPro has the personality of daring adventurers.
Playboy has the personality of a sensuality connoisseur. (Whereas Maxim has the personality of a horny frat guy.)
Apple has the personality of a friendly, but slightly snobby artist.
Or at least those are in the ballpark assessments.
Either way, your brand voice and tone express much of your brand’s personality – they’re a big part of what makes your brand unique and relatable.
And your brand’s voice should a) resonate with your One Person and b) be authentic to you.
It’s all about finding the sweet spot where your ‘One Person’ feels heard, understood, and excited to engage with you.
Think of it like talking to a friend.
You wouldn’t use the same language or tone with your grandma as you would with your mates, right?
You’d have practically zero issues adjusting your tone for a specific crowd, person, or interaction, and you’d do so proudly.
Similarly, your brand voice will likely require some intentional polish in order to resonate with your target audience (One Person) and make them feel like you’re speaking their language.
Once you nail it though, you can bring that voice to every offering your brand makes, and more and more people will resonate with your strong, authentic voice.
To make it more tangible…
Let’s break down how to craft a compelling brand voice:
That should get you started.
If GoPro wanted their audience to sign up for an event, they might say:
“Sign-up now to get your biggest thrill of the summer.”
If Playboy wanted their audience to sign up for an event, they might say:
“The bunnies are waiting to serve you bubbly, so join now.”
If Maxim wanted their audience to sign up for an event, they might say:
“Booze, booty, and beaches, sign-up now if you aren’t a beta c***.”
If Apple wanted their audience to sign up for an event, they might say:
“Designed for artists. Design by innovators. Join the event of the summer, today.”
Same message, drastically different voices.
These big companies understand the importance of brand voice and invest time into getting theirs right.
And here’s an example of a small business who “got it” too:
Lyra stared at the screen, her fingers hovering over the keyboard. Her boutique candle brand, Whispered Glow, promised serenity and mindfulness, but the marketing consultant’s draft in front of her screamed bold, brash, and out of place.“Light up your night! Sizzle your senses!”
She rubbed her temples. “This feels…off,” she muttered.
“Off?” The consultant leaned back in his chair. “It’s what sells. Nobody wants quiet these days. You need punchy. Sexy.”
Lyra glanced at her brand book, the three keywords staring back at her: Calm, Intentional, Reassuring. Her customers had written reviews about finding solace in her candles during their hardest days. That wasn’t something she could betray.
“No,” she said, voice firmer this time. “My brand isn’t about shouting to be heard. It’s about speaking softly and still being noticed.”
The consultant shrugged, unimpressed. “Your call.”
Lyra deleted the draft and began typing. The new copy read like a gentle lullaby, inviting the reader into stillness. As she clicked publish, a small notification pinged. A returning customer had just ordered ten candles. Lyra smiled. Whispered Glow was heard.
Whether we’re talking about big companies or small, successful ones made sure their brand’s voice shone through in their writing, their imagery, their videos, and more.
Will you do the same?
And once you’ve got a clear idea of your brand voice, it’s now…
There are all kinds of stories you can tell, short ones, long ones, visual ones, audio ones. And all of them can help your brand grow.
To start though, we’re going to focus on your brand’s “origin story!”
This is the foundation myth, the spark that ignites your brand’s narrative and sets you apart!
And weaving in your ‘why’? That is pure rocket fuel that connects your audience to your deepest purpose and makes them believe!
Here’s a quick take on it, based off of Donald Miller’s StoryBrand concepts.
If you’ve ever found yourself staring at a blank page, wondering how to tell the world about your brand, you’re not alone.
Crafting a brand story can feel like a daunting task— like trying to summarize your entire existence into a few compelling paragraphs.
But here’s the good news… your brand story is already inside you.
It’s written in the late nights, the bold dreams, and the struggles you’ve faced. It just needs a little excavation and structure.
Every brand has an origin story.
Yours might not involve capes or radioactive spiders, but believe me, it’s just as powerful.
Why?
Because it’s real. It’s uniquely yours.
So let’s start at the beginning… Why did you create your brand?
Think back to those early days.
For me, it was the collision of my personal struggles—being homeless, battling the lack mindset traps that keep entrepreneurs stuck, and my innate obsession with clarity and aesthetics.
That combination made me want to help people cut through the noise and build brands that truly resonate.
Take a moment to dig deep.
What’s your ‘why?’
(Don’t worry, this isn’t just an exercise in nostalgia.)
Your why is the soul of your brand. It’s what gives your business meaning beyond profits. And spoiler alert, it’s the secret ingredient that will captivate your audience.
The email sat open, cursor blinking: “We can’t afford to hire you right now.” Jenna closed her laptop, her chest heavy with dread.
Her design studio had been her dream, but the clients kept falling off. She wandered into her son’s room, where his crayon drawings covered the walls. “Why do you love art?” she asked him.
“Because it makes me feel like I’m flying,” he said without looking up.
That night, Jenna rewrote her pitch: “We don’t just deliver designs, we help your ideas take flight.”
Six weeks later, she stood in a packed gallery, her team’s logo glowing above. The client who claimed they couldn’t “afford her” now called Jenna their secret weapon.
Her why? Teaching others to soar.
Hopefully it’s clear that your ‘why’ isn’t just a sentence you slap on your website.
It’s the thread that runs through your entire narrative. It’s what gives your brand purpose and your audience a reason to care.
Take a cue from one of the branding gods, Nike, whose ‘why’ is about empowering athletes to push their limits, or from Starbucks, which creates an atmospheric ‘third place’ for community and connection.
These whys aren’t just taglines… they’re embedded in everything these companies do.
So, what’s your ‘why?’
Maybe it’s to help overwhelmed moms find peace in chaos, to show aspiring artists that their dreams are valid, or to revolutionize an industry that desperately needs a wake-up call.
Whatever it is, weave it into your story. Use phrases like, “We believe…” or “Our mission is…” to make it crystal clear.
Next…
Now that you’ve uncovered the raw material of your story, it’s time to shape it.
The key? Flipping the script.
Your story isn’t actually about you— it’s about your customer (and their eventual interaction with you).
Your customer’s got a problem (their ‘villain’), and your brand?
Well, you’re the guide—the Yoda, the Haymitch, the Gandalf. Your job is to offer them a plan, inspire them with a call to action, and help them achieve the resolution they crave.
Let’s break it down:
Infuse your story with emotion.
Facts and figures might get a polite nod, but emotions? Those hit people in the gut.
Share the vulnerable moments, the relatable anecdotes, the vivid images.
Remember, people don’t just buy products or services; they buy feelings, transformations, and better versions of themselves.
Storytelling doesn’t have to be complicated, scan your memory for stories that stand out and stay with you, and I bet you’ll find they’re usually quite simple.
Whether we’re talking about a children’s fable, a biblical parable, or a real-life tragedy… these tales are clear, simple, and moving.
The same goes to some of the most compelling stories from your life. When you come home from work and tell a sibling about an ex breaking up with you, or tell a spouse about a co-worker coming through in a pinch… the tales are simple.
They’re so simple that practically anyone could’ve come up with them and passed them on to others.
Once you’ve got it fleshed out, your brand story will likely be much the same.
If you want more about the power of business storytelling, I go pretty deep on it in my post “Storytelling: The Most Persuasive Influence Hack (8 Stories I Slept On)”
Congratulations—you’ve come up with a brand story! Now it’s time to share it with the world.
But don’t just copy-paste the same text everywhere. Your story should flex and adapt depending on the platform, channel, and context.
On social media? You’ll want to keep your brand story short and punchy. Think micro-stories that pack an emotional punch.
On your website? Go deeper. Create an “About” page that feels like a conversation with an old friend. Experiment with video, audio, or even live storytelling to bring your narrative to life.
AI like ChatGPT, Claude, or Gemini can help a lot with remixing your story into different forms if you’re a decent prompt-engineer, but people have been telling stories in all sorts of forms since caveman times, so it’s not essential.
Whatever you do, be authentic.
Your story isn’t a marketing gimmick, it’s a reflection of who you are, and it should feel genuine at every touchpoint.
And consistency and repetition are key.
Share it often enough that it becomes a natural extension of your brand identity—something people immediately associate with you.
Yes, you might get bored of your own story, but you must remember your audience isn’t. They have busy lives, and they aren’t present every time you tell your story.
In their entire lifetimes, even if you’re spamming your tale, they’re unlikely to hear it more then 5 times in as many decades.
Most founders sleep on their story.
They downplay it, or take it for granted.
They tell their story far too little.
But the thing is, your prospects are story-hungry. Your story is brand fuel.
So it’s much better to go overboard with it, repeat it, and overshare.
Then you can pull back later if you must.
I’d rather you do that than not get enough use out of your brand story, and so would your prospects.
If you’d like a jumpstart to your storytelling skills and you’ve already read my guide, then checkout these books:
Putting Stories To Work by Shawn Callahan
(Note: Somehow YouTube decided I need to see this obscure biz storytelling video, and it was pretty good, so I figured I’d share it with you. Update: This one called “Storytelling On Steroids” from the founder of Cult is even better.)
Anyway, your brand’s origin isn’t just a piece of trivia… it’s a powerful tool.
Told well, it builds trust, creates emotional connections, and fuels your journey to success.
So, take the time to unearth your origin story, shape it with intention, and share it with purpose.
The world needs your story—and it’s time to tell it like only you can.
P.S. Your brand story doesn’t need to be perfect. It just needs to be yours. Start with the raw, messy truth, and trust that authenticity will do the heavy lifting.
Let me start by saying: if you’ve nailed your brand foundations so far —your One Person, niche, USP, voice, story, etc.— you’re amazing!
That was the ‘hard’ part.
And those things are worth millions, billions, even trillions.
But here’s the kicker: none of it matters if it’s not expressed consistently in your brand assets and brand expressions.
A strong brand isn’t just built and forgotten.
It’s reinforced, day after day, touchpoint after touchpoint.
Imagine your brand as a symphony, and every instrument —your website, social media, products, partnerships— must play in harmony.
One off-key note, and the magic starts to fizzle.
So, how do you ensure every asset sings the same tune?
Consistency starts from within.
Your team, whether it’s just you or a small army, are your brand’s ambassadors.
If you/they don’t live and breathe your values, how can your customers feel them?
Educating your team is a key step. Regular sessions to align everyone with your brand’s mission and tone make all the difference.
Bring your values into daily interactions by using real examples, celebrating wins, and spotlighting behaviors that echo your brand spirit.
Reinforce the brand DNA. Create internal newsletters, Slack channels, or even posters that highlight your core values and celebrate moments where the team shines.
These little rituals create an internal culture that radiates your brand outward.
You can even reward alignment.
Incentivize employees who champion the brand spirit. A simple “thank you” or spotlight can go a long way.
Every touchpoint a customer has with your brand should reflect your values. Think of it as choreographing a dance: every step matters.
Start by mapping out the customer’s journey, from the first ad or meme they see, to the package they open or subscription they buy.
Are there any moments that feel disconnected or off-brand?
Address them with thoughtful tweaks.
Maybe it’s a handwritten thank-you note or a quirky customer support interaction that matches your tone.
These aren’t just actions— they’re experiences that say, “Yo, this is us.”
Content is where your brand voice gets to shout from the rooftops.
It’s your megaphone, amplifying your “why” and creating lasting impressions.
If your tone is playful, empathetic, or authoritative, let it resonate consistently through everything you write, post, or share.
Visuals matter just as much, too.
A consistent color palette, typography, and imagery become signposts that shout your identity even without words.
Great books on creating content that matters are:
But hopefully by this point you’re so clear on your One Person, your niche, your market position, brand values, and brand voice, that content ideas are fairly obvious.
If not, giving a profile or buyer persona of your One Person to an AI, and then asking it to generate some content ideas or compelling topics regarding your niche offering, is a great way to jumpstart.
Your products and services are the ultimate test of your brand’s authenticity.
They’re where promises meet delivery.
Take a page from Apple’s book…
Their sleek design isn’t just aesthetics, it’s an expression of their core— artistry and innovation.
Ask yourself, “Do my offerings reflect my values? Do they genuinely solve for my audience?”
When your audience interacts with your products, they should feel your brand come to life.
And of course, your product isn’t just something to sell… it’s a solution for your ideal customer’s problems.
Make sure it lives up to their expectations— and to your brand’s (implied or explicit) promises.
Partnerships are like the “friends” your brand “keeps.”
It’s the “circles” your brand runs in and the “tribes” your brand is part of.
So choose wisely.
Collaborate with entities that echo your values and speak to your audience.
The right partnership isn’t just mutually beneficial… it’s a statement of alignment.
Remember Red Bull and extreme sports? That’s not just a partnership— it’s a power move that reinforces their image of energy and adventure.
Who you associate with can either strengthen or dilute your brand. Be picky.
Of course many founders shoot themselves in the foot by being too cowardly to associate with the people that are likely to help them most, so that’s a pitfall to avoid.
If you’re making partnership decisions primarily due to outcomes you fear, rather than wins you’re likely to gain, your brand has already lost.
Consistency doesn’t mean boring rigidity.
And if you want people to learn how valuable your brand and offerings are, please remember…
“Repetition is the mother of learning.”
And what is repetition? Just another word for consistency.
Consistency is all about being unmistakably you, even as you evolve.
The market shifts, and your audience’s needs change.
Big deal, regularly audit your brand and ensure you’re delivering consistently on your brand foundations.
Is your messaging still resonating?
Are your visuals fresh but aligned?
And if you’re not sure…
Ask your audience for feedback, they’re your best mirror.
Evolve, but with intention.
Experiment with expressions of your core, not deviations from it.
When you or your company expresses anything, whether it’s copy, imagery, audio, video, or anything else that people may perceive and interact with…
…you are affecting your brand.
And those brand assets, expressions, and interactions all do something.
With each, you’re affecting your brand either positively, or negatively, because neutral doesn’t exist as far as brands are concerned.
So, when you show up with a unified message, look, and feel —time and again— you’re not just building recognition… You’re building trust, loyalty, and love.
And in the chaotic world of business, that’s priceless.
So, go forth and weave your brand into every fiber of your operations.
Make it unmistakable, irresistible, and unforgettable.
After all, your brand’s symphony is yours to conduct.
Make it a masterpiece.
—
One more thing. While we’re talking about brand expressions, it’d be wise to cover brand aesthetics and visual storytelling.
You’re doing so great.
You’ve got a handle on the brand groundwork.
You’ve figured out your “One Person,” clarified your niche, and solidified your brand position.
That’s no small feat.
It’s the skyscraper blueprint, the DNA of your brand.
But now comes the thrilling part… giving it all a face, a style, and a vibe that people can see and instantly feel.
This is the flashy stuff most founders jump right into (without laying any brand foundations), and it’s pretty fun.
It’s also where visual storytelling comes in, and straight up, it’s pure magic when done right.
People always judge a book by its cover…
…even when they claim otherwise.
And it’s fine. We can’t help it. We think in images, we’re visual creations. (Even blind people ‘see’ things in their mind and dream in imagery.)
The point is, visuals are high leverage for any brand.
And your visual identity is the first ‘hello’ your brand says to the world.
It’s how people know you’re you before they even hear a word.
Logos, colors, fonts, imagery— these are the brushstrokes of your brand’s portrait, and each one has the power to evoke a story, a vibe, and a connection.
Let’s unpack how you can master the art of visual storytelling and give your brand the presence it deserves.
Think of your logo as the flag you plant in the world, your brand’s signature in visual form.
But don’t get it twisted, a logo isn’t just a fancy doodle.
It’s the anchor that holds your brand steady, a symbol people can see once and remember forever, and it should be made with intention.
People love to cite Nike’s logo story to prove that any random can create a compelling logo, but all it shows is that Nike’s secretary did intuitively what the rest of us must do intentionally.
The Nike swoosh doesn’t need words because it screams movement, speed, and athleticism all on its own, and it does that by embodying Nike’s brand foundations simply and effectively.
The true power isn’t really in the logo though, it’s in the decades of brand consistency behind the logo, which is what any business should be focused on if they want to succeed.
When creating yours, keep it simple yet meaningful.
Ask yourself: “Does this reflect my brand’s personality? Will it look just as good on a billboard as it does on a tiny app icon? And most importantly, will it stick in someone’s mind like a catchy tune?”
If you want a hand, not gonna lie, my animated “How To Make An Empire-Level Logo” video is fantastic.
Colors aren’t just hues…
They’re emotions, moods, and signals.
If you’ve ever studied color psychology, or even just seen a variety of different colored cars on a lot, you know this is true.
McDonald’s red and yellow, for example, evoke excitement and energy, while Tiffany’s robin’s egg blue whispers elegance and exclusivity.
Your color palette is your brand’s visual language.
It’s another way you silently say, “This is who I am.”
Think about your One Person… what colors resonate with them? Are they drawn to calming blues or fiery oranges?
Play around, experiment, and settle on a palette that speaks to your audience and aligns with your brand’s core.
And here’s the golden rule: once you’ve found your colors, stick to them.
Remember what we said above, consistency builds recognition.
Every photo, graphic, or video you put out into the world is a chapter in your brand’s story.
Whether it’s the carefully curated feed on your Instagram or the packaging on your products, the visuals you choose aren’t just decorative… they’re declarative.
Are you playful or professional?
Luxe or laid-back?
Every image should reinforce whatever your brand is.
Picture a high-end skincare brand using clean, minimalist shots of dewy skin.
Now imagine them posting a cluttered photo with bad lighting.
The disconnect is jarring, right?
That’s the power of imagery… or the power of getting it wrong.
Unsplash, Pexels, Pixabay and more are great places to start.
Fonts are like the tone of your voice.
They can whisper sophistication, shout energy, or murmur warmth.
Serif fonts (think Times New Roman) feel classic and authoritative.
Sans-serif fonts (like Arial) are clean and modern.
Handwritten fonts? They bring a touch of personal charm.
Choose fonts that complement your overall aesthetic and vibe.
And remember, readability is non-negotiable.
No one wants to squint to read your message, no matter how fancy the typeface.
If a picture is worth a thousand words, a video’s worth a million.
Video grabs attention, conveys emotion, and explains the unexplainable… all in a matter of seconds.
Use it to show off your products, share behind-the-scenes moments, or bring your brand’s personality to life.
And here’s the beauty of today’s digital world…
You don’t need a Spielberg-sized budget to create something impactful.
A well-lit, authentic moment shot on your phone can resonate just as much as a polished ad.
And here’s the part where I tell you to break some rules.
Strategically, at least.
Visual storytelling isn’t about following a set-in-stone formula. It’s about experimenting, evolving, and finding the visuals that make your brand pop.
Test a new color combo.
Try an unexpected photo style.
Play with motion graphics.
Just make sure that underneath it all…
…your brand’s core remains steady and clear.
Your visual storytelling is your brand’s first impression—and you know what they say about first impressions.
Marcus wiped sweat from his brow. For three weeks, he’d agonized over every detail of his coffee shop’s rebrand. The hand-painted sign matched the letterpress business cards. The custom mugs mirrored the menu’s typography.
Marcus ran his fingers over his trusty brand style guide. Every page sang the same note, meaning every pixel danced to the same rhythm.
“You’re obsessing,” his partner warned.
But when the doors opened, phones emerged. Instagram lit up. #AestheticCoffee trended locally. By month’s end, lines wrapped the block.
Marcus smiled, watching a customer photograph their perfectly aligned cup and saucer against the hand-painted wall.
The takeaway?
Your brand’s look and feel makes an impression. One you should care about.
First impressions done well? It’s not just recognition you’re building.
It’s trust. It’s loyalty. It’s a connection so strong people can’t help but come back for more.
So, go ahead—give your brand a look and feel that leaves people breathless.
Make them see you, feel you, and remember you.
Because in the end, your visuals aren’t just aesthetics.
They’re the bridge between your brand and the hearts of your audience.
So make it truly remarkable.
And how do you make sure all your visuals are flawlessly consistent for years to come?
With a brand style guide.
We’ve covered a lot of precious brand strategy so far…
But even the most brilliant brand strategy can unravel if your visuals and messaging are all over the place.
Don’t worry though…
A world-class brand style guide is your safety net.
Your brand style guide is your brand’s playbook, ensuring every piece of communication, from your website to your swag, feels unmistakably… you.
It’s the conductor of your brand orchestra.
Without it, your branding efforts risk sounding like a chaotic cacophony.
But with it?
You get pure, harmonious branding that turns heads and builds trust.
Sometimes the words “brand guide (or guidelines)” and “style guide (or guidelines)” are used interchangeably, but I believe a “brand guide” should include a style guide inside it, so to me, they’re pretty much the same.
Also, you can see many examples of brand guides at brandingstyleguides.com.
With that out of the way…
Let’s dive into how to create a style guide that doesn’t just work—it wows.
Every brand needs a north star, and your style guide is just that. It’s the document that keeps your visuals, voice, and vibe on point.
That way, whether it’s a freelancer designing your business cards or a social media manager crafting your next viral post, they’re all playing from the same sheet of music.
The first page of your guide is usually a very brief intro: Who are you? What do you stand for? And who are you talking to?
For example:
“We’re a bold, boundary-pushing wellness brand for busy millennial moms who want to reclaim their time and energy. We value authenticity, simplicity, and empowerment.”
This sets the tone for all the pages to follow.
A big part of your style guide will be visual design, and yes, that includes the ‘logo’ that everyone seems to equate with branding.
So that will often be the first section of your style guide.
Your logo isn’t just a cute design…
it’s your signature.
It’s the visual shorthand for your brand.
On the logo page of your style guide consider including:
For example, Nike’s swoosh doesn’t just pop up anywhere—it’s placed strategically, with plenty of whitespace for impact.
I’ve always found Twitter’s brand style guide to be a helpful reference or inspo.
Colors don’t just decorate; they communicate. Outline:
Fonts carry personality.
Times New Roman whispers “trustworthy,” while Comic Sans screams “unprofessional.”
So in your style guide it’s helpful to define:
If your brand is playful, a handwritten font paired with a clean sans-serif might nail the right vibe. If it’s corporate, a modern serif with a sleek sans-serif might work better.
Or perhaps your brand is a rebel, choosing fonts way outside the box.
We covered brand voice earlier, and it’s the heartbeat of your brand. So take time to define it clearly in your style guide. Do this for yourself, your team, and any third-parties you connect with.
We covered visual storytelling earlier as well, but your style guide will usually still include something about it to guide others.
Your imagery should sing the same song as your logo and colors. So, your style guide may define your brand’s…
A minimalist skincare brand might lean into flat lays and crisp, white backgrounds, while a fitness brand could focus on dynamic action shots.
Specify editing styles in your brand style guide to ensure your visuals feel cohesive. For instance you could…
Let’s talk brand voice guidelines—the cheat code to making your messaging consistent, compelling, and unmistakably you. If your brand voice were a rock band, this guide would be the setlist, lighting cues, and soundcheck all rolled into one. Here’s how to tune your voice to perfection:
It might surprise you how little I’ve talked about brad names. Especially since I made a eye-opening animated video called “WHY Your Business Name SUCKS (& How To FIX It!) – Story” on how to create an epic name.
The reason is that branding your business by a name isn’t that important.
Most people think their brand name gives ther brand a lot of power, but it actually the opposite way.
Your name is pretty inconsequential compared to your brand foundations and other brand assets.
You can have a hard to pronounce name like Xerox or a long, boring, wordy name like “Intelligent Business Machines” and still succeed as a megabrand.
Still, a classy, punchy name can help, and if it’s meaningful, it should be mentioned in your style guide.
Your brand name, tagline, and pitch are your show openers—the riffs your audience will hum long after the concert’s over.
Include every variation you’ll allow, from your full name to that slick abbreviation you love.
Oh, and don’t forget to sprinkle in any ™s or (C)s where needed. Protect your riffs, people!
Every iconic act knows their vibe. What’s yours? Define how you want to show up in the marketplace—like “J-Ryze, The Brand Badass.” Then dig deeper: how do you want your audience to feel when they interact with your brand?
Supported? Challenged? Pumped up like they just nailed their PR at the gym? Whatever the vibe, spell it out for anyone reading your brand bible.
This emotional compass gives your writers a map to create that vibe shift you’re going for.
Tone is the attitude in your words, the mood lighting for your message. It’s not just what you say; it’s how you say it. Playful? Formal? Irreverent?
Give your writers guardrails to hit the sweet spot:
Guardrails keep the tone consistent while letting creativity play.
Syntax is the choreography of your sentences—how the words flow.
On the internet stage, it’s as much about look as it is about content. Readers skim like they’re channel surfing, so keep it snappy:
Also, if you’ve got grammar pet peeves (Oxford comma, I’m looking at you), call them out here.
This is where you get picky and precise. Bonus: include how your brand handles sensitive subjects or embraces inclusive language—because clarity and respect? That’s the encore.
Every band has its signature sound; your brand has its lexicon or lingo.
Collect your go-to words, phrases, and jargon here.
Highlight terms that are off-limits too—because nothing ruins the vibe like using the wrong word at the wrong time.
Your brand voice guide is more than a checklist—it’s your strategy to turn readers into superfans. Nail this, and your audience won’t just hear your message; they’ll feel it, encore after encore.
When done right, it’s like dropping a hit single every time you publish.
Finally we get to brand asset cornerstones like your website, social media feeds, and marketing materials.
Your site is your digital storefront. In your brand style guide consider including…
How to brand your business on social media isn’t much different from branding anywhere else. That said, each platform has quirks, so in your brand style guide consider including…
Outline how your brand should appear on brochures, packaging, or even billboards. Highlight print specs, such as recommended paper types or finishes, for an elevated branding experience.
Make branding easy for your team. In your style guide add a resources section that includes…
Your style guide isn’t static, nor should it be.
Brands evolve, and your guide should too. Whether it’s a font refresh or new packaging guidelines, make updates as your brand grows.
Set a timeline for review —yearly works well— and assign someone to oversee it.
Also, Style Guides Are A High-Value Long-Term Payoff
Whew.
OK, I wrote way more about style guides than I expected.
Which is funny because, real talk?
You don’t have to make a style guide.
Especially if you’re a branding beginner.
But… if you put in the effort upfront, the payoff is freakin’ huge.
It’s the compass that ensures your brand shows up polished and professional, every single time.
And that consistency builds a ton of trust. And that Trust builds loyalty. And loyalty? That’s how brands win hearts and minds for the long haul.
So, what are you waiting for?
Start crafting your brand style guide and give your brand the clarity and cohesion it deserves.
After all, a world-class brand deserves nothing less than a world-class style guide.
Ask yourself a question…
“If your brand was a person, how would it make friends?”
Would it hide in the corner, shouting random sales pitches at strangers?
Or…
Would it step into the world with curiosity, genuine interest, and an undeniable spark that draws people in?
The answer to that question could very well decide whether your brand thrives or fades into obscurity.
Let’s explore why, together.
And before we do, here’s something else worth thinking about, taken from my post: “Friends Are Wealth (And Mental Health)“
“What would I rather have, a million dollars… or a million human connections I can rely on?”
(Hint: If you’ve been focusing on one and neglecting the other, you’ve already lost.)
That’s why I teach every client who wants true wealth, the value of connections and the power of making friends.
And none of them ever believe me until they try it for themselves.
Once they actually put their time and money fears aside, they start forming intentional human connections. They then see massive growth and become die hard fans of friend-making.
There’s no better time than now to try it for yourself and what’s the worst that can happen? You become successful? You end up with more friends than before?
The whole article digs deep into my philosophy on outreach, connection, rapport, friend-making and the important role they play in profitable leads, prospects, and sales.
My philosophy?
When it comes to brand-building, fancy marketing tactics and algorithms are great, but the real secret is this:
Nothing beats good, old-fashioned human connection.
Which means, outreach is your golden ticket to igniting brand love.
And hear me loud and clear on this…
This isn’t about spamming people with “Buy my product!” messages.
Nuh-uh.
This is about relationships.
Real, authentic, “I-see-you-and-I-care” connections.
If you don’t have those, your brand is going nowhere.
Kaya stared at the notification: ‘2,347 connection requests sent, zero responses.’Her finger hovered over the ‘copy/paste template’ button when suddenly…
…her mentor’s words echoed: “Stop selling. Start seeing.”
So Kaya deleted her mass-message script, and instead, she opened the profile of a potential client and abandoned any agenda of selling.
Instead, she focused on connecting, on bonding, on being a good friend to a stranger.
Instantly, she noticed their recent post about losing a pet.
Heart clenching, Kaya wrote: “I lost my retriever last month too. The house feels different, doesn’t it?”
Within minutes: “Thank you for seeing me as human today. Everyone else just tried to sell me something.”
Reaching out to people works. Making friends works.
In fact, it doesn’t just work, it’s a game-changer.
This is so essential, that I’m gonna repeat it.
Most people think that only money is wealth, but friends are worth just as much as money… if not more.
You may think “I don’t need more friends, I need more money…”
But you’d be wrong.
You absolutely do need more friends.
Because friends are money, whether you realize it or not, and every hero you look up to built their wealth off of human connections.
And when you approach outreach as an opportunity to build friendships, brand growth gets very simple.
It may sound unproductive. It may sound unprofitable.
But counterintuitively, friend-making is one of the most enriching, wealth-building things you can do.
It’s where the magic happens.
Friend-making transforms how people perceive your brand— from a faceless nobody to a trusted ally.
So how do you start?
Picture your closest friend in your mind’s eye.
Did your bond with them form because they dumped a list of demands on you? Or because they harassed you to buy their stuff?
Of course not!
The same goes for outreach.
The goal is to listen, understand, and add real value, agenda-free.
For example, if you’re reaching out to a potential partner or influencer, lead with something gentle, subtle, and that they’re ready to receive.
i.e.: Don’t lead with what you need, or even your own products or services.
Instead, engage with their content, share thoughtful feedback, or offer a resource they might find useful.
Become their cheerleader.
If you need practice with this, I recommend Gap Selling by Keenan.
Human connection and rapport is the first step to creating raving fans.
Word of mouth is marketing gold.
When you make someone feel seen and valued, they don’t just like your brand, they love it.
They rave about it.
And they’ll shout about it from the rooftops (or at least post about it on Instagram).
These raving fans become the seeds of a thriving garden of goodwill, nurturing your brand’s reputation and reach.
You can’t create raving fans without warming people up first though. It just doesn’t happen.
My favorite book on this is Million Dollar Referrals by Alan Weiss.
Now, some people call friend-making “cold outreach.”
But I’d argue there’s no such thing as cold outreach, when outreach is done ‘right.’
Whether you’re meeting new people, or touch-pointing known ones…
Make your outreach feel warm by showing genuine interest and consistently engaging over time.
Marketing moguls like Alex Hormozi emphasize this, and I couldn’t agree more.
Whether it’s sliding into DMs or commenting on a blog post, keep it real, and keep it warm.
Think of outreach as planting trees.
It takes time to nurture them, but when they grow, they offer shade, fruit, and even oxygen to your brand ecosystem.
And who should you look to be meeting, who should you outreach to?
Enter your Dream 100.
This is a concept I ‘stole’ from Russell Brunson, and it is so helpful. (I wrote about it here: “Make Getting Customers A Breeze (Attract Millions With Ease!)”)
Your Dream 100 is a list you make. It’s a roster of (at least) 100 influencers, thought leaders, and aspirational connections.
And each one of them should be relevant to your One Person. Each entry on the list should be someone your One Person looks up to, follows, hangs around, name-drops, dreams of, would-like, or… something.
They’re the crowd that can put your brand on the map, but you’re going to have to do at least some work for their attention.
And by work, I mean playfully have fun building relationships. (Notice a theme here?)
Start by listing people who resonate with your “One Person.” Here’s what that list might include:
But there’s plenty more ideas if you’re creative.
These influencers have all the traffic you want.
I repeat, the traffic, and customers your brand can serve have already been gathered together by your Dream 100.
They all hangout in the same places.
My face books that help with lead generation, prospecting, and getting traffic:
Now, a common complaint is that these big influencers have gatekeepers, and that they don’t even check their own social media.
Too bad.
If you’re in business, your job is to get people’s attention, and to connect with people who can further your brand.
If a gatekeeper or two stops you in your tracks, you were never meant to have a successful brand in the first place.
I’m assuming that since you’re here, you’re committed to getting past gatekeepers by just about any means necessary.
Don’t make a big deal about gatekeepers.
In fact, celebrate them, because gatekeepers are awesome human beings.
Don’t see gatekeepers as obstacles… see them as allies.
Impress them with your professionalism, authenticity, and how you can add value to their, and their influencer’s, worlds.
For example, instead of “Hey, can you get [Influencer Name] to look at this?”, try “Hi [Gatekeeper Name], I noticed you’re into sustainable living. It reminded me of the time I volunteered for a WOOLF farm. Ever done any volunteer work?” Subtle, warm, and an effective foot in the door.
This approach doesn’t instantly get your team’s infographic seen by the influencer…
…but it’s a solid, productive step towards exactly that if you handle the relationship wisely.
Make sure you deliver plenty of value.
Whoever you’re trying to reach… share them.
Share the gatekeeper’s / influencer’s content, participate in their discussions, and look for small but meaningful ways to contribute.
Before you even think about asking for something, show up as someone who genuinely cares about their success.
Ask caring questions, listen caringly to their answers, and contribute relevant, friendly, helpful things… even if they’re not related to your brand, business, or products.
I dive deeper into all this in my post “Friends Are Wealth (And Mental Health!)”
If you perform outreach to your Dream 100 properly, touch-pointing them plenty of times along the way, you will secure at least one out of the hundred and they’ll become a fan of your brand.
And once you get one, it becomes many times easier to get a second, and a third.
This is a great way to grow your brand.
Once you’ve built authentic connections, these ‘VIPs’ can catapult your brand.
Think of your Dream 100 as megaphones amplifying your brand voice to their vast, engaged audiences.
The result?
Credibility, visibility, and —most importantly— trust.
And remember, influencers are just humans (with inboxes that happen to be overflowing with pitches.)
Cut through the noise by being the one person who stands out as genuine, helpful, and kind.
Believe in yourself, believe in humanity, and believe in the power of genuine connection, because if you don’t, your brand is as good as dead.
Now let’s zoom in on the micro-level: atomic networks.
(This great concept I ‘stole’ from Andrew Chen. Andrew’s explanation is a bit long-winded for most people, but I wrote a branding-applicable summary of it here: “Growing Past Your Brand Tipping Point” )
These are tight-knit communities, and they don’t even have to be VIPs.
They’re small, passionate groups where your One Person hangs out. Think online forums, niche Facebook groups, local clubs, or even just their family.
They’re basically the ‘atoms’ of a network.
And they’re the building blocks of viral growth. They’re where you can cultivate your first wave of brand evangelists.
Tinder wasn’t born a world-dominating swipe fest.
Nope, it started small, which is smart.
Their genius move?
Zeroing in on one laser-focused audience… college frat houses.
They threw wild, Tinder-sponsored parties, where the “cover charge” was downloading the app.
Brilliant, right?
That little spark ignited a social wildfire. College kids couldn’t stop talking, swiping, and spreading the buzz.
Moral of the story? Nail down your own “atomic networks.”
Once you’ve lit up enough of those, your brand won’t just grow—it’ll explode.
If you connect with the right number of atomic networks for your brand, you’ll reach…
Think of your brand journey as pushing a boulder uphill.
At first, it’s heavy and grueling, but once you hit the tipping point, momentum takes over.
Nurture those atomic networks consistently, and you’ll soon find your boulder rolling downhill, gathering speed.
This is a wise approach to…
When you’ve tapped into the power of atomic networks, your next move is scaling.
How?
By:
Pro Tip: Building a brand isn’t about making a quick buck. It’s about creating a movement. And every movement starts with a few passionate people who believe in you.
So, there you have it!
A beginner’s guide to outreach, the Dream 100, and atomic networks.
In summary…
…branding is human.
It’s about friendships, value, and shared passion. Every email, every comment, and every handshake is an opportunity to make someone’s world a little better.
Start small. Start real. And start now. Your future brand evangelists are out there, waiting for a spark— and that spark is you.
I’ve emphasized throughout this guide that your brand isn’t some static masterpiece you hang on the wall and admire forever.
I’ve highlighted that your brand is a living, breathing entity that needs constant care, attention, and the occasional makeover.
I’ve used lots of metaphors for it, including that of a houseplant — ignore it, and it’ll wither; nurture it, and it’ll thrive and grow into something extraordinary.
So, how do you keep your brand thriving in an ever-changing market?
You measure, adapt, and evolve.
“All failure is failure to adapt, all success is successful adaptation.” – Max McKeown
One way to adapt is…
Imagine you’re at a party (aka the market), and everyone’s chatting about things that matter to them.
Social listening is your way of eavesdropping (ethically, of course) on those conversations.
It’s like keeping your ear to the ground, picking up on the whispers and shouts about your brand, your industry, and your competitors.
Social listening isn’t just about hearing… It’s about understanding.
It’s your fast-track to knowing what your audience loves, hates, or dreams about.
And when you know that, you can pivot or tweak your strategy to meet them where they are.
Another way is…
These days, a brand isn’t just a logo or a catchy tagline — it’s a movement, a tribe.
People don’t just buy products… they buy into stories, values, and identities.
Your goal?
Build a community that’s loyal to your brand, not because they need what you’re selling, but because they believe in what you stand for.
Many founders and creators simply don’t see their role as community-builders, but that doesn’t matter.
Community must be built, or you’ll fail.
A strong community amplifies your brand’s reach and resilience.
When people feel they belong, they’ll champion your brand in ways no marketing campaign ever could and flow plenty of dollars to it through purchasing your products, volunteering, and many other ways.
The market is a moving target, and if you’re standing still, you’re falling behind.
Staying ‘ahead of the curve’ means keeping your finger on the pulse of emerging trends, technologies, and consumer behaviors.
Innovation keeps your brand relevant.
Being the first to embrace a trend or solve a problem gives you a competitive edge that’s hard to beat.
Sometimes, evolution means a full-on makeover.
Rebranding can be a powerful tool for breathing new life into your brand, but it’s a lot of work, and not a decision to take lightly.
Rebranding, when done right, can reposition your business, attract new audiences, and reinvigorate your team and customers alike.
Anyway…
Branding isn’t a “set it and forget it” kind of deal. It’s an ongoing journey of listening, learning, and evolving.
By staying connected to your audience, fostering community, embracing change, and knowing when to make bold moves, you’ll keep your brand not just relevant but thriving.
So, keep your eyes open, stay curious, and embrace the ride—your brand’s best days are ahead.
To sum up, your brand is a living, breathing entity that requires regular care and evolution.
Use social listening to understand your audience, build a loyal community, stay ahead of trends, and know when rebranding is the right move.
Adapt and grow, and your brand will soar.
Ever baked a cake (or any pasty) only to cut into it and realize it’s raw inside?
Well, that’s what running your brand without tracking metrics is like.
You’re putting in the effort, the ingredients are there, but without measuring your success, you’re left wondering if it’s all cooked-through.
If you’re not paying attention to the right metrics, your brand could be rotting inside while you admire its sprinkles.
Let’s explore the often-overlooked indicators that could be killing your brand… and how they can turn things around.
Look, I get it.
Likes and followers feel like an easy win.
They give you that dopamine rush, that “look, people care!” moment.
But in truth, they’re just surface-level vanity metrics.
They don’t tell you if your audience is buying what you’re selling, loving your vibe, or sticking around for the long haul.
In fact, they could all be created by bots or AI, and you wouldn’t even know it.
Vanity metrics are fun, but they’re just the book-cover. Key Performance Indicators (KPIs) are the chapters, the full story.
KPIs are just a fancy, modern business term for “signs.”
I’m not kidding, they’re just signs (or data) that you look at to tell if your brand is doing poorly or well.
They’re kind of like…
Sure, comparing KPIs to a “glow up” isn’t that professional, but it does simplify things.
There’s so many bits of data and information we can look at in the world, but not all of them are super helpful.
Some of them can actually be quite distracting, and focusing on them just leaves you spinning your wheels.
So the K in KPIs stands for key with good reason, because certain key bits of data and information are the most helpful, and act as signposts letting you know how your brand is doing.
Another way to look at KPIs is as your personal stats in a video game or your fitness goals on an app. They’re specific numbers that help you measure how well you’re doing in your biz.
Imagine this: You’re on a fitness journey. If you want to tone your legs, you might track how many squats you do each day or measure your quad gains.
For your business, KPIs do the same thing. They tell you, “Yo, are we getting closer to that luxury-resort dream, or nah?”
KPIs keep your hustle focused.
Without them, you’re like that friend who goes to the gym, scrolls Instagram for an hour, and wonders why they’re not seeing results.
A hot mess, right?
With KPIs, you’re crystal clear about what’s working (and what’s wasting your time).
Here’s where it gets spicy.
You pick the KPIs that are personal to you and your brand.
You think it through carefully and logically, picking KPIs that align with your big goals.
Say your goal is to grow your small biz to six figures:
That’s one example of having a clear goal, and tracking KPIs that are very relevant to it.
Aligning your KPIs with your brand’s goals is at the core of this principle.
Think of each KPI like a puzzle piece… Alone, they’re cute, but together they show the big picture. (You killing it as a modern-day mogul.)
We’ll look at a couple businesses, and KPIs that are likely to be good sign-posts for them.
For Your Online Boutique:
For Your Content Creation Biz:
Hopefully you’re getting the picture.
KPIs are amazing sign-posts, and a direct path to your brand glow-up, as long as you pay attention & use them to make wise decisions, rather than obsess over them and become a metric-chaser.
KPIs done right measure the stuff that actually matters: brand awareness, customer engagement, sentiment, and, yes, sales.
They’re like your brand’s GPS, guiding you toward success. If you don’t know where you’re going—or worse, don’t even know if you’re lost—you’re going to wander aimlessly.
Ultimately, tracking KPIs is less about obsessing over numbers and more about celebrating wins and tweaking strategies.
When one KPI is popping off, it’s a high-five moment. When one isn’t? No sweat… you just tweak your approach.
***
Joe decided to kill the Wi-Fi at his restaurant.
Instantly, three food influencers packed their cameras, leaving untouched croissants behind.
“You’re insane,” his partner hissed. “Their posts got us thousands of views!”
Joe pointed to the day’s receipts.
“Uh-huh. Great. And two paying customers.”
He flipped the sign to ‘Closed’ and gathered his staff.
Tomorrow they’d track what mattered: repeat customers, profit per meal, food waste.
Instagram could wait.
***
These are worth paying attention to for most businesses.
How many people know you exist?
Not just any people, but your people.
If your website traffic is slow or your search volume is non-existent or much of your local populace doesn’t recognize you… you’ve got a problem.
It’s like throwing a party and forgetting to send out invitations.
Fix It:
Example: When Airbnb launched, they realized their brand awareness wasn’t growing organically.
Their solution? Storytelling.
By sharing user experiences (like the couple who rented out their apartment to fund their honeymoon), they created a relatable narrative that skyrocketed awareness.
Are people engaging with your content, or just scrolling past it?
Shares, comments, and even negative feedback are all signs of life.
If you’re mainly offline, the same thing applies when you go to a networking event. Are you getting attention? Do people remember your name? Cherish your business card? Ask to know more about your story?
Silence, whether online or off… That’s the real rattle of death.
Fix It:
Example: Wendy’s Twitter account is a masterclass in engagement. Their witty roasts and playful banter with customers turned a fast-food chain into a social media darling.
What’s the ‘vibe’ surrounding your brand?
Are people gushing about it, or side-eyeing you whenever your brand comes up?
Ignoring customer sentiment is like walking around with spinach in your teeth… everyone sees it but you.
Fix It:
Example: When Domino’s Pizza faced harsh criticism for its product, they didn’t bury their heads in the sand. Instead, they embraced the feedback, revamped their recipes, and launched a campaign admitting their mistakes. Sales soared.
‘Likes’ don’t pay the bills.
If your audience isn’t converting —whether that’s making a purchase, signing up for your email list, or downloading your app— your brand’s bleeding out.
Fix It:
Example: Shopify brands that implement abandoned cart emails see, on average, a 20% recovery rate. That’s money you’d be leaving on the table if you’re not tracking your conversions.
Branding is like a continuous dance.
And like any good dancer, you’ve got to stay in tune with the music, anticipate the next move, and adapt when the tempo changes.
So stay curious and informed, experiment like a mad scientist, listen to feedback, then reflect and adjust as necessary.
By uncovering and addressing hidden metrics, you’re not just keeping your brand alive, you’re setting it up to thrive.
So, roll up your sleeves, dig into the data, and don’t settle for mediocrity. Your brand deserves better.
Metrics are your brand’s mirror. Don’t shy away from the reflection, because it’s the first step to greatness.
And hey, if you need a second pair of eyes, you know where to find me.
Imagine walking into a room and not needing to introduce yourself, because your presence alone speaks volumes.
People know who you are, what you stand for, and most importantly… why they should care.
That’s the power of a strong brand.
And it doesn’t just build reputation, it builds your bank account, your influence, and your freedom too.
Let me say it straight up…
If you’re serious about creating a life where opportunities come knocking and success feels inevitable, you need to invest in your brand
Because like I said at the start, your brand is your reputation, and your brand expression is your personality.
A strong brand doesn’t just happen though. It’s cultivated, nurtured, and amplified over time.
And the return on that investment? Unmatched.
Think of your brand as your business’s soul.
It’s what makes people trust you before they even meet you.
Steve Forbes nailed it when he said, “Your brand is the single most important investment you can make in your business.”
And here’s why:
A strong brand creates a domino effect that ripples through all the metrics that matter to you and boosts them.
Leads, prospects, sales, you name it, a strong brand is multiplying it.
You’ve seen it before.
Brands like Apple, Nike, or even personal brands like Oprah dominate their industries.
They charge premium prices because people trust them.
Take the story of Sarah, a graphic designer. She struggled to charge more than $500 for a logo because she lacked a strong brand.
After clarifying her mission, creating a sleek portfolio, and sharing client success stories, she rebranded herself as a premium designer.
Within a year, she was charging $5,000 per project—and clients were happy to pay.
Wealth follows trust, and trust follows a strong brand.
Tip: Start by consistently showcasing your unique value. Whether it’s testimonials, case studies, or free content that demonstrates your expertise, build trust first.
A strong brand gives you a voice—and not just any voice, but one that resonates. It turns heads, sparks conversations, and makes people want to hear from you.
Consider Gary Vaynerchuk. Before he was the ‘Gary Vee’ we know today, he was just a guy selling wine online.
But by authentically sharing his personality, expertise, and hustle, he turned his personal brand into a multi-million-dollar empire.
Your brand isn’t just what you say about yourself either. It’s what others say about you when you’re not in the room. When your name consistently pops up in conversations as the person to know, you’ve built influence.
Tip: Stay authentic. Speak in your voice, share your values, and don’t shy away from polarizing opinions. People are drawn to boldness and honesty.
A strong brand doesn’t just open doors…
…it lets you decide which ones to walk through.
When you’re no longer scrambling to prove your worth, you can say no to projects that don’t align with your vision.
You can raise your rates without apologizing.
You can work fewer hours while making a bigger impact.
Remember Elon Musk’s audacious vision for Tesla and SpaceX?
His strong personal brand as an innovator allows him to attract top talent, investors, and even goodwill from the public, despite occasional controversies.
His brand grants him the freedom to dream big and act boldly.
Want similar freedom? Build your brand.
Tip: As your brand grows, get clear on your non-negotiables. What do you want more of in your life? Wealth? Time with family? Creative freedom? Build your brand to serve those goals.
Here’s what I know for sure…
I’ve never met anyone with a strong brand who hasn’t achieved many of their biggest dreams because of it.
A strong brand and dream-achievement go hand-in-hand, whether you like it or not.
A strong brand doesn’t just grow your business… it transforms your life.
It attracts wealth effortlessly, amplifies your influence, and grants you the freedom to live on your terms.
So, are you ready to take the leap?
Start small, stay consistent, and keep your audience at the heart of everything you do.
Before you know it, you’ll have a brand that’s not just strong but unshakable.
And hey, if you need a push—or a plan—you know where to find me.
Picture this.
You’re standing at the edge of a forest with a bow and arrow.
Somewhere deep in those woods lies three targets, but your dream relies on your hitting one in particular.
Without focus, you’ll shoot aimlessly, wasting energy.
Without discipline, you won’t draw the bowstring back with precision.
And without commitment, you’ll give up before you ever get close.
Branding is no different.
It’s not about quick wins or trendy gimmicks—it’s about embodying a mindset of focus, discipline, and commitment.
These aren’t just nice-to-haves; they’re non-negotiables for creating a brand that generates wealth and stands the test of time.
I recommend any would-be brand-builder get their mindset right before trying any branding advice.
Books such as…
…can help. But we’ll get into some key branding mindset pillars below.
So, let’s break it down and talk about how these three pillars can turn your brand into an unstoppable force.
If wealth-building through branding were a journey, focus would be your map.
Without it, you’re wandering aimlessly.
Focus is crazy important. Essential. Primal. You need it, and you absolutely haven’t been taught enough about it… which is why I wrote an entire PDF on it called “Focus: Key Brand Ingredient.”
In branding, focus means knowing who you’re speaking to (One Person), who you are, and what you stand for.
It’s the ability to say, “this is my lane, and I’m staying in it,” even when the world tempts you to veer off course.
“One reason so few of us achieve what we truly want is that we never direct our focus; we never concentrate our power. Most people dabble their way through life, never deciding to master anything in particular.” – Tony Robbins
Below are a few things that require focus.
Let me tell you about Maria, a fitness coach who used to market to “everyone who wanted to get fit.”
She had no clear target audience and found herself competing with every trainer, gym, and YouTube influencer.
But when she got laser-focused on serving busy moms looking for quick, home-based workouts, her business exploded.
The result?
She became the go-to expert for that niche, charging premium prices and creating courses that sold out within hours.
Her decision to actually commit to busy moms took focus and discipline. It meant saying ‘no’ to many things. It meant changing her website copy and social posts.
Takeaway: The riches are in the niches. Know your audience so well that you can finish their sentences.
Your message is the banner your brand waves.
It can be expressed directly in a slogan or tagline, or indirectly through more subtle brand assets.
If it’s muddled, people will walk right past you.
Think of brands like Nike: “Just Do It.”
Three words packed with clarity and purpose.
What’s your equivalent?
If you can’t sum up what your brand is about in one sentence, you’re not focused or clear enough.
Choosing the right KPIs for your brand out of the many, many KPIs available takes focus.
And on the flipside, proper KPIs give direction to your focus.
Focus without direction is like running on a treadmill.
You’re expending energy but not getting anywhere.
Define what success looks like for your brand.
Whether it’s hitting $10k months or building a community of 1,000 raving fans, your goals keep you aligned and on track.
I cover focus more in my post “5 Simple Reasons You May Not Be As Focused As You Think”
Focus gets you started, but discipline keeps you going.
It’s what ensures you don’t abandon your brand identity every time a shiny new trend pops up.
Imagine you walk into your favorite coffee shop, and one day the baristas are wearing sleek uniforms, and the next, they’re in clown costumes.
You’d start to wonder if the place was legit, right?
And I bet you’d feel even more uncomfortable if their costume randomly changed again some time later.
Your audience feels the same when your brand is inconsistent.
From your visuals to your voice, everything needs to align.
Staying true to you, your goals, and your brand is another thing that takes discipline.
It’s tempting to jump on every new trend, but not every trend serves your brand.
Do you really need AI, just because it’s trending?
Or remember when every company suddenly slapped rainbows on their logos for Pride Month without any meaningful action?
Audiences saw right through it.
Don’t be that brand.
Stand for something, and stay true to it, even when it’s not “trendy.”
Branding takes heart.
Commitment means showing up for the long game, even when the results aren’t immediate.
Think of Apple. In the ’80s, it was all about computers.
Today, it’s a lifestyle brand.
The logo stayed the same, but the brand evolved with its audience.
Your brand needs room to grow too.
What works now may not work in five years—and that’s okay.
Commitment looks like reinvesting in your brand.
That could mean hiring a coach (like me), upgrading your website, or spending time creating killer content.
The key?
Treat your brand like the asset it is, not an afterthought.
Building a brand comes with highs and lows.
Celebrate the milestones—your first sale, your 1,000th follower, your first press feature.
And when you hit a roadblock?
Reflect, learn, and pivot.
Every setback is a setup for a comeback.
When these three pillars work together, your brand transforms into more than just a business. It becomes a movement, a magnet, a machine for wealth creation.
Here’s what that looks like in real life:
Branding isn’t easy, but it’s worth it.
Focus gives you clarity, discipline gives you consistency, and commitment gives you staying power.
Together, they make your brand unbreakable.
So, are you ready to put in the work?
The forest is waiting, and your target is within reach.
Draw the bow, take aim, and don’t stop until you hit your mark.
The world doesn’t need another forgettable brand. It needs yours. Focus, discipline, and commitment will get you there—one deliberate step at a time.
You’ll need one more thing though.
Here’s something I’ve never heard a single brand expert mention.
Strong branding takes courage.
So let’s talk about bravery.
Not the Hollywood kind with capes and explosions, but the quiet, unshakable courage it takes to build a brand that’s unapologetically you.
‘Cause here’s the thing…
The branding game isn’t for the faint of heart.
It’s a battlefield of noise, trends, and a sea of sameness—and only the bold survive.
But boldness isn’t born overnight. It’s cultivated. It’s the product of small, deliberate acts of courage, day in and day out.
And when paired with authenticity, it becomes the secret sauce that transforms a brand from forgettable to legendary.
Let me show you how bravery, boldness, and authenticity are the trifecta of branding magic—and why the world desperately needs your light.
Ever been to a costume party where everyone showed up in black-and-white outfits, but one person rocked up in a neon-green dragon suit?
That’s courage.
Have the guts to defy convention and make a splash.
In branding, this means breaking away from cookie-cutter strategies and trusting your unique strengths to shine.
It’s about asking yourself:
Do it in your marketing, in your service, in your fashion… whatever.
Just do it. (A great book to help with this is Get Different by Mike Michalowicz.)
Take the early days of Airbnb.
People scoffed at the idea of strangers sleeping in your spare room. But instead of trying to blend in with established hotel chains, they leaned into their quirkiness. They celebrated the idea of “belonging anywhere,” a message so unique it resonated with millions.
Being different means…
Courage might get you to step on stage, but boldness is what gets the crowd to stop and listen.
Bold brands don’t just exist; they declare.
They don’t sit in the wings, playing it safe. They don’t hide in closets.
They plant their flag in the sand and say, “This is who we are, take it or leave it.”
Again, we’ll refer to one of the branding icons Nike.
“Just Do It” isn’t just a tagline… it’s a rallying cry.
It’s bold, unapologetic, and dripping with confidence. Impossible to ignore.
To be bold in branding:
Sooooo…
People can smell a phony from a mile away.
One thing humans have developed over the centuries, is a top-tier bullsh*t-detector.
People crave authenticity, realness that cuts through the crap and feels like a friend who just gets them.
Authenticity is about aligning your brand’s actions with its values.
It’s saying, “This is who we are,” and actually living it.
Take Patagonia, for example.
They don’t just talk sustainability… they live & breathe it.
From donating profits to environmental causes to repairing customers’ gear for free, their actions echo their values, and their audience loves them for it.
To be authentic:
When you combine the courage to stand out, the boldness to make a statement, and the authenticity to connect deeply, you don’t just build a brand…
…you create a movement.
You magnetize the people who matter, repel the ones who don’t, and carve a space in the market that’s unmistakably yours.
It’s simple, but not easy.
It’ll require you to step outside your comfort zone, face rejection, and trust your gut when the path feels uncertain.
But here’s the thing… The alternative, blending in, playing it safe, is the riskiest move of all.
Imagine Nat, a graphic designer who felt trapped in the sea of generic freelancers.
One day, she decided to lean into her quirky obsession with 80s retro aesthetics.
She rebranded herself as “Neon Nat-stalgia” and only took on clients who shared her love for bold, electric visuals.
It was scary!
At first, she actually lost clients who didn’t vibe with her style.
But soon, she attracted a cult following of like-minded brands, landed higher-paying gigs, and she became the go-to designer for 80s-inspired projects.
That’s the power of bravery.
“Wherever you see a successful business, someone once made a courageous decision.” -Peter Drucker
The world doesn’t need another carbon copy. It needs you.
So step up, stand out, and let your bravery light the way.
Takeaway: Building a brave brand isn’t about being fearless—it’s about feeling the fear and stepping forward anyway. Courage, boldness, and authenticity will help you turn that fear into fuel, crafting a brand that’s not just strong but unforgettable.
“You cannot swim for new horizons until you have courage to lose sight of the shore.” – William Faulkner
This guide ended up being longer than I thought.
The reason is that branding is a deep topic, and rarely explained well.
And I hate to say it, but…
…If you don’t have the time and attention span to read a masterclass on branding, it’s likely you’re not cut out to having a thriving brand –or biz– anyway.
Anyway, at the start of this guide, I gave you 8 steps on how to brand your business, and they are absolutely rock-solid.
Perform the steps well, and you will have an excellent brand, one that multiplies your leads, prospects, sales and more many times over.
Which is why I spent the rest of the guide giving you introductions, explanations, and examples of the steps… plus I spent time explaining how key mindsets such focus and courage are necessary.
A diligent student could easily take all I’ve explained here, pair it with some extra Googling or ChatGPT aid, and create a truly epic brand.
“The value of an idea lies in the using of it.” – Thomas Edison
But even with this avalanche of branding instructional value flowing your way, many people will still struggle, or prefer a helping hand with their brand efforts.
If that’s you, email my partner Cynthia “Cynshine” Moreno ( cynshineonline at gmail dot com ) , and let’s connect, because we love helping brands ryze and shine.
Either way, thank you so much for your time, and for caring enough to create a great brand…
I appreciate you.
Much love,
#KeepRyzing
-J
You’d think after such a long guide there wouldn’t be too many questions left, but here we go…
Nope! I covered this at the start of the guide, but if you’re still asking, maybe you want the Wikipedia-style answer:
“Branding in business means creating a unique identity for a company, encompassing its name, logo, design, messaging, and values. A brand aims to differentiate the company from competitors and shape consumer perception, influencing purchasing decisions. Branding also aims to deliver a consistent image across all customer touchpoints and establish a memorable and meaningful presence in the market.”
Basically, branding is way more than a logo – it’s the whole vibe of your business.
Think of it like a person’s personality. Your brand includes your values, how you talk to customers (your brand voice!), the look and feel of your stuff (visual identity!), and even your story.
It’s about creating a memorable and consistent experience that people love.
Note: This is answered many times throughout the guide, on purpose, because it is the most common question I get, and it can sometimes take a while to sink in.
The formal answer is that branding is important because it creates a unique business identity, enhancing recognition and consumer trust. It differentiates a company from competitors, grows customer loyalty, and increases business value. Effective branding also attracts new customers, retains existing ones, and can command premium pricing, while providing a consistent image across all touchpoints and creating a memorable presence that influences purchasing decisions, driving long-term growth.
Let’s dig a little deeper..
Branding is essential especially for small businesses.
Remember, your brand is just your reputation.
And if you don’t think a reputation is important for a small business, well… I wish you luck.
I understand the impulse, though.
You’re hustling, wearing all the hats, putting out fires left and right. Branding might seem like a luxury you can’t afford right now. But here’s the truth… neglecting your brand is like sailing without a compass.
You might be moving, but you’re probably not heading in the right direction. And trust me, that’s gonna cost you more time, money, and energy in the long run.
(Can small businesses really afford to waste more time, money, and energy? Or would they be better off focusing on the right things, being efficient, and getting their reputation blossoming?)
If you have a small business you need to:
Well, all of these are enabled and empowered by branding.
Most founders say they’re too busy for branding.
I say they’re too busy not to brand, and if you don’t make time for it, you won’t be ‘too busy’ for much longer, if you know what I mean.
Although I answered it at the start, and all throughout the guide, here’s how to brand your business one more time:
To brand your business effectively: Research your target market and competitors, define your brand’s purpose, values, and positioning, develop a unique brand voice and personality, create a brand name, logo, and visual identity, craft a compelling brand story, and establish brand guidelines for consistency. Then implement your branding across all touchpoints and continuously monitor and refine your brand strategy.
Number branding steps:
1. Know Your Target Audience (‘One Person’)
2. Commit To A Niche (Your Goldilocks Sweetspot & Expertise)
3. Clarify Your Superpowers, Values, & Market Position
4. Find And Present Your Brand’s Big Idea(s)
5. Establish Your Content Silos & Channels
6. Express Your Brand Consistently: Look & Feel
7. Outreach To Your Dream 100 & Atomic Networks
8. Measure, Adapt, & Evolve Your Brand
Now get to it, you got this!
Many wonder how to brand your business for free, and if it’s even possible, and the answer may surprise you:
Yes, you can brand your business on a tight budget by using free tools for logo and design, leveraging social media for organic reach, crafting a clear mission and values, networking for collaborations, and focusing on authentic storytelling to create a strong identity without high costs.
Straight up, branding doesn’t have to be expensive.
You can even do it on a shoestring budget.
I spent three years homeless, and was still branding myself and clients throughout that period.
I started from scratch and bootstrapped my way up many times. I’ve also failed many businesses due to poor branding.
So I know what it’s like to hustle with limited resources.
And you know what I learned?
A tight budget doesn’t have to hold you back from building an amazing brand.
It’s all about being resourceful, creative, and focused on what truly matters.
Focus on your brand foundations, get them solidified quickly, then focus on expressing them courageously and committedly, and you’ll get nearly instant results.
(It’s all mostly DIY, and plenty of scrappy startups have done it. It takes little to no money, but it does take a certain mindset. It takes focus, courage, and discipline that often scare many away.)
You can do it bit by bit, step by step, and each incremental change will help your business metrics, if they’re committed to.
Even on a tight budget, you can create a powerful brand that resonates with your audience and sets you up for success.
Examples of great branding include Coca-Cola’s iconic red-and-white design and timeless wordmark, Apple’s iconic, minimalist aesthetic and innovation-focused identity, Nike’s powerful “Just Do It” slogan and swoosh logo, McDonald’s golden arches and cheerful red-yellow theme, and IKEA’s affordable, functional design branding.
And here are a few more brands that are nailing it:
There’s plenty of others if you look around though.
To create a brand style guide, define your logo and its usage rules, select a color palette, and choose fonts that align with your identity. Include guidelines for iconography, photography, and videography styles. Add tone of voice and messaging rules to ensure consistency across all platforms.
1. Design a brand logo and create guidelines for placement and usage.
2. Pick a brand color palette.
3. Choose brand fonts that reflect your unique identity.
4. Select branded iconography that represents your niche.
5. Set photography and videography style guidelines.
6. Collect web-specific brand elements.
7. Create shareable brand guidelines tied to your brand story.
This is covered in quite a lot of detail earlier in the guide though.
Brand identity is intentionally crafting your brand assets to influence how you want to be perceived – it’s the identity you’re trying to project through your branding image and efforts.
Brand image is how the public perceives you – it’s what people think and feel when they interact with your brand.
Think of it like this…
Identity is what you put out there, and image is what sticks in people’s minds.
If you’ve done your brand work correctly, ideally they’re closely matched.
Brand foundations are the core principles—mission, vision, values—that define a brand’s purpose and direction. Brand expressions are how these foundations come to life through visual design, messaging, and tone, showcasing the brand to the world and connecting with its audience.
To go a little deeper:
Brand Foundations are the strategic underpinnings of your brand, the guiding principles that shape everything you do.
These are things like your values, your “One Person,” your niche, and your unique selling proposition (USP). They’re the blueprint for your brand, the invisible framework that gives it structure and direction.
Brand Expressions are the tactical elements that bring your brand to life, the things people see, hear, and experience.
These include your logo, colour scheme, typography, website design, social media presence, content style, tone of voice, and even your customer service interactions. Brand expressions are the tangible, visible, and audible representations of your brand’s personality.
Imagine you’re building a house… The brand foundations are like the foundation, the framing, the plumbing, and the wiring – the essential elements that make the house functional and structurally sound.
You don’t see them, but they’re crucial. Brand expressions are like the paint, the furniture, the decor – the things that give the house personality and make it feel like a home.
A personal brand reflects your complete identity, including values, personality, and interests, shaping how you’re perceived in all areas of life. A professional brand narrows this focus to emphasize skills, expertise, and traits relevant to your career, targeting a specific professional audience.
Basically…
A personal brand is all about YOU – your skills, expertise, and personality. It’s how you present yourself to the world, especially online.
A business brand is about your COMPANY – its products, services, and values.
Both are important in today’s world, and they can often overlap, especially if you’re a solopreneur or influencer, but either one can have a ‘brand’ (reputation.)
Perceptions and associations shape how people view both individuals and companies.
For many influencers and solopreneurs, their personal and business brands are closely intertwined, almost inseparable.
Google search will tell say something like:
“Yes, a brand needs social media to build awareness, connect with a wider audience, engage with customers, and maintain its reputation. It’s a vital tool for fostering loyalty, driving traffic, and showcasing the brand’s personality in today’s digital-first world.”
But the real answer is…
Nope!
There are successful, well-branded people with excellent reputations who avoid the internet almost entirely. Eddie Murphy in comedy, Rick Rubin in music, Warren Buffett in wealth-creation, and even my partner Cyn’s step-dad has an amazing brand in Sarasota, and he doesn’t have a website, social media, a logo, a tagline, or color schemes.
That said, we live in a digital era, and branding on social media is still crazy helpful. Here’s why:
Online has benefits, offline has benefits. Choose a channel that suits you and win on it. Then expand when you’re ready, or stay in your lane.
Either way, the choice is yours.
To create a good brand name, define your brand’s mission, values, and target audience. Brainstorm unique, memorable names that align with your identity. Check availability across domains and trademarks. Test for audience appeal and cultural relevance. Use the chosen name consistently in all branding.
…
Creating a great brand name is a helpful (but not essential) step in building a successful brand.
It’s the first impression you make on potential customers, and it should be memorable, impactful, and relevant to your brand’s identity.
Here are some key tips to consider:
Understand Your ‘One Person.’ Who are you trying to reach with your brand? What are their needs, preferences, and aspirations? A brand name that resonates with your target audience will be more likely to stick in their minds.
Define Your Brand’s Essence. What are your brand’s core values, personality, and unique selling proposition? Your brand name should reflect these key elements and communicate what makes you different.
Brainstorm and Experiment. Generate a wide range of potential names, exploring different approaches and wordplay techniques. Don’t be afraid to get creative and think outside the box.
Keep It Concise And Memorable. Aim for a brand name that is short, easy to pronounce, and easy to remember. Two-syllable names with at least one exotic letter are often successful, like “Nike.”
Consider Its Visual Appeal. Think about how your brand name will look in different contexts – on your website, social media, packaging, and merchandise. A visually appealing name will be more recognizable and impactful.
Check For Availability. Ensure that your chosen brand name is not already trademarked or in use by another company, especially within your industry. Conduct thorough searches and consider consulting with a legal professional.
Test and Gather Feedback. Once you’ve narrowed down your options, test your potential brand names with your target audience and gather feedback on their impressions, memorability, and relevance.
Embrace Simplicity. A simple and straightforward name can be just as effective as a clever or witty one. Sometimes, less is more.
Don’t Be Afraid To Pivot. If your initial brand name doesn’t feel quite right, don’t hesitate to revisit and refine it. Even successful brands like Nike started with different names (“Blue Ribbon Sports”).
Consider Hiring A Professional. If you’re struggling to come up with a great brand name, consider hiring a branding agency or consultant. They have the expertise and experience to guide you through the process and help you create a name that sets your brand up for success.
Remember, you don’t need a great name, but your brand name can be a valuable asset that will represent your business for years to come.
Take the time to invest in creating a name that is impactful, memorable, and reflects the essence of your brand.
I explain naming quite deeply in my animated video: https://www.youtube.com/watch?v=T1ImW8x9-3Y
To make a good logo, keep it simple and memorable, ensuring it’s versatile across mediums. Choose colors that align with your brand identity, use typography that reflects your personality, and design for scalability. Test its effectiveness in various sizes and formats for consistency.
Creating a fantastic brand logo is a blend of art and strategy.
It’s about capturing the essence of your brand and translating it into a visual symbol that is memorable, impactful, and versatile.
Quick tips:
Keep It Simple and Memorable. A great logo is instantly recognisable and easy to remember. Avoid clutter and overly complex designs. Aim for simplicity and clarity. The Nike swoosh, the Apple apple, and the Target bullseye are excellent examples of logos that are simple yet incredibly effective.
Consider Colour Psychology. Colours evoke emotions and associations. Choose a colour palette that aligns with your brand’s personality and target audience. For example, blue often conveys trust and dependability, while red represents passion and energy.
Ensure Versatility and Scalability: Your logo should look great across various platforms and mediums, from your website and social media to printed materials and merchandise. Design a logo that is scalable and adaptable to different sizes and formats.
Test and Refine: Once you have a few logo concepts, test them with your target audience and gather feedback. Refine your designs based on feedback and iterate until you have a logo that truly resonates.
Consider Hiring a Professional: If you’re not confident in your design skills or want to ensure a high-quality logo, consider hiring a professional graphic designer or branding agency. They can provide expert guidance and create a logo that meets your specific needs.
Remember, your brand logo is a visual representation of your brand’s identity.
It should be treated with care and attention.
By following these tips and investing the time and effort, you can create a logo that will become a powerful asset for your brand for years to come.
As with naming, I made a truly insightful animated video covering brand logo design: “SURPRISING Tips To Create A LOGO For Your BUSINESS (Matt’s Story)“
A brand voice is the unique personality and style a business uses to communicate with its audience. It encompasses tone, word choice, messaging, and even visuals, ensuring consistency across platforms to build recognition and foster connections with customers. It reflects the brand’s values and identity.
This is yet another question covered earlier in the guide, but here’s a quick rundown.
Your brand voice is the distinct personality and tone that you use to communicate with your audience across all platforms. Think of it as the verbal expression of your brand’s identity. It shapes how people perceive your brand and influences their emotional connection with your business.
Here’s how to think about your brand voice, drawing insights from our conversation and the sources:
Your brand voice should be consistent across all your communication channels, from your website copy and social media posts to your marketing materials and customer service interactions.
This consistency builds recognition, trust, and loyalty.
Your voice can be direct, bold, approachable, professional, humorous, authoritative, sophisticated, or anything else you.
Honestly, I don’t really see the difference.
But apparently the internet sees them as different.
To them, brand awareness and ‘mindshare’ are pretty important concepts in branding and marketing. They are intertwined, but distinct in their focus.
To them…
Brand awareness refers to how familiar your target audience is with your brand and its offerings. It’s about recognition. Do people know your brand name, logo, and what you stand for? High brand awareness means your brand comes to mind easily when people think about your product or service category.
For example, when you need coffee, Starbucks might be the first brand that pops into your head. That’s brand awareness in action.
Mindshare goes a step further than simple recognition. It’s about the position your brand occupies in the minds of consumers relative to your competitors. It’s about the associations and emotions people have with your brand.
For example, Apple has a strong mindshare because it’s associated with innovation, design, and a premium user experience. People often choose Apple products not just because they recognize the brand, but because of the specific feelings and ideas they connect with it.
If that works for you, great, but personally, I still see brand awareness and mindshare as synonyms.
A high degree of either leads to increased sales, customer loyalty, pricing power, competitive advantage and more.
While a formal business plan isn’t strictly necessary to build a strong brand, it can be helpful, especially in the initial stages. (As long as you keep it small, a one-pager is ideal.)
Here’s how it helps…:
A business plan forces you to think strategically about your biz, which can inform your branding decisions.
Key elements of a business plan often overlap with core branding concepts.
Take a deep breath! You’ve got this. But if you want more…
● This guide is a great starting point – bookmark it and refer back to it as you go.
● There are tons of online resources: Check out blogs, articles, and videos on branding. (The r/branding subreddit can be good, but only if you know how to search it and sort the wheat from the chaff.)
● Consider hiring a branding consultant (like me!): If you have the budget, a professional can help you develop a killer brand strategy.
Remember: Building a brand takes time and effort, but it’s one of the most rewarding things you can do for your business.
So, now you know how to brand your business, get out there and make your mark!