5 Yellow Stars indicating a highly rated guide or page.
Hey Rebelpreneur, Learn How To

Brand your business

& Skyrocket Your Sales With The World’s Best Free Branding Guide

Expert brand strategist pulled himself out of homelessness by helping multiple millionaires fix their brands, and now he’s revealing 25 years worth of branding secrets on how to brand your business that megabrands like Nike, Facebook, & Taylor Swift have used to succeed.

Evan Carmichael
Influencer

Small circular black and white photo of Evan Carmichael by Matt Barnes

“I have to thank Jay for my brand revitalization… Every important business decision I run through J-Ryze as a sounding board, a force for good, great conversations… a big shot of adrenaline, creativity, & wisdom.”

Disclaimer: This guide’s only for open-minded rebelpreneurs though, because a lot of Jay’s advice goes against the grain. (Desktop recommended.)

Table of Contents

2nd Disclaimer: If you’re too scared to (gasp!) lose a few customers this ain’t the guide for you. Fear, people-pleasing, and metric-ignorance is a recipe for failure. This guide is for brave, bold, rebelpreneurs who want to win.

Introduction

You asked “how do I brand my business?” So let’s get straight to the answer.

Here’s how to brand your business:

To brand your business, identify your target audience, define your niche, values, and unique selling point, then design a visual identity (logo, colors, fonts), craft a compelling brand story, and consistently apply your branding across all touchpoints—website, social media, ads, and customer interactions.



That’s basically it. It’s what all the great megabrands have done, whether it’s obvious or not.

But leaving now will bury your brand six feet under.

A desolate landscape with a coffin being lowered to the ground in the foreground and a man writing branding diagrams in the sky in the background.

Skimming won’t build your brand, attention will.

Quick branding tips? Cute, but they won’t cut it.

The real magic is in the nuances, the stuff one-percenters nail while everyone else fumbles with scatterbranding.

And you’re gonna get those, if you keep reading.

“But Jay, this guide is crazy long,” you may be thinking.

And I get that.

No one actively likes walls of text, not even me.

And most people are rambling windbags who repeat things unnecessarily, indulging in fluff.

The truth is though, we get out of things what we put into them.

Take what happened to my friend Melanie.

The drawer screeched open, its weight resisting Melanie’s pull… She hesitated.
 
Her branding guide —printed, dog-eared, stained with coffee rings— mocked her from the dark recess.
 
Was it stuck somehow? Gross
 
Melanie had skimmed it once, her startup’s logo a slapdash product of late-night Googling. There was no thought in it, but it was fine. People liked it.
 
But then her rival’s rebrand stormed into the market. Every detail screamed cohesion, power.
 
“How’d they nail it so hard?” her co-founder had asked, voice edged with envy.
 
Melanie knew how. They didn’t skim.
 

So she yanked the guide free, pages fluttering like restless ghosts.

Hours passed, her desk a battleground of sticky notes, scribbled ideas, and discarded coffee cups. By nightfall, she grinned. Her new brand vision pulsed, bold and undeniable.

“Ready to launch?” her co-founder asked, leaning in the doorway.

“Ready to soar,” Melanie replied, tossing their old logo in the trash.

Moral of the story?

If we pay deep attention, we gain deep rewards.

If we skim, we don’t.

If you’re a founder who is “Building Your Brand (While Wearing Many Hats)”, you’ll be tempted to skim this guide.

But trust me on this one, my friend…

This guide is like a treasure map.

And its skimmable bullet points are just tiny glimpses of the treasure-hoard that awaits you.

If you want the real riches, you’ve gotta dig deeper.

And here are five good reasons to pay full attention to this guide…

A. Nuance is king (and this guide has plenty.)

Most skills are easy to start, hard to master. Just like cooking, branding has layers of depth that bullet points just can’t capture.

“Branding is the art of differentiation.” – David Brier

Skimming a guide is like staring at piano keys and expecting to play a symphony. You need the sheet music, the technique, the practice.

This guide? It’s your sheet music to branding mastery.

Plus…

B. Scatterbranding is a trap (chances are you’re afflicted.)

Scatterbranding is a common ailment for entrepreneurs, with skimming branding guides and youtube gurus a major cause of it.

Scatterbranding is when your brand assets are all over the place. They’re unfocused. They don’t align with your brand values or foundation.

A image split in half, one half shows

Want a brand that’s clear, solid, and magnetic? Dive deep. Because no one ever skimmed their way to a “Eureka!” moment.

And…

C. Brand ‘a-ha!’ moments come from… deeper dives.

This isn’t just a guide, it’s a doorway to brand revelations.

Anyone can write something, but not everyone can teach and instill understanding.

With A.I. getting so popular, you may be tempted to have ChatGPT “summarize” it so you can ‘learn it faster.’ But that’s a trap that prevents you from learning, so beware.

Because the gold isn’t just in the summaries or bullet points, it’s in the connections between them, the deeper insights that emerge as you absorb the whole picture.

This guide will rewire the neural connections in your mind, so you go from brand beginner to brand badass, resulting in way more sales, if you let it.

So pay attention and let ‘a-ha!’ moments go off like lightbulbs in your head, because skimming robs you of those transformative moments.

D. From ‘brand casual’ to ‘brand master chef.’

Following someone else’s recipe (like a list of bullet points) might get you decent results, but it won’t make you a true expert.

You need in-depth exposure to branding intricacies so you can internalize the brand wisdom…

…and that happens by reading the full guide, and sitting with its teachings, step-by-step.

Your biz, sales, and time-investment are important.

And just as a strong brand can multiply your business
growth many times over, so can this guide.

So, do you want to be a casual cook who follows recipes, or a master chef who understands the science of brand flavour, the art of brand presentation, and the nuances of brand ingredients?

E. This brand guide is an investment in yourself.

Everything you consume affects and influences you to some degree.

And the more attention you give it, the more it influences you.

Watch violent news channels all day long, and your worldview will be colored. Consume personal development podcasts all day long, and your beliefs will change as well.

So, reading this guide attentively is an investment in yourself, your business, and your future success.

I’m sharing wisdom I’ve gained over 25 years of experience, countless biz failures & successes, and thousands of beliefs changed.

It’s a shortcut to knowledge that would otherwise take you years to acquire on your own.

Why wouldn’t you invest in a shortcut to success?

“Pay attention to what you’re paying attention to.” – Howard Rheingold

The rewards are well worth the effort.

Besides, you can brand your business –and read this guide– piece by piece.

Consider even scheduling dedicated reading time, and taking notes or highlighting somehow as you go.

A frustrated woman sits behind a clean, modern desktop, staring at a laptop. Behind her on the wall hangs a white framed image of a revenue chart that has stalled or plateaued.

Brand building is a marathon, not a sprint, and this guide is your trusty map and compass along the way.

So now that you’re ready to give the teachings proper attention, let’s get into it.

Branding Primer

‘Sup, rebelpreneur! Has your biz hit a plateau?

Well, after failing many businesses (more than I’d like to admit), trust me, I’ve almost certainly been where you are.

Let me guess, you’re pouring your heart into your biz, but the growth just isn’t happening like you dreamed it would, right?

Don’t worry. The answer is likely simpler than you think.

But no one’s ever told it to you.

Which means it’s not your fault for not knowing, nor for any struggle that has come from any brand confusion.

If you’re like me when I was younger, you haven’t had a tremendous amount of branding education.

I mean…

  • Has anyone ever taught you the nuts and bolts of branding?
  • Have you ever been given real talk on how a good brand multiplies every metric that matters to you?
  • Has anyone ever opened your eyes to the profit-driving power of a strong brand?

Be honest, when’s the last time you or your business had a brand makeover?

And no, I’m not just talking about a new logo (though that can be part of it).

I’m talking about crafting an authentic brand identity that truly captures the essence of your business. One that resonates magnetically with your dream customers.

Think Taylor Swift – she doesn’t have a logo plastered everywhere, but her brand is instantly recognizable, right? You recognize her songs, her image, her style, and plenty more.

That’s the power of a cohesive brand experience.

Intrigued? Keep reading to get the step-by-step process to brand-building that:

  • Makes you stand out from the competition (like that eye-catching t-shirt in a sea of plain ones!).
  • Attracts a tribe of loyal customers who rave about you to their friends. (Think 92% trust in word-of-mouth recommendations!)
  • Helps you break through sales plateaus and reach the tipping point of exponential growth.

You’re about to get wisdom almost no founder is ever taught, because branding is a ‘prestige’ discipline, with its secrets closely guarded and barely understood.

Until now.

In this epic guide, we’ll cover everything from empathizing deeply with your target audience to crafting a unique value proposition that makes you (and your offerings) irresistibly magnetic.

(Plus, I’ll share insider tips to avoid common branding pitfalls that likely hold you back.)

So, ready to ignite your biz growth through branding?

Let’s dive in!

Branding: Attract Clients Like Magnets (Even If You’re Stalled)

You’ve worked hard to get your business where it is today.

You’re seeing some success, but things have stalled. You’re struggling to get new leads, keep prospects interested, and close more deals.

It can feel like you’re busy and hustling, but making very little progress, like a hamster on a wheel.

Basically, it’s frustrating AF.

Don’t worry, you’re not alone. Many entrepreneurs hit this point.

How to brand your business is often sought out when a business has plateaued, because deep down, founders know a strong brand can take their business to the next level.

Fortunately, brand-building can help you break through any sales ceiling.

Like I said above, branding’s more than just a fancy logo. It’s actually a strategic way to change how people see your business.

And if you change people’s perceptions, you change their buying behavior.

The thing is, well-made logos (& catchy taglines) rarely, if ever, change someone’s perception enough to make them buy your stuff.

The only reason those things work for Nike and Apple is because of the brand foundations they established behind the logo, long before the logo was even created.

Still, because of society’s narrative, most people do confuse a ‘brand’ for a logo. Or they think a brand is a name, a color scheme, a website, or who knows what else…

…and this misconception is a big reason why we start exploring the fundamentals and basics of branding first.

Brand Fundamentals: Discover Ancient Principles That Make Sales Soar

People have been building powerful brands for ages.

I’m talking even pre-biblical times.

To understand why this is so, we must first understand…

What exactly is a ‘brand,’ anyway?

You’ve probably heard what a brand is explained by some ‘expert’ already.

But, although many gurus have many answers for what a brand is, the real answer is simple, clear, and intuitive, once you think about it.

Because ‘brand’ is just a fancy, modern business word for reputation.

And your reputation is a blend of every choice you make, plus every perception others have of you.

Which means your brand is everything that makes your business unique and memorable.

It’s the whole experience people have with your business – your values, personality, customer service, and even the way you communicate.

Like Cleopatra, Alexander The Great, Jesus and more…

…your own brand is built through every interaction people have with you. And the same goes for your business.

  • Did you deliver on your promises or drop the ball?
  • Were you helpful and kind or mean and spiteful?
  • Did you go above and beyond or do the bare minimum?

Little moments like these weave together the fabric of your reputation, your brand.

And little moments stack up to big experiences, which is a major part of why branding is so vital.

And because your ‘brand’ is really just your ‘reputation’, be careful listening to “the 5 C’s of branding” or “the four steps of branding” or whatever else.

Even the 8 steps I’ve listed here are just for convenience.

There are plenty of approaches to building your brand / reputation, as long as you cover the basic foundations.

Why is branding so important?

This is a great question, since many people don’t fully grasp the impact of branding.

Let’s look at McDonald’s vs. a local struggling restaurant to get a sense of it.

When you see those golden arches, you instantly crave a McDonald’s burger. That’s because of their strong brand – the feeling and associations they evoke.

A grayscale image of large, glowing, McDonald's "arch" logo, surrounded by eager throngs of people.

It’s such a strong association that people will make a beeline for McDonald’s, even when given ten other restaurants closer-by.

Think about that.

How impactful is it to be able to slap one symbol on something and have it instantly trigger hunger in the viewer?

What could something like that do for profits?

That’s the power of a strong brand.

Now look at a local struggling restaurant, “The Smokehouse.” The Smokehouse loses customers not only to McDonald’s, but to any restaurant closer, any restaurant cheaper, any restaurant cooler, and in countless other ways.

Oftentimes local struggling eateries like The Smokehouse have to constantly coupon-campaign just to stay afloat. And even when they do get a customer, that customer may end up never returning. Minimal brand loyalty.

That’s the pain of a weak brand.

All of which is solvable if the proper brand foundations are laid, aligned with, and adhered to.

(That level of brand mastery is rare, but it doesn’t have to be.)

And here’s a few more reasons branding is important:

  • A strong brand helps you stand out from the competition. In a crowded market, a strong brand makes you different and memorable. (Imagine a sea of plain white tees, but your brand is the vibrant red one that unapologetically catches everyone’s eye.)
  • A strong brand builds trust and loyalty. When people trust your brand, they’re more likely to buy from you again and again. (Think of your favourite coffee shop – you probably go there because you know what to expect and you like the consistent experience.)
  • A strong brand can boost your sales and profits. A strong brand allows you to charge more for your products or services. (Customers are willing to pay a premium for quality, trust, and a brand they connect with. Always have, always will.)

To illustrate, here’s a quick story about a baker, we’ll call… Liam.

Liam’s cookies were flawless. Sugar, butter, perfection. Still, no one stopped.

At midnight, he slapped “Cookie Monsters Welcome” on a chalkboard, then drew a googly-eyed creature devouring a treat.

By dawn, the line wrapped around the block.

Realizing he had the beginnings of a brand, the next day he shaped his cookies into orcs, ogres, and trolls.

A month later he’d renamed his biz Dungeon Desserts, hired monstrously inked staff, and started raking in the dough.

If he keeps it up, he’ll have a sponsorship from Sesame Street, Monsters Inc., or Count Chocula serial shortly.

So, branding is clearly important, impactful, and worthwhile.

How do we start?

Chapter 1

Step 1: Stop Guessing & Start Knowing Your Target Audience (‘One Person’)

I get so psyched whenever anyone asks me where to start with brand-building.

I really do.

Because the first step is something so few people teach, and even the ones who teach it miss the mark.

This is because most of the world is ‘self-aware’, ‘self-focused’, and ‘self-centered.’

Most of us are excited about what we think and what feel, the majority of the time.

Yes, even the experts.

And even when the experts get the first step right, they usually gloss over its importance, and fail to break it down clearly enough.

So, most branding experts actually fail at teaching this first –and vital– step.

In fact, if we google “how to brand your business” the first page of results is flooded with advice like:

  • Analyze your existing customers: Prowl through your people’s patterns in their buying habits, word usage, and feedback. What desires and challenges do they have in common? Surveys, sales data, and customer interviews are great ways to gather insights. (Ugh. Vaguely helpful, but not really.)
  • Do market research: Expand past your existing clients and explore industry trends, competitors’ methods, and what prospects are looking for. Online tools like Google Trends help with this. (Sigh. Again, one useful ingredient but overall, weak sauce.)
  • Create buyer personas: A buyer persona is customer profile. Give them a name, age, job, interests, and even a picture. This helps you really ‘get’ your audience and tweak your branding to their specific needs. (This is the most helpful tip, except most articles barely scratch the surface.)

So, like… this is, uh… mostly correct.

Technically.

But it’s kind of like looking up “how to bake a cake” and getting the answer “Get ingredients, turn on appliances, and serve the result” in reply.

Technically correct, but ultimately unhelpful.

And what’s crazy is these kinds of things are the answers big corporate companies are advising you to do.

Sites like Adobe, Shopify, and VistaPrint somehow come up on the first page of Google for how to build a brand.

The helpful answer we’re looking for is, sadly, quite rare.

That’s what I wrote not one, not two, but three guides on the One Person concept.

So far, the only person I’ve seen teach something even remotely poignant about this “One Person” branding step is a “random” YouTuber named Deya who calls herself a “cozy entrepreneur.”

She doesn’t go as hard on the topic as I do, or see it as the game-changing transformative approach I know it to be, but she definitely gets it, and explains it decently.

She also doesn’t have a name for it, but I do.

I call it your “One Person.”

The first step of branding is finding, knowing, and committing to serve you One Person.

Earlier I mentioned how everyone’s buzzing about logos, colours, websites, and all that jazz. And those things do matter, sure, but they’re like the icing on the cake.

You need a solid cake first!

And that cake starts with knowing your ‘One Person’ – your ideal customer – like you know your sibling or a best friend.

Because when it comes to the business of serving up value to other human beings, what we think, feel, and want matters much, much less than what those “other human beings” think, feel, and want.

It doesn’t matter what AI thinks. It doesn’t matter what experts think. All of them must bow down before what your One Person thinks.

So what those “other human beings” think, feel, and want… deserves the lion’s share of our time.

But how many entrepreneurs do you know who spend most of their time focused on what other humans think, feel, and want?

Barely any.

And so, most entrepreneurs skip this foundational step, which means everything they build is actually built on sand, and not solid at all.

Interestingly, although this has helped my multimillionaire clients, and although it’s the exact same principle your favorite megabrands from Nike to Taylor Swift have used…

…Whenever I teach the “One Person” concept, people still resist, hesitate, and object.

And I get it.

The temptation for ambitious entrepreneurs aiming to make an impact in the world is to ‘go bigger.’ The temptation is to ‘try and reach more people.’

Unfortunately, this just results in “scatterbranding,” (which we’ll cover more later) leading to a diluted brand that fails to truly connect.

Scatterbranding is like trying to hit a bullseye with a shotgun – a lot of noise, but not much accuracy.

Instead, my ‘One Person’ approach is like using a laser-guided missile.

It’s precise, powerful, and targeted for maximum impact.

Think about it, is it easier to influence the perception of a stadium full of people or one person sitting across the table from you?

The latter, right?

So maybe let go of your stadium dreams briefly and give the One Person method a shot.

Your brand –and your sales– will thank you.

So what is the One Person step of branding?

Well, it’s basically an evolved form of ‘market research’ or ‘audience targeting…’

…but don’t get it twisted, this is way more fulfilling and lucrative than the market research you’re used to.

So what’s involved with the One Person Method?

  1. Pick a person with a real name and address.
  2. Understand their needs, desires, fears, and aspirations.
  3. Commit to serving them regardless of challenges or obstacles.

Simple, clear, easy, right?

(I even made an Ideal Customer Profile Template to help make it even easier.)

Then how come only rockstar founders ever really seem to pull these steps off?

Seriously, study any famous founder deeply enough, and you’ll see that was the first step in their business journey, and by doing it well, they could tailor every aspect of their business to serve their “One Person.”

They all did this so well –either consciously or intuitively– that people quickly became raving fans, spreading the word like wildfire.

Stick figure doodle of a woman, labelled with various demographic and psychographic information.

To truly know your ‘One Person’ you’ve gotta ditch basic “demographics” and make an in-depth character profile, complete with deep narratives.

You may need to:

  • Give them a name: Ideally you’re using a real person with a name and address. This is what it means to “serve one person.” For example, Nike’s “One Person” was Otis, a real track athlete. But if you insist on some made-up avatar, then at least a name makes them feel real, like someone you could bump into at the supermarket.
  • Come up with a backstory: Understand your One Person’s past experiences, their challenges, their triumphs. This helps you connect with their situation and needs.
  • Uncover their deepest desires and fears: Every human has a secret emotional core that they hide. And to really serve someone you have to know about theirs. Understand what *really* motivates them. What are they craving? What keeps them up at night?
  • Identify their aspirations and goals: What is your One Person striving to achieve? How can your biz help them reach their highest potential?
  • Understand their resonant ‘slanguage:’ What words, phrases, and tone resonate with them? Breathe deep and figure out how can you communicate with them authentically and effectively.

This process is about more than just gathering data – it’s about developing a deep empathy for your ‘One Person.’

Yep…

Empathy is at the root of branding.

This is because your brand is your reputation, and reputations are impossible to build without rapport and empathy.

Empathy is something founders love claiming they have, but whenever I start grilling them about their one person, they can barely answer anything about them.

What are their wants and needs? Their pains and pleasures? What secrets do they keep from others? What challenge are they embarrassed to come clean about? Do they resonate more with the phrase ‘good vibes’, ‘optimal environment’, or something else?

This video really nails the power of empathy as a tool for creators. “How to Make Cool Sh*T That People Fu*k With.“

Anyway…

Out of the the many thousands of books I’ve read, I’ve not yet come across any focused on the “One Person” principle, but a couple books that can serve you once you’ve found your One Person are:

I’m not saying this applies to you, but if you’re like 99% of the clients I help, you won’t know your One Person nearly well enough to empathize with them.

And a strong brand is built on empathy, though it’s rare to hear the average brand consultant mention this.

“Happiness is a by-product of an effort to make someone else happy.” – Gretta Palmer

You want to get to the point where you’re feeling their pain points and celebrating their wins as if they were your own.

So…

Don’t just “know your One Person”, dive deep into their world with exceptional market research.

This reddit comment is a great primer on market researching your One Person’s world.

“You are asking for a primer on how to do [market] research, so here is my approach.


Start by talking to everyone who shapes the market—your boss, leadership, board members, customers, lost customers, prospects, competitors, people who picked a competitor, industry insiders, media, anyone with a perspective worth hearing. I use a relationship branch approach, talk to five people you know who fit into those buckets then ask them who to talk to. Then keep going until you are satisfied.

When you interview people, don’t just fire off a list of questions. Talk to them like you’re already in their world, which you should be from your third-party research. Start with something easy, something familiar, and let them settle in. Then push a little. Mirror their language, repeat something they said back to them, leave space for them to keep going. People will tell you the most important things if you give them room to get there on their own.

Go beyond interviews. Find where they actually talk (Reddit, Discord, Facebook groups, YouTube, TikTok, [offline]) anywhere they speak freely and unfiltered. Remember, the market isn’t only your brand’s customers. It is a community of like-minded people who probably don’t know you exist.

Look for patterns, contradictions, misalignment. What leadership thinks vs. what the market actually feels, what customers say they want vs. what actually drives them, where competitors are strong, where they fall short.

Take what you find, shape your positioning around real pain points, build strategy around where decisions actually happen, use the exact language and emotional triggers your audience responds to.

…

When you do this right, you stop guessing. You become the market.” – u/Quill-And-Quark

Once you truly know your ‘One Person’ like the back of your hand, you’ll be amazed how much easier it becomes to craft irresistible offers, create engaging content, and build a brand that not only makes money but also makes a real difference in the world.

And once you’re solid on serving one real human being, you move to step two.

Want more? This Forbes article may help: “Seven Ways To Identify Your Ideal Client”

Chapter 2

Step 2: Commit To A Niche (Your Goldilocks Spot & Expertise)

Your “goldilocks spot” niche and your market position (covered in the next step) are cornerstones of your Universal Selling Proposition (“USP.”)

A unique selling proposition (USP) is sometimes called a “value proposition,” and likely other names too.

If you’re doing business well, your brand is strong and solid, with a unique value proposition… then many of your competitors will be jealous.

USP, UVP, whatever you call it, it’s the special sauce that makes your brand stand out in the crowded marketplace. It’s the bold, irresistible promise that tells your ‘One Person’ why they should choose you over anyone else.

Think of it as your brand’s promise to customers, whether directly or indirectly communicated.

Still not clear enough?

Let’s see an example of where a unique selling proposition matters.

Imagine you’re at a bustling market, with tons of stalls selling similar things.

How do you make your stall stand out?

Well, you gotta have something unique, something special that makes people stop in their tracks and say, ‘Hey, I need that!’

Does that make sense?

The foundations of crafting a compelling USP that makes your competitors jealous are 1) committing to a niche (in goldilocks-style, which we’ll touch on later), then 2) strategically choosing your market position.

“Your unique selling proposition is what makes your business different from everyone else in your market.” – Dan Shewan

Both these pillars together work as the basis of your irresistible USP.

  1. Niching is a lot like choosing the best battlefield. Commit to a specific ‘sub-desire’ that is within your resource and ability to serve. Certain niches are too big for you currently, while others are too small. But generally speaking, smaller is easier, better, and more helpful to build a brand around. Smaller just means instead of being all things to all people, you get to be the go-to expert for a passionate group who will pay and rave about you. With this clarity comes the ease to craft a USP that actually really resonates.
  2. Market positioning is like claiming your ground on that battlefield. It means identifying those powers that make you super-unique and power-spike strengths that give you a better position vs. your competitors. If done right… you’ll build an obvious market position where, quite naturally, the crystal clear reasons for choosing you spring instantly to your One Person’s mind.

So… let’s talk about committing to a niche, first.

Personally, I used to think choosing a niche wasn’t that important, but after seeing my clients struggle with their poorly defined niches, not to mention failing more than one business of my own due to the same…

…I learned I was jaw-droppingly wrong!

Niching down is one of the most powerful moves you can make in business.

It’s like focusing a beam of light – the narrower it is, the more intense it gets, right?

Same with your brand.

The more you niche down, the more your message resonates with the right people.

3 separate circles indicating the three core human desires (health, wealth, and relationships). One of the circles has another, smaller one, inside it, labelled 'sub-niche.' Inside that is an even smaller circle, labelled 'sub-sub-niche.'

A niche is basically a specialized category within a market.

The trick is to choose a niche that’s not too big, not too small, but actually… just right, goldilocks-style.

(For those unfamiliar with the fable:

Once upon a time, a curious girl named Goldilocks wandered into the woods and stumbled upon a cozy little house. The door was unlocked, so she let herself in.

Inside, she found three bowls of porridge. The first was lava-hot, the second was ice-cold, and the third? Just right. She gobbled it up.

The chairs? One was too big, another too small, and the third? Just right. Until she broke it. Oops.

Sleepy, she headed upstairs to three beds. One was rock-hard, another was too soft, but the third? Yep—just right. She dozed off without a care in the world.)

This goldilocks principle applies to committing to your niche too.

Choosing “global athletic wear” for your niche is likely too big and broad, and would have you competing with Nike.

Choosing “handmade sandals for Tibetan-American amputees” is likely too small and would starve you of enough customers.

But “sandals for the differently abled” may be just right, allowing you to grow a reputation as a leader in your niche, while ensuring you have enough customers to build a solid brand, one you can expand on in the future.

“No niche is too small if it’s yours.” – Seth Godin

Niching down is about finding that ‘goldilocks sweet spot’ where your passions, skills, and the needs of your ‘One Person’ all intersect.

And when you find it should feel ‘just right,’ as it has for countless businesses and brands throughout history.

(There are parallels to the concept of ikigai, but it’s not essential to know.)

Anyway, choosing an appropriately sized niche gives a ton of branding benefits:

  • Clarity. Niching down (or very rarely, up) helps you define exactly who you serve and what you offer. It makes your messaging crystal clear, so people instantly understand what you’re about.
  • Differentiation. In a crowded marketplace, a niche helps you stand out from the competition. You become the go-to expert for a specific desire, making it easier for people with that desire to choose you.
  • Focus. Having a niche helps you focus your energy and resources on a specific desire and offering. You can tailor your marketing, content, and offers to their exact needs and desires, which will put you ahead of plenty of founders.
  • Profitability. Niching down allows you to command premium prices. When you’re the expert in a specific area, people are willing to pay more for your specialized knowledge and skills.

And hey, like much of my advice, niching down can feel counterintuitive at first.

People often resist it.

They think that niching down boxes them in, but… real talk?

It’s actually incredibly freeing!

A clear ‘goldilocks’ niche gives you direction, and makes 90% of your business decisions effortless.

Once you have it and your One Person, you’re never confused about what to create, who to market to, or how to grow your brand.

Here’s some real-world examples:

  • Nike came up with their niche, high-performance footwear while committing to serve Otis, a college track runner. They understood his needs deeply, and created shoes that helped him perform at his best. Eventually growing a global empire.
  • The Honest Co. founded by Jessica Alba settled on eco-friendly baby-care, an excellent niche for themselves.
  • Starbucks chose the niche of atmospheric coffee experience, creating a premium niche that made them stand out from the cheaper, more convenient options. They knew their ‘One Person’ wanted more than just a quick caffeine fix.

And there are plenty more examples of how to brand your business well and how to commit to a goldilocks niche:

Netflix, Uber, AirBNB, Craigslist, Google, and (I’d like to think)… you!

So, here’s some practical advice on how to choose the right niche:

  • Start with the core three: Every niche ultimately falls under one of the three core desires: health, wealth, or relationships. Pick one and niche down from there.
  • Then drill down into a sub-niche: Sure, your one person may be an entrepreneur focused on ‘wealth,‘ but wealth is way too vague and general to make selling easy, or establish a budding brand. Let’s say your One Person’s most passionate about wealth via marketing. That’s a bit better, but most sub-niches are still too competitive for budding brands, so niche down even further –into sub-sub-niches– because that’s often a goldilocks sweet spot niche you can excel in. So…
  • Drill down yet again: Because sure, your One Person may be passionate about ‘marketing,‘ but what specific sub-niche of marketing niche do they call home? What sub-sub-niche of wealth/marketing do they talk about with their friends every week?
  • Consider your ‘One Person’: Your niche should align with the needs and desires of your ideal customer. What are they passionate about? What problems are they facing? Product-market fit is key.
  • Embrace your superpowers: Choose a niche where you can leverage your unique strengths and skills. What are you naturally good at? What do you love doing?
  • Don’t be afraid to experiment: Finding the perfect niche can take some exploration. Try different things, see what resonates, and be willing to adjust along the way.

I wrote a much more in-depth walkthrough for niching in my guide Make Getting Customers A Breeze (Attract Millions With Ease!)

Anyway, just remember, niching is not a one-time decision.

It’s an ongoing process of refinement.

As you grow and learn more about your ‘One Person’, you can continue to niche down even further, becoming more specialized and valuable, or niche up when the time comes for your biz to expand.

(It’s highly recommended you commit to a niche for at least 6 months to a year though, as brand pivots are basically “starting from scratch” and will eat up tons of your time, energy, resources, and money.

As a founder who’s pivoted more than anyone I know… It’s seriously not fun to pivot often, if at all.)

And wanna know something eye-opening?

I rarely find a client thinking “too small” on their niche.

What does this mean?

It means nearly every founder is choosing a niche that is “too big” for them to handle.

It means that if you’re unsure what size your niche should be, just go smaller.

Even with a “too small” niche, you’ll still get some customers and momentum, and you can always expand and niche up later.

Happens every time.

Why does it play out this way?

Because the better you excel in your humble, ‘goldilocks-sized’ niche, the more your brand reputation grows, and pretty soon, you’re expanding into other markets, just like Apple, Nike, Red Bull, and other branding greats.

The more you commit to your niche, the more the market will commit to you!

Note: I’m mentioning product-market fit briefly, because it’s related to niching down wisely, so make sure you validate yours.

Validating your product-market fit.

This is more “business 101” than it is branding, but you’ll struggle to build a brand if you don’t have a well-validated product-market fit.

So we’re covering it briefly here. (And if there’s any other branding related terms you’re not clear on, check out my “Branding Glossary.” It clears up many definitions people have been incorrectly taught.)

First, what is product-market fit?

I love simple explanations, metaphors, and clarity, so…

Here’s what product-market fit means in plain English:

“Product-market fit is making sure your product or service is solving a real problem for your ideal customer (‘One Person’) in a way they love and are willing to pay for.

Think of it like a puzzle – your product is one piece, and the market (your ‘One Person’) is the other. If they fit together perfectly, you’ve got a beautiful picture, if not… you’ve got a mess!”

Get any of these ‘pieces’ wrong or misaligned, and say bye-bye to your product-market fit.

A girl I’ll call “Mia” invested tons into creating something that had no product market fit, and suffered hard for it.

I remember her telling me about debuting her new scheduling app to her beta-testers.

The café hummed with chatter, but Mia’s booth felt like a courtroom. Three beta testers sat across from her, flipping through her app with surgical precision.

“Why can’t I edit this?” one asked, jabbing at the screen.

“You can,” Mia explained, leaning forward. “Just tap—”

“Not intuitive,” interrupted another. “I wouldn’t bother.”

The third tester glanced up. “Honestly? It’s trying to solve a problem I don’t even have.”

Mia’s chest tightened. She had spent months convinced this app would change lives. Now it felt like she was selling umbrellas in a drought.

“You’re telling me it doesn’t help?” Her voice cracked.

One tester shrugged. “Meh, not us, anyway. Who’s your app really for?”

Mia froze. She didn’t have a good answer.

Sadly, this experience happens to many founders.

Early testers’ feedback can hit like a wrecking ball, showing that our “awesome”, “creative”, “perfect” solutions often aren’t solving anything for anyone.

To solve this, focus on product-market fit long before you lift a finger to build anything.

Find the real problem before writing a single line of code, penning a single chapter, or laying a single brick.

If you want a boost on “finding a real problem”, well, they often appear from well-done market research, but here is some other ways from Christian Peverelli (a smart startup advisor), who he suggests three ways to come up with problems you can solve:

  • Write down 3 problems a day for a month.
  • Write down trends from the internet.
  • Write down gaps big companies are leaving behind.

Once you have a list, write down solutions for the problems, and then prune THAT list down by ranking them on Passion, Skills, and Resources.

Solve a problem you have passion, skills, and resources to solve. (More in his YT video below.)

Can you create a successful business without finding a real problem with product market fit?

Technically, yes, it’s been done, but it tends to be painful, expensive, slow, and unfun.

The more brand ingredients you get right, and the more ‘in order’ you do them, the smoother your journey is likely to be.

Hopefully it’s now obvious how product-market fit relates to your One Person and your niche.

And if you want to get it right, some good questions to ask when assessing your current product-market fit are:

  • Why does your business exist?
  • What problem do you solve?
  • What value do you bring to the world, and specifically, to who?

It can sometimes be a helpful exercise to articulate this in a mission statement – a concise and inspiring declaration of your brand’s reason for being.

Whatever you do…

When we get down to it, product-market fit is crucial for branding success, even though it’s more about alignment between a burning problem your One Person has and the solution your business offers, than branding specifically.

Guess what happens when you lack product-market fit?

  • You’ll struggle to attract and retain customers, no matter how amazing your branding is.
  • You’ll waste time and money trying to market something that people don’t actually need or want.
  • You’ll likely experience frustration, burnout, and self-doubt, wondering why your brilliant idea isn’t taking off.

Does any of that sound fun or desirable?

Nuh-uh.

Doodle of a puzzle with a gap for a missing piece, and a human hand about to place the remaining piece where it belongs.

The best book I’ve read on validating product-market is “The Mom Test” by Rob Fitzpatrick, but keep reading and stay focused on branding… you can check Rob out later if needed.

For now, let’s get into some quick practical advice on how to validate product-market fit:

1. Talk to your ‘One Person’ – A Lot!

  • Remember all those exercises about getting to know your ideal customer deeply? This is where that work pays off big time.
  • Don’t just guess what customers want, ask them! Have conversations, conduct surveys, send out questionnaires. Get inside their heads and understand their pain points, desires, and aspirations. I guarantee their answers will surprise you, even if your One Person is… yourself!

2. Test Your Assumptions

  • It’s easy to get attached to our own ideas, but sometimes we need to be brutally honest with ourselves.
  • Create a minimum viable product (MVP) – a stripped-down version of your offering – and get it in front of your target audience ASAP. Tell them to be brutally honest with their feedback and don’t take a single ounce of it personally.
  • Finally, don’t be afraid to iterate and/or pivot based on their feedback.

3. Observe Your Competitors

  • While you don’t want to copycat, looking at what’s working for others in your niche can offer valuable insights.
  • What are your competitors USPs? How are they positioning themselves? What are their customers saying? All this data is ammo for you to win, if you use it wisely.

4. Embrace the “100-For-1” Rule

  • Don’t expect everyone to fall head over heels for your product right away, even the best products in the world took literally hundreds of rejections before catching on with even one person.
  • It’s not totally a numbers game, but it’s always partially one, no matter what Field Of Dreams says. The ‘100 for 1 rule’ reminds us that for every 100 people we reach, roughly 1 will become a customer. So, keep putting yourself out there, keep refining your offering, and celebrate those early wins!”

And here’s a tweet on validating your product before going to market from one of my favorite copywriters and idea-guys, David Deutsch:

“1. Try to talk friends and family into wanting it, see if you can

2. Do a Kickstarter campaign to gauge interest

3. See if anything like it has successfully been sold before

4. Be sure what you’re selling is an obvious solution to a definable and easily reachable market with capable of buying it

5. Ask. For example, either directly about what you’re thinking of offering, or do a survey with a few different possible offers and see which one people choose

6. Make sure you do it legally but you could cold test to a very limited market (sell it with no product yet), work like heck to produce it if successful, and refund quickly if it’s not

7. Or be up front about no product yet and see if you can sell it through a product descriptions, mock-up, or visual representation.”

Plus, like many things in business, situations can change, so validating product-market fit isn’t a one-time event – it’s an ongoing process of listening, adapting, and refining.

It’s all part of serving your One Person, and people do one thing quite well: they change and grow.

So the more you focus on serving your ‘One Person’ exceptionally well, the stronger your brand and business will become.

And one ‘super’ way of doing that is to move on to step three of how to brand your business.

Chapter 3

Step 3: Clarify Your Superpowers, Brand Values, & Market Position

Now that we covered your niche (and product-market fit), we’re on to the other half of your unique selling proposition.

Your superpowers, brand values, and market position.

These three concepts are insanely powerful, and can be surprisingly easy to establish, but most founders still neglect to do so… and suffer for it.

Me included.

I spent three years homeless in large part because of this, for example, so please apply what I’m teaching and avoid my prior fate.

First things first…

Mine yourself for your brand superpowers.

Out of all 8 billion people on the planet, you are unique.

And you have at least two ‘superpowers’ –and likely more– that feel natural, easy, and practically ‘like breathing’ to you.

(I cover this more in my guide “Premium Position, Premium Price”)

These superpowers aren’t held by your competitors, in your niche, aimed at serving your One Person.

They just aren’t, you won’t find one example.

And these superpowers can be almost anything.

They can be specific traumas you have that others don’t. They can be natural talents. They can be certain passions. They can be kinks. They can be attitudes, views, or opinions. They can be values and beliefs. They can be resources, connections, ideas.

Whatever they are, they put you ahead of the competition.

When Starbucks wanted to compete with the already established coffee chains, like Dunkin’ Donuts, they took Howard Schultz’s two superpowers of “atmospheric experience” and “artisanal drinks” and secured their position as market leader.

When Apple wanted to compete with the already established giant IBM, they took Steve Jobs’s two natural superpowers of beautiful design and creative innovation and applied that to… personal computers. This secured their position as brand leader in the PC arena.

When Google wanted to compete with already established Yahoo Search, they took Sergey Brin’s penchant for simple prototypes and minimum viable products and his ignorance of the html coding language, and created a clean, minimal search page which contrasted Yahoo’s chaotic link-filled ‘portal.’ At first it scared users, making them think the page was “still loading,” but by committing to their superpowers, Google’s clean search layout eventually became a hit with search users and helped secure their leading position in the search market.

You can do the same.

So dig deep into your life, your psyche, and highlight your superpowers.

What are you really good at? What makes you unique? Weave these strengths into your brand story and materials to showcase your expertise and stand out.

Your superpowers are inherent strengths that set you apart from the competition.

A black-and-white graph labeled "Market Position." The axes are labelled "Superpower 1" on the Y-Axis and "Superpower 2" on the X-Axis. Various influencers are plotted on the graph like Codie Sanchez and Sunny Lenarduzzi... with a dot marked "You" in bright pink leading the market position in the top right of the graph.

These could be anything from exceptional customer service to a unique product feature to a particularly engaging brand personality.

They’re things you do so exceptionally passionately, frequently, or intensely that you outshine most competitors, particularly the “Goliaths” in your industry.

Most notably, they’re qualities that make you uniquely valuable to your ‘One Person,’ while actively polarizing and repelling other demographics, allowing you to carve out a distinct space in the market.

And I’ll note, these aren’t just ‘strengths.’

Everyone has strengths.

But superpowers? They’re your game changers! They’re what make you the obvious choice, the market leader, even when you’re up against those big guys.

Your superpowers create differentiation.

In a crowded market, it’s easy to get lost in the noise. (The book Positioning by Ries & Trout and Playing To Win by A.G. Lafley explore this topic more.)

Superpowers help you stand out by highlighting what makes you truly different and better than the competition.

Think of it like a superhero showdown.

What makes each hero stand out from the others?

What makes Superman stand out compared to The Hulk, Batman, or Wonder Woman for example? It’s his unique abilities, right? Same with your brand.

Your superpowers are kryptonite to your competition.

Your superpowers attract your ‘One Person.’

I obsess about focusing on “One Person” for reasons I’ve already talked about.

And if you’re struggling to zero in on what superpowers could help you secure a leadership position in your market, the answer may lie in your One Person.

Because your superpowers should align with their needs and desires, making you the most appealing choice.

If you’re trying to attract everyone, you’ll end up attracting no one. Your superpowers act like a magnet, pulling in the people who are most likely to become your raving fans.

More importantly, your superpowers repel the wrong people too.

Starbucks’ high prices attract many ‘yuppie’ types, but repel many blue collar workers, and they’ve always been “okay” with that.

Apple’s controlling ways ensure their design fidelity and that their innovations roll out as intended, but they also repel many “hacker” types, and they’ve always been “okay” with that.

Your superpowers will behave similarly, once you’ve aligned your brand assets with them.

Your superpowers justify premium prices.

When you’re known for being exceptional at something, you can command higher prices.

And everything we’ve done so far: Committing to serve One Person, committing to a goldilocks niche, and securing product-market fit… are all massive foundations that ensure you will be excelling at something well, and commanding whatever price, respect, prestige, and opportunities you want.

They are life-changing pillars of branding.

And clarifying your superpowers are another notch on the, uh, bedpost.

They demonstrate your value and expertise, making customers willing to invest in your unique offerings.

Nobody questions why a brain surgeon charges more than a general practitioner, right?

It’s because their expertise is rare and highly valuable.

Same with your brand.

Your superpowers allow you to command respect (when they’re highlighted correctly in your brand assets), to charge what you’re worth, and to gain huge opportunities.

Your superpowers guide your brand strategy.

Your superpowers inform your marketing, messaging, and overall brand strategy.

They act as a compass, guiding your decisions and ensuring consistency.

Once you know your superpowers, everything else falls more into place. The same effect comes from knowing your One Person and niche.

If your chosen superpowers are that you cuss like a sailor and love women, your brand strategy make look similar to Howard Stern’s.

If your chosen superpowers are that you love showing off and gossip, your brand strategy may look similar to Kim Kardashian’s.

If your chosen superpowers are that you love punchlines and racial undertones, your brand strategy may look similar to Jordan Peele’s.

Basically, once you’ve chosen at least two superpowers to highlight, your marketing becomes laser-focused, your messaging resonates deeply, and your brand becomes a cohesive, unstoppable force.

The bakery smelled of cinnamon and desperation. Nadia slapped dough onto the counter, ignoring the “For Sale” sign peeling in the window.

“You’re wasting it,” her sister snapped, pointing to a dusty violin case on the shelf. “Your music. It’s why they loved you, Nadia. Not… this.”

“Loved me? That was before the accident. Before…” Nadia tore the dough apart, her knuckles whitening.

Her sister grabbed the violin, brushing off flour. “Play. Just once.”

Nadia snatched it back, her heartbeat like a war drum. She played. The notes bled pain and hope, shaking the glass jars on the shelves. A passerby stopped. Then another. A crowd formed.

The next day, the bakery was packed—not for the bread but for the music.

Her brand wasn’t pastries; it was soul.

When Nadia combined her two superpowers, violin & baking, she secured her market position as the musical bakery, and her competition didn’t stand a chance.

But things only clicked when she consciously owned her superpowers, and no matter how ‘weird’ they seemed, and when she broadcast them clearly to the world.

Her new-found audience of music connoisseurs and baking aficionados were loyal to her and wouldn’t dream of going anywhere else.

Now… what could your superpowers do for your brand?

So, to wrap up this section, I urge you to:

  • Identify your brand’s superpowers. What are you truly exceptional at? What makes you stand out from the crowd?
  • Embrace your uniqueness. Don’t try to be everything to everyone. Focus on what you do best and make sure your superpowers shine out to the world.
  • Use your superpowers to guide your brand strategy. Make sure your messaging, marketing, and customer experience all reflect your core strengths.

Your superpowers can be discovered through meditation, introspection, inspiration, feedback from others, life history, track-record, childhood inclinations, and more.

Whatever the case, I can’t find these for you, they’re yours.

And if you intend to be a successful entrepreneur, there’s no avoiding it, you’ve gotta zero in on yours.

Remember, even David took down Goliath by playing to his strengths.

You can conquer the giants in your industry too, by unleashing your brand’s superpowers.

And what use is a superhero without any values to stand for, eh?

Back up your brand’s stance with brand values.

“Values?”

“What the eff are values?”

“Aren’t they just abstract fluff with no practical impact?”

These are some thoughts that pop up when people hear the word “values.”

I’d argue that brand values, when clearly defined and consistently expressed, are the bedrock of a strong, enduring brand.

Nike has strong values. Starbucks has strong values. Apple had strong values when Jobs was around. Most, or perhaps all, of the megabrands you look up to have this in common.

They stand firm for values they believe in, and whenever they stray from those values, their brand suffers.

So, your brand values play a crucial role in securing a leading market position, even when facing fierce competition from “Goliaths.”

And look, I get why some folks think values are just airy-fairy concepts. But trust me, they’re anything but!

“Define what your brand stands for, its core values and tone of voice, and then communicate consistently in those terms.” – Simon Mainwaring

Your brand values as your guiding principles, your moral compass, the heart and soul of your business.

I go deeper on brand values in my guide “Brand Values – Stand For Something”

They shape everything you do, from the products you create to the way you treat your customers.

Here’s why well-defined and clearly communicated brand values are so important for market leadership:

  • Your Values Are Your ‘Tribe Magnet.’ In a world where everyone’s yelling “look at me,” your brand’s values are the quiet, confident lighthouse cutting through the noise and darkness. They’re what pull in your people—the ones who get you, vibe with your vision, and back your mission as if it’s their own. Your values build a movement, not just a customer base. Think of Nike-they don’t sell shoes… they sell unstoppable inspiration. And in return, their stand for innovation fires in the soul of not just the athletes but anyone who chases greatness. That is the power of values: they don’t just draw a crowd, they cultivate a tribe.
  • Your Values Are The Slingshot That Beats Goliath. Sure, the big boys have money, influence, and a head start—but they’re often soulless behemoths, running on autopilot. They often forget their values. Enter you. With a bedrock set of values, you become the brand that feels human, the one customers actually connect with. When you stand for something bigger than just the bottom line, you’re no longer competing—you’re creating your own lane. Take Tesla. They don’t sell cars… they sell a mission: sustainability, innovation, and a future worth driving into. That’s how you outshine the giants: by being that brand that stands for more than “business as usual.”
  • Your Values Are Your Built-In Business GPS. Tough calls? Stressful decisions? Not when your brand values are locked in. They’re like your personal North Star, guiding every decision you make right into alignment with the core of who you are. And here’s the best part: that rock-solid consistency doesn’t just make your life easier; it builds unshakeable trust with your audience. People can feel when a brand isn’t just chasing trends or profits but is genuinely walking the talk. It’s why strong brand clarity makes 90% of business decisions effortless. Stick to your values, and the rest practically handles itself. When your values lead, you never lose your way-or your audience.
  • Your Values Are The Glue That Holds Your Dream Team Together. When your whole crew, from the big boss to the newest intern, is vibing on the same values… magic happens. It’s like everyone’s playing the same song, in perfect harmony, building a culture driven by purpose, not just paychecks. This is the kind of alignment that not only fuels team morale but is also behind a seamless, consistent brand experience that your customers will feel and trust. Trust? That is the foundation of loyalty. If you want to make your company move in every direction as one unstoppable force, let your values set the rhythm. Internal alignment = external excellence. It’s that simple.
  • Your Values Are The Blueprint For Your Legacy. Anybody can make a quick buck, but building something that outlives you? That’s next level. Think Steve Jobs-his obsession with innovation didn’t just create products; it reshaped whole industries. Or Oprah-her relentless focus on empowerment made her more than a media mogul; it made her a movement. When you live your values day in, day out, you’re not just running a business-you’re carving your name into history. And in a world where people are more purpose-driven consumers than ever, the brand with soul will always win out over the one that’s just chasing sales. Legacy isn’t built on profit; it’s built on principle. Want to leave your mark? Lead with your values because they’re the only thing that truly lasts.

So, there you have it.

Dig deep, identify values you truly resonate with, and rank them in order of importance.

Then make them clear through your brand assets (we’ll get to that later), and your ‘One Person,’ will be drawn to them.

And remember, it takes courage and clarity to stand for something, but the rewards are immense: a loyal tribe, a distinct identity, consistent decision-making, a strong internal culture, and a legacy that inspires.

Values aren’t just words on a wall, they’re the driving force behind a truly successful and impactful brand.

Don’t underestimate your values’ power.

Embrace them, live them, and watch your brand rise above the noise.

You’re now ready to claim your leadership in your market.

Sounds good, right?

Who doesn’t want to claim a leading position in their market?

Well, good. That’s the ambition that fuels legendary brands!

And pulling this off isn’t about brute force, it’s about strategic alignment— a symphony of your niche, superpowers, and values working together to make you the irresistible choice!

Your brand’s perceived position in your market, is established only in regards to your competitors, (or alternatives solutions your One Person is already using to solve their problem.)

Every brand occupies a position in the market, including yours, and the goal is to be perceived as a leader, not a slacker.

“Positioning is finding the right parking space inside the consumer’s mind and going for it before someone else takes it.” – Laura Busche

So the step-by-step to claiming your market position:

1. Know your One Person deeply and empathetically.

2. Commit to your niche.

3. Clarify your superpowers & values.

Doing these well (along with refining your product-market fit) gives you the foundation for an amazing unique selling proposition (USP), plus a clearly ‘winning’ spot in your market.

Market leadership is not a title you’re given, it’s a position you claim.

Achieving a strong market position, or even becoming a market leader, ain’t about being the biggest or the loudest.

It’s more about being the most relevant and valuable to your “One Person.”

It’s about carving out a distinct space in the market where you are the undeniable champion.

It requires understanding your strengths, choosing your battles wisely, and consistently showing up as the best in your chosen niche, in a way that resonates with your One Person.

It takes focused effort, consistent action, and a deep understanding of your audience and your strengths.

But the rewards are immense – increased sales, passionate fans, and a brand that truly stands out in the crowded marketplace.

Chapter 4

Step 4: Find And Present Your Brand’s Big Idea(s)

A “big idea”, sometimes called a “big marketing idea” is the foundation behind a successful marketing campaign.

It’s the main theme or the bold message that captures attention, sparks curiosity, and shifts customer perceptions.

It ain’t just a clever tagline or a flashy visual… it’s a key shift in perspective that resonates with your ‘One Person’ and moves them to action.

Think of a ‘big idea’ like the hook in a catchy song.

c

Big Ideas Help With…

  • Breaking Through The Noise— In a world saturated with marketing messages, it’s easy for brands to get lost in the clutter. A ‘big idea’ acts as a pattern interrupt, a bold statement that cuts through the noise and grabs attention, forcing people to take notice. It’s like a flash of lightning in a dark sky – it demands attention.
  • Memorable First Impressions— A ‘big idea’ isn’t just about getting noticed; it’s about being remembered. A truly compelling ‘big idea’ creates a lasting impression, associating your brand with a powerful concept or emotion. Think of Dove’s ‘Real Beauty’ campaign, which challenged conventional beauty standards and created a lasting impact on customer perceptions of the brand.
  • Shifting Beliefs And Attitudes— The most powerful ‘big ideas’ go beyond mere product benefits and tap into deeper human needs and desires. They challenge assumptions, inspire new ways of thinking, and ultimately, shift customer beliefs and attitudes about your brand and the category it operates in.
  • Building Brand Loyalty— By consistently delivering on the promise of your ‘big idea’, you cultivate trust and loyalty among your ‘One Person’. They come to see you as more than just a provider of products or services; they see you as a brand that aligns with their values, understands their needs, and consistently delivers on its promises.

A “Big Marketing Idea” needs to be one bold, understandable, and specific promise. Also it’s best if it’s timely and evokes a specific emotion, leading to a unique conclusion.

These components make a message stronger and more appealing to an audience.

Leaving them out weakens the overall communication and dilutes the message.

“Unless your advertising contains a big idea, it will pass like a ship in the night.” – David Ogilvy

Big Ideas are essential because they help businesses stand out from competitors.

They cut through the market chaos and marketing noise and grab the attention of potential customers who may otherwise be overwhelmed with messaging.

Big Idea Examples Massively Outperform

  • ‘The 4-Hour Work Week’ (a Big Idea) is more compelling than ‘How To Outsource’ (a bland idea).
  • Dove’s ‘Real Beauty’ (a Big Idea) is more impactful than ‘P&G Soap’ (a standard concept).
  • Blendtec’s ‘Will It Blend?’ (a Big Idea) is more engaging than ‘Braun Blender’ (a generic product name).

In each case, one perspective was more remarkable and inspiring than its counterpart, making it more successful.

Domino’s Pizza’s ‘Delivery in 30 minutes or it’s free’ is another great example of a Big Idea in action. It’s clear, bold, and creates a sense of urgency, leading to increased sales.

In contrast, Pizza Hut’s ‘Make it great’ is vague and lacks the same impact.

Essentially, a Big Idea is the most important perspective you want to communicate to potential customers. It should be something that resonates with them and makes them want to learn more about your brand and offerings.

If you really want a masterclass in finding big ideas, Todd Brown’s PDF “How To Find Your Big Marketing Idea” is one of the best resources available though it’s a bit tricky to hunt down now, so you may have to… be creative.

Because of that, I’ve written my own brief, concise version, which you can get here: “Finding Your Big Idea”

Big Idea Quick Tips

  • Deep Dive into Your ‘One Person’— As always, know your ‘One Person’ like you know your bff. Unearthing ‘big ideas’ starts with a deep understanding of your ideal customer’s needs, desires, fears, aspirations, and the language they use. This intimate knowledge allows you to create campaigns that resonate deeply and authentically.
  • Explore Related Fields— Sometimes, the most innovative ideas come from looking beyond your immediate industry. So explore seemingly unrelated fields, drawing inspiration from art, music, technology, history, or even nature. It’s counterintuitive, but this cross-pollination of ideas can spark unexpected connections and lead to truly unique ‘big ideas.’
  • Embrace Limitations— Creativity thrives within constraints. Instead of seeing limitations as obstacles, view them as opportunities to think differently and find innovative solutions. A tight budget, a specific target audience, or a challenging product can all become catalysts for groundbreaking ‘big ideas.’
  • Experiment And Iterate— Don’t be afraid to test different approaches and refine your ideas along the way. Offer prototypes to your One Person, gather feedback from them, and constantly iterate to strengthen your ‘big idea’. This process of experimentation and refinement ensures that your campaign is truly compelling and impactful.

Finding a truly great ‘big idea’ is a process of discovery, not invention.

It requires deep thinking, creative exploration, and a willingness to challenge conventional wisdom. That’s why big ideas aren’t everywhere you look.

But the rewards are well worth the effort: a campaign that not only sells products or services but also transforms perceptions, builds loyalty, and creates a lasting impact on your brand’s reputation.

Now that’s big.

And once you have your big idea, you can serve it up to the world best by applying step five.

Chapter 5

Step 5: Establish Your Content Silos & Channels

With your market position locked down and you armed with a big idea for a campaign, you’re nearly ready to start rolling out your brand assets.

But what content and brand assets are best for you to be publishing?

And with the hundreds of outlets, mediums, and channels to choose from… where should you make your offers and publish your content?

Answering these questions is what this step is all about, and as usual, it all ties back to your One Person.

Choosing Your Content Silos

Content silos are distinct categories (or themes) of content that align with your brand’s niche and the interests of your ‘One Person’.

Content silos are basically groups of related content. Think broad themes or categories. 

For example, my current content silos are Branding, Money, Business, Mental Health, Law Of Attraction.

Could I do a better job of making those obvious? Sure.

But any visitor to my site or socials will quickly discern that I’m all about these 5 silos.

Even variety streamers such as Asmongold have fairly clear content silos that they adhere to.  

Much like grain silos store and organize different types of grain, content silos help you categorize and deliver consistently valuable content to your audience.

This approach doesn’t just make your content more digestible, it also reinforces your brand’s expertise and authority in those specific areas.

When people show up to any of your channels, in an instant they can tell you’re an expert at something, or even a few things, because your content silos are broadcasting that very fact.

Picture a well-organized library.

You wouldn’t just throw all the books on random shelves, right?

You’d categorize them by genre, author, or subject to make it easy for people to find what they’re looking for. And different sections of the library would be clearly dedicated and focused on a certain topic or theme.

“Getting organized is a sign of self-respect.” – Gabrielle Bernstein

Content silos do the same thing for your brand’s content, making it easy for your ‘One Person’ to find the information they need and crave, and committing to them is a great way to avoid scatterbranding.

Let’s look at how to choose the right content silos for your brand:

  • Start with Your ‘One Person.’ I’m like a broken record on this, but you must understand and deeply empathize with your ideal customer. Not just say you do so, but provably do so. What are their biggest challenges? What are their passions? What information are they actively seeking? What content categories occupy most of their internet browser history or Amazon buying habits? Your content silos should directly address those needs and interests.
  • Align with Your Niche. Your content silos should naturally flow from your chosen niche. What specific areas of expertise do you want to be known for? What topics can you consistently deliver valuable insights on? Choosing silos that align with your niche expertise strengthens your positioning in the market.
  • Consider Your Superpowers. I encourage you to leverage your brand’s unique strengths. What are you exceptionally good at? What sets you apart from the competition? Create content silos that showcase your superpowers, establishing you as the go-to expert in those areas.

Does your One Person need to see a content silo of demos? A silo of case studies?

Do they need a silo dedicated to a social cause? A particular topic? A certain stance?

Do they need silos that show off your personality and social life, to help people connect and relate to you?

Whatever you do, don’t be like Miriam.

Miriam’s desk was a war zone of sticky notes, old coffee cups, and half-formed ideas.

“How’s the content publishing going?” Hannah’s voice cut through the chaos as she leaned against the doorframe.

“I’ve got tons of ideas,” Miriam snapped, tossing her pen aside. “And I’ve published a lot already, look!”

Hannah glanced at Miriam’s haphazard mess of content, then smirked. “What are your silos?”

“My what now?”

Hannah grabbed a marker and scrawled “Miriam’s One Person” on the whiteboard. Then asked “What does she care about? Tutorials? Industry insights? Snarky takes on trendy trends?”

Miriam froze. Her chest tightened. She’d been too excited over her own content, too impulsive to publish, that she failed to create a good content experience for her One Person.

“Pick your lanes,” Hannah said, erasing the board dramatically. “No one’s scrolling through this landfill of content ideas for treasure.”

By midnight, Miriam’s desk was clear—three silos outlined on a crisp notebook page.

Tutorials. Trends. Troubleshooting. Her campaign felt sharper already.

The next morning, Hannah glanced at the notebook and nodded. “Now, you’re a beautiful library. Not a cluttered content junkyard.“

If you’re having trouble deciding on your brand’s content silos, at least choose a few just to get the ball rolling, you can always pivot later if you must.

Why is this so helpful?

Because clear content silos resonate with customers and enhance brand perception.

Consistently delivering high-quality content in categories that are obvious to customers sets you up as a reliable source of information in those areas.

This expertise builds trust and credibility with your ‘One Person’, positioning you as a thought leader and go-to resource in their mind.

So…

Turn your brand into a beacon in your niche with content silos.

Let’s be real: random content gets random results. But clearly defined content silos? Those are like setting out bait for exactly the right fish.

When you focus on topics that sync perfectly with your niche and your dream audience—your ‘One Person’—you naturally pull in people who are not just interested but engaged. That’s the magic of alignment, baby.

Make Your Content Work Harder (and Smarter)

Think of content silos as a VIP map for your audience. Whether they stumble across your website, scroll through your socials, or open your email, your silos make sure they find exactly what they need without breaking a sweat.

Easy, no-think navigation gets more clicks, more time spent with your brand, and of course, more trust. (Plus, a boosted online presence doesn’t hurt either.)

This matters because content silos aren’t just about looking neat and organized… they’re a results-based power move.

Choosing good content silos gives your brand a structure to deliver valuable content that triggers positive feelings in your One Person.

They help you build authority, trust, and a brand (reputation) that makes your competitors jealous.

Committing to your content silos creates irresistible structure for attracting the right people, skyrocketing discoverability, and establishing your brand as the go-to authority.

Define yours, then get your message out where it counts.

So, what are *your* content silos?

Nail them down, and you’ll not only attract your tribe—you’ll know exactly which channels to dominate with your message.

Let’s make that happen.

Finding The Right Channels For Your Brand

“Be everywhere.”

That’s what so many gurus tell you, right?

Well it’s usually terrible advice.

“Be everywhere” is great advice for a business with already-solid brand foundations, plenty of momentum, a vibrant content calendar, and success on a single channel already.

If you’ve got all those things, then yes, absolutely expand your channels and “be everywhere.”

But if you don’t have those key ingredients in place, you’re much better off focusing on a single channel and becoming a splash there first.

I know, I know, everyone’s telling you to be on every platform – Instagram, TikTok, Facebook, YouTube, Twitter, LinkedIn – the list goes on and on!

But let me tell you, trying to be on every platform at once is like trying to juggle a dozen flaming chainsaws – it’s a recipe for disaster!

You’ll end up exhausted, overwhelmed, and with a bunch of half-baked content that doesn’t truly connect with anyone, plus a bunch of half-warm connections that aren’t heated up enough to buy or buzz about you.

Focusing on just one channel can feel counterintuitive in today’s multi-platform world, but like the rest of this guide, it’s the right thing to do for most readers.

“It is those who concentrate on but one thing at a time who advance in this world.” -Og Mandino

Here’s why I’m so big on focusing on a single main channel, particularly when building a brand reputation:

  • Energy and focus. Look, you’re just one person (or maybe a small team). You have limited energy, time, and resources. Spreading yourself too thin across multiple platforms means you can’t give any one channel the attention it deserves. And you frickin’ know, deep down, that your One Person’s main channel deserves loads of attention. Anyway, you end up creating mediocre content, and mediocre touchpoints with your audience, while feeling constantly burnt out at the lack of results. Instead, I suggest focusing your energy on one main channel, so you can master it, creating truly exceptional content, build a strong and engaged community, and establish yourself as a leader in that space.
  • Building a loyal following. True brand loyalty comes from consistent, meaningful interactions. Read that again: consistent, meaningful interactions. If you’re hopping from platform to platform, is that giving your prospects consistent, meaningful interactions? Hell no. Bouncing around from channel to channel makes it hard to build those deep connections with your ‘One Person’. They might catch a glimpse of you here and there, but they’ll never truly get to know you or your brand. Focusing on one channel allows you to create a consistent experience, build trust and familiarity, and cultivate a loyal following of people who genuinely resonate with your brand. So… focus up, yo.
  • Mastering the nuances. You may not realize it, but each platform or channel you consider using has its own unique language, culture, and audience. Reddit’s language, culture, and audience is different from Instagrams. And what’s more, the r/NoStupidQuestions subreddit has a furthermore unique language, culture, and audience to the r/Spirituality subreddit. So… You can’t just copy and paste the same content across all platforms and expect it to perform well. Mastering the nuances of a platform requires deep understanding and consistent practice. Yes, practice. And practicing two different channels or two different platforms is like trying to learn two different musical instruments at once. A bad idea for most, and every hour you spend practicing one is time you could’ve spent mastering the other. By focusing on one channel, you can truly understand its intricacies, tailor your content to its specific audience, and maximize your impact.

And like most of this advice, it doesn’t mean you can’t dabble occasionally in other channels, it just means you, Your One Person, and your team all know where to find you, where you’ll be spending most of your time, and what level of commitment you’ve made to making in a splash in a certain channel.

And aren’t those great things to have clear, upfront?

Lisa’s story will illustrate:

Lisa slammed her laptop shut, the ‘Post Failed’ error flashing in her mind like a neon scarlet letter.

“Six platforms in one day, huh?” Jake leaned on the counter, arms crossed, unimpressed.

Her voice snapped. “You said I needed more reach.”

“And you reached for everything at once. How’d that work out?”

She sighed, pointing to the cold cup of coffee and a barely touched to-do list. “It’s like yelling in six languages… that no one speaks.”

Jake shrugged, tossed her phone on the table. “Or like spinning oiled saucers. Bet your audience doesn’t even know where to find you anymore.”

The silence stretched as the weight of his words settled in her chest.

The next morning, Lisa deleted five apps. Instagram stayed. She posted a heartfelt reel, raw but magnetic, about her journey to “simplify.” The comments rolled in fast: “Finally, YOU.”

She leaned back, her breath steady for the first time in months. The oil was gone, and she had one saucer, and one chance to serve up something meaningful.

Now even if you do get why it’s so important to commit to a single channel, you’ll still need to know how to choose the right channel for your brand.

(Hint, the decision is practically made for you, as usual, by your ‘One Person.’)

  • Chill Where Your ‘One Person’ Chills: It’s not rocket science—where does your ideal customer (your ‘One Person’) hang out online? What platforms do they hit up to scroll, connect, or shop for cool new stuff? Are they TikTok junkies, LinkedIn pros, or Instagram vibe-chasers? Find out. Run a quick poll, stalk your website traffic, or just ask them straight up.
  • Sync With Your Content Groove: Now, think about your style. Are you all about short, punchy TikTok vids or deep-dive blog posts? Maybe your thing is killer visuals or raw, unfiltered live streams? Whatever your content mojo is, match it with the platform where your ‘One Person’ loves to consume it. Make it easy for them to say, ‘Wow, this was made for me.’
  • Play to Your Strengths: Every platform’s got its own vibe. Some are perfect for building tight-knit communities (looking at you, Facebook Groups), others are traffic-driving machines (hello, Pinterest), and some scream, ‘Look how legit I am!’ (cue LinkedIn). Pick the one that aligns with your superpowers and makes your brand shine while connecting with your ‘One Person’ like a boss.

Choosing the right platform isn’t a chore—it’s like picking the perfect tool for the job. Get it right, and you’re unstoppable.

You wouldn’t use a hammer to screw in a nail, would you?

Focus on the platform that best aligns with your brand, your content, and the needs of your ‘One Person.’

Master that platform, build a strong community, and watch your reputation soar! (Learn more about platforms in Cynthia Johnson’s book Platform.)

And when you’re pushing out content to whatever channel you’ve chosen, whether it be online or offline…

Ensure your content uses your ‘brand voice’ well.

Imagine your brand is a person.

What kind of personality does that person have?

Would it be friendly, professional, quirky, or adventurous? Defining your brand personality helps you create a consistent and relatable image.

Your favorite megabrands and heroes absolutely have personalities, and that’s why their fans connect with them so well.

GoPro has the personality of daring adventurers.

Playboy has the personality of a sensuality connoisseur. (Whereas Maxim has the personality of a horny frat guy.)

Apple has the personality of a friendly, but slightly snobby artist.

Or at least those are in the ballpark assessments.

Either way, your brand voice and tone express much of your brand’s personality – they’re a big part of what makes your brand unique and relatable.

And your brand’s voice should a) resonate with your One Person and b) be authentic to you.

It’s all about finding the sweet spot where your ‘One Person’ feels heard, understood, and excited to engage with you.

Think of it like talking to a friend.

You wouldn’t use the same language or tone with your grandma as you would with your mates, right?

You’d have practically zero issues adjusting your tone for a specific crowd, person, or interaction, and you’d do so proudly.

Similarly, your brand voice will likely require some intentional polish in order to resonate with your target audience (One Person) and make them feel like you’re speaking their language.

Once you nail it though, you can bring that voice to every offering your brand makes, and more and more people will resonate with your strong, authentic voice.

To make it more tangible…

Let’s break down how to craft a compelling brand voice:

  • Think about your One Person: Who are they? What are their favorite topics? What kind of language do they use? What tone resonates with them? What metaphors ‘click’ with them? What cultural icons do they look to? What media personalities do they name drop? Is your brand voice falling nicely into these buckets?
  • Consider your brand values: What do you stand for? What are the core principles that guide your business? How do you like to speak? Do you express yourself in ways your One Person enjoys, or in ways that repel them? Your voice should reflect your values and make your brand feel authentic, while overlapping nicely with your One Person’s sensibilities.
  • Choose a few keywords: Pick 3-5 words that describe your ideal brand voice. Are you playful or serious? Formal or informal? Bold or subtle? These keywords will act as your guiding compass.

That should get you started.

If GoPro wanted their audience to sign up for an event, they might say:

“Sign-up now to get your biggest thrill of the summer.”

If Playboy wanted their audience to sign up for an event, they might say:

“The bunnies are waiting to serve you bubbly, so join now.”

If Maxim wanted their audience to sign up for an event, they might say:

“Booze, booty, and beaches, sign-up now if you aren’t a beta c***.”

If Apple wanted their audience to sign up for an event, they might say:

“Designed for artists. Design by innovators. Join the event of the summer, today.”

Same message, drastically different voices.

These big companies understand the importance of brand voice and invest time into getting theirs right.

And here’s an example of a small business who “got it” too:

Lyra stared at the screen, her fingers hovering over the keyboard. Her boutique candle brand, Whispered Glow, promised serenity and mindfulness, but the marketing consultant’s draft in front of her screamed bold, brash, and out of place.“Light up your night! Sizzle your senses!”

She rubbed her temples. “This feels…off,” she muttered.

“Off?” The consultant leaned back in his chair. “It’s what sells. Nobody wants quiet these days. You need punchy. Sexy.”

Lyra glanced at her brand book, the three keywords staring back at her: Calm, Intentional, Reassuring. Her customers had written reviews about finding solace in her candles during their hardest days. That wasn’t something she could betray.

“No,” she said, voice firmer this time. “My brand isn’t about shouting to be heard. It’s about speaking softly and still being noticed.”

The consultant shrugged, unimpressed. “Your call.”

Lyra deleted the draft and began typing. The new copy read like a gentle lullaby, inviting the reader into stillness. As she clicked publish, a small notification pinged. A returning customer had just ordered ten candles. Lyra smiled. Whispered Glow was heard.

Whether we’re talking about big companies or small, successful ones made sure their brand’s voice shone through in their writing, their imagery, their videos, and more.

Will you do the same?

And once you’ve got a clear idea of your brand voice, it’s now…

Time To Tell Your Brand’s Story

There are all kinds of stories you can tell, short ones, long ones, visual ones, audio ones. And all of them can help your brand grow.

To start though, we’re going to focus on your brand’s “origin story!”

This is the foundation myth, the spark that ignites your brand’s narrative and sets you apart!

And weaving in your ‘why’? That is pure rocket fuel that connects your audience to your deepest purpose and makes them believe!

Here’s a quick take on it, based off of Donald Miller’s StoryBrand concepts.

If you’ve ever found yourself staring at a blank page, wondering how to tell the world about your brand, you’re not alone.

Crafting a brand story can feel like a daunting task— like trying to summarize your entire existence into a few compelling paragraphs.

But here’s the good news… your brand story is already inside you.

It’s written in the late nights, the bold dreams, and the struggles you’ve faced. It just needs a little excavation and structure.

First, Unearth Your Genesis (The Spark That Lit Your Flame)

Every brand has an origin story.

Yours might not involve capes or radioactive spiders, but believe me, it’s just as powerful.

Why?

Because it’s real. It’s uniquely yours.

So let’s start at the beginning… Why did you create your brand?

  • Was it frustration with an industry’s status quo?
  • A personal experience that lit a fire in you?
  • A glaring gap in the market that no one else seemed to notice?

Think back to those early days.

For me, it was the collision of my personal struggles—being homeless, battling the lack mindset traps that keep entrepreneurs stuck, and my innate obsession with clarity and aesthetics.

That combination made me want to help people cut through the noise and build brands that truly resonate.

Take a moment to dig deep.

What’s your ‘why?’

(Don’t worry, this isn’t just an exercise in nostalgia.)

Your why is the soul of your brand. It’s what gives your business meaning beyond profits. And spoiler alert, it’s the secret ingredient that will captivate your audience.

The email sat open, cursor blinking: “We can’t afford to hire you right now.” Jenna closed her laptop, her chest heavy with dread.

Her design studio had been her dream, but the clients kept falling off. She wandered into her son’s room, where his crayon drawings covered the walls. “Why do you love art?” she asked him.

“Because it makes me feel like I’m flying,” he said without looking up.

That night, Jenna rewrote her pitch: “We don’t just deliver designs, we help your ideas take flight.”

Six weeks later, she stood in a packed gallery, her team’s logo glowing above. The client who claimed they couldn’t “afford her” now called Jenna their secret weapon.

Her why? Teaching others to soar.

Hopefully it’s clear that your ‘why’ isn’t just a sentence you slap on your website.

It’s the thread that runs through your entire narrative. It’s what gives your brand purpose and your audience a reason to care.

Take a cue from one of the branding gods, Nike, whose ‘why’ is about empowering athletes to push their limits, or from Starbucks, which creates an atmospheric ‘third place’ for community and connection.

These whys aren’t just taglines… they’re embedded in everything these companies do.

So, what’s your ‘why?’

Maybe it’s to help overwhelmed moms find peace in chaos, to show aspiring artists that their dreams are valid, or to revolutionize an industry that desperately needs a wake-up call.

Whatever it is, weave it into your story. Use phrases like, “We believe…” or “Our mission is…” to make it crystal clear.

Next…

Make a Compelling Narrative, And Make It About Them (Yes, Them!)

Now that you’ve uncovered the raw material of your story, it’s time to shape it.

The key? Flipping the script.

Your story isn’t actually about you— it’s about your customer (and their eventual interaction with you).

  • Your customer is King Arthur, your brand is Merlin.
  • Your customer is Beyonce, your Destiny’s Child.
  • Your customer is the hero, you’re the side-kick, mentor, or bestie.

Your customer’s got a problem (their ‘villain’), and your brand?

Well, you’re the guide—the Yoda, the Haymitch, the Gandalf. Your job is to offer them a plan, inspire them with a call to action, and help them achieve the resolution they crave.

Let’s break it down:

  • Hero: Your customer. Who are they, and what do they want?
  • Problem: What’s standing in their way?
  • Guide / Helper: That’s you! How can you help them?
  • Plan: What’s the clear, actionable path you’re offering?
  • Call to Action: What do they need to do next?
  • Resolution: How will their life improve after working with you?

Infuse your story with emotion.

Facts and figures might get a polite nod, but emotions? Those hit people in the gut.

Share the vulnerable moments, the relatable anecdotes, the vivid images.

Remember, people don’t just buy products or services; they buy feelings, transformations, and better versions of themselves.

Storytelling doesn’t have to be complicated, scan your memory for stories that stand out and stay with you, and I bet you’ll find they’re usually quite simple.

  • ‘Goldilocks And The Three Bears’
  • ‘Return Of The Prodigal Son’
  • ‘Nine Eleven’

Whether we’re talking about a children’s fable, a biblical parable, or a real-life tragedy… these tales are clear, simple, and moving.

The same goes to some of the most compelling stories from your life. When you come home from work and tell a sibling about an ex breaking up with you, or tell a spouse about a co-worker coming through in a pinch… the tales are simple.

They’re so simple that practically anyone could’ve come up with them and passed them on to others.

Once you’ve got it fleshed out, your brand story will likely be much the same.

If you want more about the power of business storytelling, I go pretty deep on it in my post “Storytelling: The Most Persuasive Influence Hack (8 Stories I Slept On)”

Share Your Brand Story With Authenticity And Consistency

Congratulations—you’ve come up with a brand story! Now it’s time to share it with the world.

But don’t just copy-paste the same text everywhere. Your story should flex and adapt depending on the platform, channel, and context.

On social media? You’ll want to keep your brand story short and punchy. Think micro-stories that pack an emotional punch.

On your website? Go deeper. Create an “About” page that feels like a conversation with an old friend. Experiment with video, audio, or even live storytelling to bring your narrative to life.

AI like ChatGPT, Claude, or Gemini can help a lot with remixing your story into different forms if you’re a decent prompt-engineer, but people have been telling stories in all sorts of forms since caveman times, so it’s not essential.

Whatever you do, be authentic.

Your story isn’t a marketing gimmick, it’s a reflection of who you are, and it should feel genuine at every touchpoint.

And consistency and repetition are key.

Share it often enough that it becomes a natural extension of your brand identity—something people immediately associate with you.

Yes, you might get bored of your own story, but you must remember your audience isn’t. They have busy lives, and they aren’t present every time you tell your story.

In their entire lifetimes, even if you’re spamming your tale, they’re unlikely to hear it more then 5 times in as many decades.

Most founders sleep on their story.

They downplay it, or take it for granted.

They tell their story far too little.

But the thing is, your prospects are story-hungry. Your story is brand fuel.

So it’s much better to go overboard with it, repeat it, and overshare.

Then you can pull back later if you must.

I’d rather you do that than not get enough use out of your brand story, and so would your prospects.

If you’d like a jumpstart to your storytelling skills and you’ve already read my guide, then checkout these books:

Putting Stories To Work by Shawn Callahan

Your Story Is Yet Another Superpower, Waiting For You

(Note: Somehow YouTube decided I need to see this obscure biz storytelling video, and it was pretty good, so I figured I’d share it with you. Update: This one called “Storytelling On Steroids” from the founder of Cult is even better.)

Anyway, your brand’s origin isn’t just a piece of trivia… it’s a powerful tool.

Told well, it builds trust, creates emotional connections, and fuels your journey to success.

So, take the time to unearth your origin story, shape it with intention, and share it with purpose.

The world needs your story—and it’s time to tell it like only you can.

P.S. Your brand story doesn’t need to be perfect. It just needs to be yours. Start with the raw, messy truth, and trust that authenticity will do the heavy lifting.

Chapter 6

Step 6: Express Your Brand Consistently: Look & Feel

Let me start by saying: if you’ve nailed your brand foundations so far —your One Person, niche, USP, voice, story, etc.— you’re amazing!

That was the ‘hard’ part.

And those things are worth millions, billions, even trillions.

But here’s the kicker: none of it matters if it’s not expressed consistently in your brand assets and brand expressions.

A strong brand isn’t just built and forgotten.

It’s reinforced, day after day, touchpoint after touchpoint.

Imagine your brand as a symphony, and every instrument —your website, social media, products, partnerships— must play in harmony.

One off-key note, and the magic starts to fizzle.

So, how do you ensure every asset sings the same tune?

A. Internal Communication and Culture

Consistency starts from within.

Your team, whether it’s just you or a small army, are your brand’s ambassadors.

If you/they don’t live and breathe your values, how can your customers feel them?

Educating your team is a key step. Regular sessions to align everyone with your brand’s mission and tone make all the difference.

Bring your values into daily interactions by using real examples, celebrating wins, and spotlighting behaviors that echo your brand spirit.

Reinforce the brand DNA. Create internal newsletters, Slack channels, or even posters that highlight your core values and celebrate moments where the team shines.

These little rituals create an internal culture that radiates your brand outward.

You can even reward alignment.

Incentivize employees who champion the brand spirit. A simple “thank you” or spotlight can go a long way.

B. Customer Experience—From Click to Doorstep

Every touchpoint a customer has with your brand should reflect your values. Think of it as choreographing a dance: every step matters.

Start by mapping out the customer’s journey, from the first ad or meme they see, to the package they open or subscription they buy.

Are there any moments that feel disconnected or off-brand?

Address them with thoughtful tweaks.

Maybe it’s a handwritten thank-you note or a quirky customer support interaction that matches your tone.

These aren’t just actions— they’re experiences that say, “Yo, this is us.”

C. Marketing and Content Creation

Content is where your brand voice gets to shout from the rooftops.

It’s your megaphone, amplifying your “why” and creating lasting impressions.

If your tone is playful, empathetic, or authoritative, let it resonate consistently through everything you write, post, or share.

Visuals matter just as much, too.

A consistent color palette, typography, and imagery become signposts that shout your identity even without words.

Great books on creating content that matters are:

But hopefully by this point you’re so clear on your One Person, your niche, your market position, brand values, and brand voice, that content ideas are fairly obvious.

If not, giving a profile or buyer persona of your One Person to an AI, and then asking it to generate some content ideas or compelling topics regarding your niche offering, is a great way to jumpstart.

D. Infuse Your Products and Services

Your products and services are the ultimate test of your brand’s authenticity.

They’re where promises meet delivery.

Take a page from Apple’s book…

Their sleek design isn’t just aesthetics, it’s an expression of their core— artistry and innovation.

Ask yourself, “Do my offerings reflect my values? Do they genuinely solve for my audience?”

When your audience interacts with your products, they should feel your brand come to life.

And of course, your product isn’t just something to sell… it’s a solution for your ideal customer’s problems.

Make sure it lives up to their expectations— and to your brand’s (implied or explicit) promises.

E. Choose Aligned Partnerships

Partnerships are like the “friends” your brand “keeps.”

It’s the “circles” your brand runs in and the “tribes” your brand is part of.

So choose wisely.

Collaborate with entities that echo your values and speak to your audience.

The right partnership isn’t just mutually beneficial… it’s a statement of alignment.

Remember Red Bull and extreme sports? That’s not just a partnership— it’s a power move that reinforces their image of energy and adventure.

Who you associate with can either strengthen or dilute your brand. Be picky.

  • Vet potential partners. Do they share your values? Would their audience resonate with your story?
  • Create collaborative magic. When you find the right fit, create something that reinforces both brands. Think GoPro’s partnerships with extreme sports athletes.

Of course many founders shoot themselves in the foot by being too cowardly to associate with the people that are likely to help them most, so that’s a pitfall to avoid.

If you’re making partnership decisions primarily due to outcomes you fear, rather than wins you’re likely to gain, your brand has already lost.

F. Embrace Consistency As Well As Adaptation

Consistency doesn’t mean boring rigidity.

And if you want people to learn how valuable your brand and offerings are, please remember…

“Repetition is the mother of learning.”

And what is repetition? Just another word for consistency.

Consistency is all about being unmistakably you, even as you evolve.

The market shifts, and your audience’s needs change.

Big deal, regularly audit your brand and ensure you’re delivering consistently on your brand foundations.

Is your messaging still resonating?

Are your visuals fresh but aligned?

And if you’re not sure…

Ask your audience for feedback, they’re your best mirror.

Evolve, but with intention.

Experiment with expressions of your core, not deviations from it.

Brand Expression (Make Every Interaction Count)

When you or your company expresses anything, whether it’s copy, imagery, audio, video, or anything else that people may perceive and interact with…

…you are affecting your brand.

And those brand assets, expressions, and interactions all do something.

With each, you’re affecting your brand either positively, or negatively, because neutral doesn’t exist as far as brands are concerned.

So, when you show up with a unified message, look, and feel —time and again— you’re not just building recognition… You’re building trust, loyalty, and love.

And in the chaotic world of business, that’s priceless.

So, go forth and weave your brand into every fiber of your operations.

Make it unmistakable, irresistible, and unforgettable.

After all, your brand’s symphony is yours to conduct.

Make it a masterpiece.

—

One more thing. While we’re talking about brand expressions, it’d be wise to cover brand aesthetics and visual storytelling.

The Art of Visual Brand Storytelling (Identity At A Glance)

You’re doing so great.

You’ve got a handle on the brand groundwork.

You’ve figured out your “One Person,” clarified your niche, and solidified your brand position.

That’s no small feat.

It’s the skyscraper blueprint, the DNA of your brand.

But now comes the thrilling part… giving it all a face, a style, and a vibe that people can see and instantly feel.

This is the flashy stuff most founders jump right into (without laying any brand foundations), and it’s pretty fun.

It’s also where visual storytelling comes in, and straight up, it’s pure magic when done right.

People always judge a book by its cover…

…even when they claim otherwise.

And it’s fine. We can’t help it. We think in images, we’re visual creations. (Even blind people ‘see’ things in their mind and dream in imagery.)

The point is, visuals are high leverage for any brand.

And your visual identity is the first ‘hello’ your brand says to the world.

It’s how people know you’re you before they even hear a word.

Logos, colors, fonts, imagery— these are the brushstrokes of your brand’s portrait, and each one has the power to evoke a story, a vibe, and a connection.

Let’s unpack how you can master the art of visual storytelling and give your brand the presence it deserves.

Logos That Speak Volumes

Think of your logo as the flag you plant in the world, your brand’s signature in visual form.

But don’t get it twisted, a logo isn’t just a fancy doodle.

It’s the anchor that holds your brand steady, a symbol people can see once and remember forever, and it should be made with intention.

People love to cite Nike’s logo story to prove that any random can create a compelling logo, but all it shows is that Nike’s secretary did intuitively what the rest of us must do intentionally.

The Nike swoosh doesn’t need words because it screams movement, speed, and athleticism all on its own, and it does that by embodying Nike’s brand foundations simply and effectively.

The true power isn’t really in the logo though, it’s in the decades of brand consistency behind the logo, which is what any business should be focused on if they want to succeed.

When creating yours, keep it simple yet meaningful.

Ask yourself: “Does this reflect my brand’s personality? Will it look just as good on a billboard as it does on a tiny app icon? And most importantly, will it stick in someone’s mind like a catchy tune?”

If you want a hand, not gonna lie, my animated “How To Make An Empire-Level Logo” video is fantastic.

The Power of Color

Colors aren’t just hues…

They’re emotions, moods, and signals.

If you’ve ever studied color psychology, or even just seen a variety of different colored cars on a lot, you know this is true.

McDonald’s red and yellow, for example, evoke excitement and energy, while Tiffany’s robin’s egg blue whispers elegance and exclusivity.

Your color palette is your brand’s visual language.

It’s another way you silently say, “This is who I am.”

Think about your One Person… what colors resonate with them? Are they drawn to calming blues or fiery oranges?

Play around, experiment, and settle on a palette that speaks to your audience and aligns with your brand’s core.

And here’s the golden rule: once you’ve found your colors, stick to them.

Remember what we said above, consistency builds recognition.

Imagery That Tells Your Story

Every photo, graphic, or video you put out into the world is a chapter in your brand’s story.

Whether it’s the carefully curated feed on your Instagram or the packaging on your products, the visuals you choose aren’t just decorative… they’re declarative.

Are you playful or professional?

Luxe or laid-back?

Every image should reinforce whatever your brand is.

Picture a high-end skincare brand using clean, minimalist shots of dewy skin.

Now imagine them posting a cluttered photo with bad lighting.

The disconnect is jarring, right?

That’s the power of imagery… or the power of getting it wrong.

Unsplash, Pexels, Pixabay and more are great places to start.

Typography Talks Too

Fonts are like the tone of your voice.

They can whisper sophistication, shout energy, or murmur warmth.

Serif fonts (think Times New Roman) feel classic and authoritative.

Sans-serif fonts (like Arial) are clean and modern.

Handwritten fonts? They bring a touch of personal charm.

Choose fonts that complement your overall aesthetic and vibe.

And remember, readability is non-negotiable.

No one wants to squint to read your message, no matter how fancy the typeface.

Video: The Crown Jewel of Visual Storytelling

If a picture is worth a thousand words, a video’s worth a million.

Video grabs attention, conveys emotion, and explains the unexplainable… all in a matter of seconds.

Use it to show off your products, share behind-the-scenes moments, or bring your brand’s personality to life.

And here’s the beauty of today’s digital world…

You don’t need a Spielberg-sized budget to create something impactful.

A well-lit, authentic moment shot on your phone can resonate just as much as a polished ad.

Be Bold, Be Experimental

And here’s the part where I tell you to break some rules.

Strategically, at least.

Visual storytelling isn’t about following a set-in-stone formula. It’s about experimenting, evolving, and finding the visuals that make your brand pop.

Test a new color combo.

Try an unexpected photo style.

Play with motion graphics.

Just make sure that underneath it all…

…your brand’s core remains steady and clear.

Final Thoughts On Visual Storytelling

Your visual storytelling is your brand’s first impression—and you know what they say about first impressions.

Marcus wiped sweat from his brow. For three weeks, he’d agonized over every detail of his coffee shop’s rebrand. The hand-painted sign matched the letterpress business cards. The custom mugs mirrored the menu’s typography.

Marcus ran his fingers over his trusty brand style guide. Every page sang the same note, meaning every pixel danced to the same rhythm.

“You’re obsessing,” his partner warned.

But when the doors opened, phones emerged. Instagram lit up. #AestheticCoffee trended locally. By month’s end, lines wrapped the block.

Marcus smiled, watching a customer photograph their perfectly aligned cup and saucer against the hand-painted wall.

The takeaway?

Your brand’s look and feel makes an impression. One you should care about.

First impressions done well? It’s not just recognition you’re building.

It’s trust. It’s loyalty. It’s a connection so strong people can’t help but come back for more.

So, go ahead—give your brand a look and feel that leaves people breathless.

Make them see you, feel you, and remember you.

Because in the end, your visuals aren’t just aesthetics.

They’re the bridge between your brand and the hearts of your audience.

So make it truly remarkable.

And how do you make sure all your visuals are flawlessly consistent for years to come?

With a brand style guide.

Crafting A Brand Style Guide (Your Blueprint for Visual Fidelity)

We’ve covered a lot of precious brand strategy so far…

But even the most brilliant brand strategy can unravel if your visuals and messaging are all over the place.

Don’t worry though…

A world-class brand style guide is your safety net.

Your brand style guide is your brand’s playbook, ensuring every piece of communication, from your website to your swag, feels unmistakably… you.

It’s the conductor of your brand orchestra.

Without it, your branding efforts risk sounding like a chaotic cacophony.

But with it?

You get pure, harmonious branding that turns heads and builds trust.

Sometimes the words “brand guide (or guidelines)” and “style guide (or guidelines)” are used interchangeably, but I believe a “brand guide” should include a style guide inside it, so to me, they’re pretty much the same.

Also, you can see many examples of brand guides at brandingstyleguides.com.

With that out of the way…

Let’s dive into how to create a style guide that doesn’t just work—it wows.

I. Why Your Style Guide Matters

Every brand needs a north star, and your style guide is just that. It’s the document that keeps your visuals, voice, and vibe on point.

That way, whether it’s a freelancer designing your business cards or a social media manager crafting your next viral post, they’re all playing from the same sheet of music.

The first page of your guide is usually a very brief intro: Who are you? What do you stand for? And who are you talking to?

For example:

“We’re a bold, boundary-pushing wellness brand for busy millennial moms who want to reclaim their time and energy. We value authenticity, simplicity, and empowerment.”

This sets the tone for all the pages to follow.

II. Visual Identity For Your Brand

A big part of your style guide will be visual design, and yes, that includes the ‘logo’ that everyone seems to equate with branding.

So that will often be the first section of your style guide.

Logo Usage

Your logo isn’t just a cute design…

it’s your signature.

It’s the visual shorthand for your brand.

On the logo page of your style guide consider including:

  • Primary Logo: Your main logo version, displayed in all its glory.
  • Variations: Think horizontal, vertical, or monochrome for flexibility.
  • Clear Space Guidelines: How much breathing room your logo needs to shine.
  • What Not to Do: Consider showing some examples of logo faux pas… stretched logos, clashing backgrounds, or ugly overlays.

For example, Nike’s swoosh doesn’t just pop up anywhere—it’s placed strategically, with plenty of whitespace for impact.

I’ve always found Twitter’s brand style guide to be a helpful reference or inspo.

Colour Palette

Colors don’t just decorate; they communicate. Outline:

  • Primary Colors: The core hues of your brand, complete with hex codes for digital and CMYK for print.
  • Secondary and Accent Colors: Use sparingly to add depth.
  • Emotional Resonance: Explain why you chose these colors. For instance, a bank might use blue for trust, while a beauty brand might lean into soft pastels for calm.
  • Codes: Provide official brand hex codes, RGB values, Pantone suggestions, etc.
Typography (Fonts)

Fonts carry personality.

Times New Roman whispers “trustworthy,” while Comic Sans screams “unprofessional.”

So in your style guide it’s helpful to define:

  • Primary Font: For headings. Usually bold, impactful, memorable.
  • Secondary Font: For body text. Usually clear, legible, complementary.
  • Font Pairing Rules: Show examples of how they work together.

If your brand is playful, a handwritten font paired with a clean sans-serif might nail the right vibe. If it’s corporate, a modern serif with a sleek sans-serif might work better.

Or perhaps your brand is a rebel, choosing fonts way outside the box.

III. Brand Voice (How You Sound)

We covered brand voice earlier, and it’s the heartbeat of your brand. So take time to define it clearly in your style guide. Do this for yourself, your team, and any third-parties you connect with.

  • Personality: Are you friendly, authoritative, witty, or formal?
  • Tone by Platform: Maybe your blog is conversational, but your emails are snappy and professional.
  • Examples: Compare good vs. bad brand language. For instance:
    • Do: “We’re here to simplify your life, one step at a time.”
    • Don’t: “We aim to streamline operational efficiencies.”

IV. Imagery & Visual Storytelling

We covered visual storytelling earlier as well, but your style guide will usually still include something about it to guide others.

Style And Composition

Your imagery should sing the same song as your logo and colors. So, your style guide may define your brand’s…

  • Preferred Style: Bright and airy? Dark and moody? Minimalist and clean?
  • Composition Guidelines: Use natural light, close-ups, or wide shots?
  • Subject Matter: People, products, or a mix?

A minimalist skincare brand might lean into flat lays and crisp, white backgrounds, while a fitness brand could focus on dynamic action shots.

Editing And Filters

Specify editing styles in your brand style guide to ensure your visuals feel cohesive. For instance you could…

  • Use light filters to enhance warmth.
  • Avoid heavy saturation that skews natural tones.

V. Brand Messaging, Tone, & Copy

Let’s talk brand voice guidelines—the cheat code to making your messaging consistent, compelling, and unmistakably you. If your brand voice were a rock band, this guide would be the setlist, lighting cues, and soundcheck all rolled into one. Here’s how to tune your voice to perfection:

1. Name, Tagline, And Elevator

It might surprise you how little I’ve talked about brad names. Especially since I made a eye-opening animated video called “WHY Your Business Name SUCKS (& How To FIX It!) – Story” on how to create an epic name.

The reason is that branding your business by a name isn’t that important.

Most people think their brand name gives ther brand a lot of power, but it actually the opposite way.

Your name is pretty inconsequential compared to your brand foundations and other brand assets.

You can have a hard to pronounce name like Xerox or a long, boring, wordy name like “Intelligent Business Machines” and still succeed as a megabrand.

Still, a classy, punchy name can help, and if it’s meaningful, it should be mentioned in your style guide.

Your brand name, tagline, and pitch are your show openers—the riffs your audience will hum long after the concert’s over.

Include every variation you’ll allow, from your full name to that slick abbreviation you love.

Oh, and don’t forget to sprinkle in any ™s or (C)s where needed. Protect your riffs, people!

2. Messaging, Tone, And Feeling

Every iconic act knows their vibe. What’s yours? Define how you want to show up in the marketplace—like “J-Ryze, The Brand Badass.” Then dig deeper: how do you want your audience to feel when they interact with your brand?

Supported? Challenged? Pumped up like they just nailed their PR at the gym? Whatever the vibe, spell it out for anyone reading your brand bible.

This emotional compass gives your writers a map to create that vibe shift you’re going for.

Tone is the attitude in your words, the mood lighting for your message. It’s not just what you say; it’s how you say it. Playful? Formal? Irreverent?

Give your writers guardrails to hit the sweet spot:

  • This, but never That:
    • Funny but never crass.
    • Sexy but never sleazy.
    • Expert but never condescending.

Guardrails keep the tone consistent while letting creativity play.

3. Syntax (Sentence Swagger)

Syntax is the choreography of your sentences—how the words flow.

On the internet stage, it’s as much about look as it is about content. Readers skim like they’re channel surfing, so keep it snappy:

  • Use subheadings to guide the eye.
  • Rock bullet points like this one.
  • Get strategic with white space.

Also, if you’ve got grammar pet peeves (Oxford comma, I’m looking at you), call them out here.

This is where you get picky and precise. Bonus: include how your brand handles sensitive subjects or embraces inclusive language—because clarity and respect? That’s the encore.

4. Brand Lexicon (Buzzwords)

Every band has its signature sound; your brand has its lexicon or lingo.

Collect your go-to words, phrases, and jargon here.

Highlight terms that are off-limits too—because nothing ruins the vibe like using the wrong word at the wrong time.

Your brand voice guide is more than a checklist—it’s your strategy to turn readers into superfans. Nail this, and your audience won’t just hear your message; they’ll feel it, encore after encore.

When done right, it’s like dropping a hit single every time you publish.

VI. Brand Applications: Bringing It All Together

Finally we get to brand asset cornerstones like your website, social media feeds, and marketing materials.

Website For Your Brand

Your site is your digital storefront. In your brand style guide consider including…

  • Examples of layouts: Homepage, product pages, blog posts.
  • Typography and color guidelines for web use.
Social Media For Your Brand

How to brand your business on social media isn’t much different from branding anywhere else. That said, each platform has quirks, so in your brand style guide consider including…

  • Image dimensions for Instagram, LinkedIn, etc.
  • Character count recommendations for captions or tweets.
Marketing Materials For Your Brand

Outline how your brand should appear on brochures, packaging, or even billboards. Highlight print specs, such as recommended paper types or finishes, for an elevated branding experience.

VII. Brand Assets (Your Toolbox)

Make branding easy for your team. In your style guide add a resources section that includes…

  • Downloadable logos, fonts, and patterns.
  • Links to approved stock libraries or photo resources.

VIII. Your Brand Style Guide Is A ‘Living Document’

Your style guide isn’t static, nor should it be.

Brands evolve, and your guide should too. Whether it’s a font refresh or new packaging guidelines, make updates as your brand grows.

Set a timeline for review —yearly works well— and assign someone to oversee it.

Extra Tips for Success

  1. Keep It Visual. Sprinkle in real examples. Screenshots, mockups, and comparisons make the guide digestible. Consider partnering with a designer who understands visual principles and UX/UI.
  2. Be User-Friendly. Structure your brand style guide clearly, so anyone can navigate it without breaking a sweat.
  3. Share Widely. From your core team to external freelancers, everyone should have access to your brand style guide. A document this important isn’t meant to be buried in archives.

Also, Style Guides Are A High-Value Long-Term Payoff

Whew.

OK, I wrote way more about style guides than I  expected.

Which is funny because, real talk?

You don’t have to make a style guide.

Especially if you’re a branding beginner.

But… if you put in the effort upfront, the payoff is freakin’ huge.

It’s the compass that ensures your brand shows up polished and professional, every single time.

And that consistency builds a ton of trust. And that Trust builds loyalty. And loyalty? That’s how brands win hearts and minds for the long haul.

So, what are you waiting for?

Start crafting your brand style guide and give your brand the clarity and cohesion it deserves.

After all, a world-class brand deserves nothing less than a world-class style guide.

Chapter 7

Step 7: Outreach To Your Dream 100 & Atomic Networks

Ask yourself a question…

“If your brand was a person, how would it make friends?”

Would it hide in the corner, shouting random sales pitches at strangers?

Or…

Would it step into the world with curiosity, genuine interest, and an undeniable spark that draws people in?

The answer to that question could very well decide whether your brand thrives or fades into obscurity.

Let’s explore why, together.

And before we do, here’s something else worth thinking about, taken from my post: “Friends Are Wealth (And Mental Health)“

“What would I rather have, a million dollars… or a million human connections I can rely on?”

(Hint: If you’ve been focusing on one and neglecting the other, you’ve already lost.)

That’s why I teach every client who wants true wealth, the value of connections and the power of making friends.

And none of them ever believe me until they try it for themselves.

Once they actually put their time and money fears aside, they start forming intentional human connections. They then see massive growth and become die hard fans of friend-making.

There’s no better time than now to try it for yourself and what’s the worst that can happen? You become successful? You end up with more friends than before?

The whole article digs deep into my philosophy on outreach, connection, rapport, friend-making and the important role they play in profitable leads, prospects, and sales.

My philosophy?

 ‘Friends Are Wealth’

When it comes to brand-building, fancy marketing tactics and algorithms are great, but the real secret is this:

Nothing beats good, old-fashioned human connection.

Which means, outreach is your golden ticket to igniting brand love.

And hear me loud and clear on this…

This isn’t about spamming people with “Buy my product!” messages.

Nuh-uh.

This is about relationships.

Real, authentic, “I-see-you-and-I-care” connections.

If you don’t have those, your brand is going nowhere.

Kaya stared at the notification: ‘2,347 connection requests sent, zero responses.’Her finger hovered over the ‘copy/paste template’ button when suddenly…

…her mentor’s words echoed: “Stop selling. Start seeing.”

So Kaya deleted her mass-message script, and instead, she opened the profile of a potential client and abandoned any agenda of selling.

Instead, she focused on connecting, on bonding, on being a good friend to a stranger.

Instantly, she noticed their recent post about losing a pet.

Heart clenching, Kaya wrote: “I lost my retriever last month too. The house feels different, doesn’t it?”

Within minutes: “Thank you for seeing me as human today. Everyone else just tried to sell me something.”

Reaching out to people works. Making friends works.

In fact, it doesn’t just work, it’s a game-changer.

This is so essential, that I’m gonna repeat it.

“Friends are wealth.”

Most people think that only money is wealth, but friends are worth just as much as money… if not more.

You may think “I don’t need more friends, I need more money…”

But you’d be wrong.

You absolutely do need more friends.

Because friends are money, whether you realize it or not, and every hero you look up to built their wealth off of human connections.

And when you approach outreach as an opportunity to build friendships, brand growth gets very simple.

It may sound unproductive. It may sound unprofitable.

But counterintuitively, friend-making is one of the most enriching, wealth-building things you can do.

It’s where the magic happens.

Friend-making transforms how people perceive your brand— from a faceless nobody to a trusted ally.

So how do you start?

A. Build Authentic Relationships

Picture your closest friend in your mind’s eye.

Did your bond with them form because they dumped a list of demands on you? Or because they harassed you to buy their stuff?

Of course not!

The same goes for outreach.

The goal is to listen, understand, and add real value, agenda-free.

For example, if you’re reaching out to a potential partner or influencer, lead with something gentle, subtle, and that they’re ready to receive.

i.e.: Don’t lead with what you need, or even your own products or services.

Instead, engage with their content, share thoughtful feedback, or offer a resource they might find useful.

Become their cheerleader.

If you need practice with this, I recommend Gap Selling by Keenan.

Human connection and rapport is the first step to creating raving fans.

B. Create Raving Fans

Word of mouth is marketing gold.

When you make someone feel seen and valued, they don’t just like your brand, they love it.

They rave about it.

And they’ll shout about it from the rooftops (or at least post about it on Instagram).

These raving fans become the seeds of a thriving garden of goodwill, nurturing your brand’s reputation and reach.

You can’t create raving fans without warming people up first though. It just doesn’t happen.

My favorite book on this is Million Dollar Referrals by Alan Weiss.

C. Warm Leads, Not Cold Calls

Now, some people call friend-making “cold outreach.”

But I’d argue there’s no such thing as cold outreach, when outreach is done ‘right.’

Whether you’re meeting new people, or touch-pointing known ones…

Make your outreach feel warm by showing genuine interest and consistently engaging over time.

Marketing moguls like Alex Hormozi emphasize this, and I couldn’t agree more.

Whether it’s sliding into DMs or commenting on a blog post, keep it real, and keep it warm.

Think of outreach as planting trees.

It takes time to nurture them, but when they grow, they offer shade, fruit, and even oxygen to your brand ecosystem.

And who should you look to be meeting, who should you outreach to?

Your VIP Influencers, Your ‘Dream 100’

Enter your Dream 100.

This is a concept I ‘stole’ from Russell Brunson, and it is so helpful. (I wrote about it here: “Make Getting Customers A Breeze (Attract Millions With Ease!)”)

Your Dream 100 is a list you make. It’s a roster of (at least) 100 influencers, thought leaders, and aspirational connections.

And each one of them should be relevant to your One Person. Each entry on the list should be someone your One Person looks up to, follows, hangs around, name-drops, dreams of, would-like, or… something.

They’re the crowd that can put your brand on the map, but you’re going to have to do at least some work for their attention.

And by work, I mean playfully have fun building relationships. (Notice a theme here?)

A. Identify Your Dream 100

Start by listing people who resonate with your “One Person.” Here’s what that list might include:

  • Influencers who share your audience’s vibe.
  • Journalists covering your niche.
  • Tribe leaders of online communities where your One Person hangs out.

But there’s plenty more ideas if you’re creative.

These influencers have all the traffic you want.

I repeat, the traffic, and customers your brand can serve have already been gathered together by your Dream 100.

They all hangout in the same places.

My face books that help with lead generation, prospecting, and getting traffic:

Now, a common complaint is that these big influencers have gatekeepers, and that they don’t even check their own social media.

Too bad.

If you’re in business, your job is to get people’s attention, and to connect with people who can further your brand.

If a gatekeeper or two stops you in your tracks, you were never meant to have a successful brand in the first place.

I’m assuming that since you’re here, you’re committed to getting past gatekeepers by just about any means necessary.

B. Win Over Gatekeepers

Don’t make a big deal about gatekeepers.

In fact, celebrate them, because gatekeepers are awesome human beings.

Don’t see gatekeepers as obstacles… see them as allies.

Impress them with your professionalism, authenticity, and how you can add value to their, and their influencer’s, worlds.

For example, instead of “Hey, can you get [Influencer Name] to look at this?”, try “Hi [Gatekeeper Name], I noticed you’re into sustainable living. It reminded me of the time I volunteered for a WOOLF farm. Ever done any volunteer work?” Subtle, warm, and an effective foot in the door.

This approach doesn’t instantly get your team’s infographic seen by the influencer…

…but it’s a solid, productive step towards exactly that if you handle the relationship wisely.

Make sure you deliver plenty of value.

C. Provide Value First (And More Than Once)

Whoever you’re trying to reach… share them.

Share the gatekeeper’s / influencer’s content, participate in their discussions, and look for small but meaningful ways to contribute.

Before you even think about asking for something, show up as someone who genuinely cares about their success.

Ask caring questions, listen caringly to their answers, and contribute relevant, friendly, helpful things… even if they’re not related to your brand, business, or products.

I dive deeper into all this in my post “Friends Are Wealth (And Mental Health!)”

If you perform outreach to your Dream 100 properly, touch-pointing them plenty of times along the way, you will secure at least one out of the hundred and they’ll become a fan of your brand.

And once you get one, it becomes many times easier to get a second, and a third.

This is a great way to grow your brand.

D. Amplify Your Brand

Once you’ve built authentic connections, these ‘VIPs’ can catapult your brand.

Think of your Dream 100 as megaphones amplifying your brand voice to their vast, engaged audiences.

The result?

Credibility, visibility, and —most importantly— trust.

And remember, influencers are just humans (with inboxes that happen to be overflowing with pitches.)

Cut through the noise by being the one person who stands out as genuine, helpful, and kind.

Believe in yourself, believe in humanity, and believe in the power of genuine connection, because if you don’t, your brand is as good as dead.

Atomic Networks (Small But Mighty)

Now let’s zoom in on the micro-level: atomic networks.

(This great concept I ‘stole’ from Andrew Chen. Andrew’s explanation is a bit long-winded for most people, but I wrote a branding-applicable summary of it here: “Growing Past Your Brand Tipping Point” )

These are tight-knit communities, and they don’t even have to be VIPs.

They’re small, passionate groups where your One Person hangs out. Think online forums, niche Facebook groups, local clubs, or even just their family.

They’re basically the ‘atoms’ of a network.

And they’re the building blocks of viral growth. They’re where you can cultivate your first wave of brand evangelists.

Example: Tinder’s Frat Party Genius

Tinder wasn’t born a world-dominating swipe fest.

Nope, it started small, which is smart.

Their genius move?

Zeroing in on one laser-focused audience… college frat houses.

They threw wild, Tinder-sponsored parties, where the “cover charge” was downloading the app.

Brilliant, right?

That little spark ignited a social wildfire. College kids couldn’t stop talking, swiping, and spreading the buzz.

Moral of the story? Nail down your own “atomic networks.”

Once you’ve lit up enough of those, your brand won’t just grow—it’ll explode.

If you connect with the right number of atomic networks for your brand, you’ll reach…

Your Personal Brand Tipping Point

Think of your brand journey as pushing a boulder uphill.

At first, it’s heavy and grueling, but once you hit the tipping point, momentum takes over.

Nurture those atomic networks consistently, and you’ll soon find your boulder rolling downhill, gathering speed.

This is a wise approach to…

Scaling Smartly

When you’ve tapped into the power of atomic networks, your next move is scaling.

How?

By:

  • Continuing to serve your core communities.
  • Identifying network effects that make your offering more valuable as your audience grows (like referral bonuses).
  • Sustaining your relationship-building efforts. The foundation of your brand’s growth will always be the strength of your connections.

Pro Tip: Building a brand isn’t about making a quick buck. It’s about creating a movement. And every movement starts with a few passionate people who believe in you.

So, there you have it!

A beginner’s guide to outreach, the Dream 100, and atomic networks.

In summary…

…branding is human.

It’s about friendships, value, and shared passion. Every email, every comment, and every handshake is an opportunity to make someone’s world a little better.

Start small. Start real. And start now. Your future brand evangelists are out there, waiting for a spark— and that spark is you.

Chapter 8

Step 8: Measure, Adapt, & Evolve Your Brand

I’ve emphasized throughout this guide that your brand isn’t some static masterpiece you hang on the wall and admire forever.

I’ve highlighted that your brand is a living, breathing entity that needs constant care, attention, and the occasional makeover.

I’ve used lots of metaphors for it, including that of a houseplant — ignore it, and it’ll wither; nurture it, and it’ll thrive and grow into something extraordinary.

So, how do you keep your brand thriving in an ever-changing market?

You measure, adapt, and evolve.

“All failure is failure to adapt, all success is successful adaptation.” – Max McKeown

One way to adapt is…

A. Embrace Social Listening

Imagine you’re at a party (aka the market), and everyone’s chatting about things that matter to them.

Social listening is your way of eavesdropping (ethically, of course) on those conversations.

It’s like keeping your ear to the ground, picking up on the whispers and shouts about your brand, your industry, and your competitors.

How It Works:

  • Set up social media monitoring tools. Tools like Brandwatch, Hootsuite Insights, or even Google Alerts can track mentions of your brand, industry buzzwords, and competitor activity.
  • Join the conversation. Don’t just lurk. Respond to comments, answer questions, and show people you’re paying attention. Engaging authentically builds trust.
  • Analyze the data. What’s trending? What’s flopping? Use these insights to tweak your messaging, refine your products, or address concerns.

Why It’s Effective:

Social listening isn’t just about hearing… It’s about understanding.

It’s your fast-track to knowing what your audience loves, hates, or dreams about.

And when you know that, you can pivot or tweak your strategy to meet them where they are.

Another way is…

B. Cultivate A Strong Community

These days, a brand isn’t just a logo or a catchy tagline — it’s a movement, a tribe.

People don’t just buy products… they buy into stories, values, and identities.

Your goal?

Build a community that’s loyal to your brand, not because they need what you’re selling, but because they believe in what you stand for.

Many founders and creators simply don’t see their role as community-builders, but that doesn’t matter.

Community must be built, or you’ll fail.

How It Works:

  • Create engaging content. Ask thought-provoking questions, share behind-the-scenes moments, and encourage your audience to share their own stories.
  • Host events. From webinars to in-person meetups, bring your community together and foster connections.
  • Collaborate with influencers. Partner with people who genuinely align with your values and have sway over your target audience.
  • Shoot the breeze. I spent much of my life hating on small talk and not seeing the value of it, but I was so, so, so wrong. Small talk is precious AF, and if you don’t enjoy it, delegate it to a community manager or something. It’s vital.

Why It’s Effective:

A strong community amplifies your brand’s reach and resilience.

When people feel they belong, they’ll champion your brand in ways no marketing campaign ever could and flow plenty of dollars to it through purchasing your products, volunteering, and many other ways.

C. Stay Ahead of the Curve

The market is a moving target, and if you’re standing still, you’re falling behind.

Staying ‘ahead of the curve’ means keeping your finger on the pulse of emerging trends, technologies, and consumer behaviors.

How It Works:

  • Attend industry events. Conferences and trade shows aren’t just for networking; they’re goldmines for spotting what’s next. Even local meetups are worth a look.
  • Invest in R&D. Continuously improve your offerings to meet your audience’s evolving needs. (Do you really want to make a product then ignore it for years to come?)
  • Be open to feedback. Your critics and customers are often your greatest teachers. Listen to them.

Why It’s Effective:

Innovation keeps your brand relevant.

Being the first to embrace a trend or solve a problem gives you a competitive edge that’s hard to beat.

D. Rebranding (When And How)

Sometimes, evolution means a full-on makeover.

Rebranding can be a powerful tool for breathing new life into your brand, but it’s a lot of work, and not a decision to take lightly.

When to Consider Rebranding:

  • Your brand no longer reflects your values or offerings. Maybe you’ve pivoted or expanded, and your current branding feels out of sync.
  • Your brand feels outdated. If your visuals or messaging scream 2010 while it’s 2025, it’s time for a refresh.
  • You’ve suffered reputational damage. A strategic rebrand can help rebuild trust and start anew. (Consider talking to a PR expert in this case.)

How to Approach Rebranding:

  • Go back to basics. Revisit your core values, your audience’s needs, and your unique selling proposition.
  • Involve your audience. Ask your loyal customers for feedback and input to ensure your rebrand resonates.
  • Be consistent. A successful rebrand isn’t just about a new logo; it’s about creating a cohesive story and experience across all touchpoints.

Why It’s Effective:

Rebranding, when done right, can reposition your business, attract new audiences, and reinvigorate your team and customers alike.

Anyway…

Branding isn’t a “set it and forget it” kind of deal. It’s an ongoing journey of listening, learning, and evolving.

By staying connected to your audience, fostering community, embracing change, and knowing when to make bold moves, you’ll keep your brand not just relevant but thriving.

So, keep your eyes open, stay curious, and embrace the ride—your brand’s best days are ahead.

To sum up, your brand is a living, breathing entity that requires regular care and evolution.

Use social listening to understand your audience, build a loyal community, stay ahead of trends, and know when rebranding is the right move.

Adapt and grow, and your brand will soar.

Bonus Chapter

Bonus: Uncover the Hidden Metrics That Are Killing Your Brand (And How to Fix Them)

Ever baked a cake (or any pasty) only to cut into it and realize it’s raw inside?

Well, that’s what running your brand without tracking metrics is like.

You’re putting in the effort, the ingredients are there, but without measuring your success, you’re left wondering if it’s all cooked-through.

If you’re not paying attention to the right metrics, your brand could be rotting inside while you admire its sprinkles.

Let’s explore the often-overlooked indicators that could be killing your brand… and how they can turn things around.

Why Measuring Your Brand’s Health Matters

Look, I get it.

Likes and followers feel like an easy win.

They give you that dopamine rush, that “look, people care!” moment.

But in truth, they’re just surface-level vanity metrics.

They don’t tell you if your audience is buying what you’re selling, loving your vibe, or sticking around for the long haul.

In fact, they could all be created by bots or AI, and you wouldn’t even know it.

Vanity metrics are fun, but they’re just the book-cover. Key Performance Indicators (KPIs) are the chapters, the full story.

KPIs are just a fancy, modern business term for “signs.”

I’m not kidding, they’re just signs (or data) that you look at to tell if your brand is doing poorly or well.

They’re kind of like…

KPIs Are Your Brand “Glow-Up” Tracker

Sure, comparing KPIs to a “glow up” isn’t that professional, but it does simplify things.

There’s so many bits of data and information we can look at in the world, but not all of them are super helpful.

Some of them can actually be quite distracting, and focusing on them just leaves you spinning your wheels.

So the K in KPIs stands for key with good reason, because certain key bits of data and information are the most helpful, and act as signposts letting you know how your brand is doing.

Another way to look at KPIs is as your personal stats in a video game or your fitness goals on an app. They’re specific numbers that help you measure how well you’re doing in your biz.

Imagine this: You’re on a fitness journey. If you want to tone your legs, you might track how many squats you do each day or measure your quad gains.

For your business, KPIs do the same thing. They tell you, “Yo, are we getting closer to that luxury-resort dream, or nah?”

Why Do You Need Them?

KPIs keep your hustle focused.

Without them, you’re like that friend who goes to the gym, scrolls Instagram for an hour, and wonders why they’re not seeing results.

A hot mess, right?

With KPIs, you’re crystal clear about what’s working (and what’s wasting your time).

How Do KPIs Work?

Here’s where it gets spicy.

You pick the KPIs that are personal to you and your brand.

You think it through carefully and logically, picking KPIs that align with your big goals.

Say your goal is to grow your small biz to six figures:

  • KPI #1 – Monthly Sales – How many sales do you need each month? (There’s little point in tracking how many views your video got, but your monthly sales relate directly and clearly to your 6-figure goal, right?)
  • KPI #2 – Customer Sentiment – What’s your customer satisfaction rating? (There’s little point in tracking how many books you’ve read, but your customer satisfaction relates directly to your 6-figure goal, right?)
  • KPI #3 – Conversion Rate – How many followers actually turn into paying clients? (There’s little point in tracking how many followers you have, especially if they’re bots, but your conversion rate relates directly to your 6-figure goal, right?)

That’s one example of having a clear goal, and tracking KPIs that are very relevant to it.

Aligning your KPIs with your brand’s goals is at the core of this principle.

  • Want more visibility? Focus on website traffic and social media mentions.
  • Want more sales? Track conversion rates and customer lifetime value.
  • Building a community? Measure engagement and sentiment.

Think of each KPI like a puzzle piece… Alone, they’re cute, but together they show the big picture. (You killing it as a modern-day mogul.)

Examples of KPIs

We’ll look at a couple businesses, and KPIs that are likely to be good sign-posts for them.

For Your Online Boutique:

  • Sales Revenue: Your daily $$$—is our biz balling or broke?
  • Website Traffic: How many people are window shopping on your site?
  • Conversion Rate: Who’s adding to cart and actually checking out?

For Your Content Creation Biz:

  • Engagement Rate: Are people ‘hearting,’ commenting, and sliding into your DMs?
  • Follower Growth: Are you gaining new fans weekly, or are weeks going by without?
  • Content Output: How many posts, videos, or reels are you dropping each week?

Hopefully you’re getting the picture.

KPIs are amazing sign-posts, and a direct path to your brand glow-up, as long as you pay attention & use them to make wise decisions, rather than obsess over them and become a metric-chaser.

KPIs done right measure the stuff that actually matters: brand awareness, customer engagement, sentiment, and, yes, sales.

They’re like your brand’s GPS, guiding you toward success. If you don’t know where you’re going—or worse, don’t even know if you’re lost—you’re going to wander aimlessly.

Ultimately, tracking KPIs is less about obsessing over numbers and more about celebrating wins and tweaking strategies.

When one KPI is popping off, it’s a high-five moment. When one isn’t? No sweat… you just tweak your approach.

***

Joe decided to kill the Wi-Fi at his restaurant.

Instantly, three food influencers packed their cameras, leaving untouched croissants behind.

“You’re insane,” his partner hissed. “Their posts got us thousands of views!”

Joe pointed to the day’s receipts.

“Uh-huh. Great. And two paying customers.”

He flipped the sign to ‘Closed’ and gathered his staff.

Tomorrow they’d track what mattered: repeat customers, profit per meal, food waste.

Instagram could wait.

***

The 4 Hidden Metrics Killing Your Brand

These are worth paying attention to for most businesses.

A. Brand Awareness (or Lack Thereof)

How many people know you exist?

Not just any people, but your people.

If your website traffic is slow or your search volume is non-existent or much of your local populace doesn’t recognize you… you’ve got a problem.

It’s like throwing a party and forgetting to send out invitations.

Fix It:

  • Monitor website traffic trends using tools like Google Analytics.
  • Check social media mentions and hashtags for your brand (or lack thereof).
  • Use tools like Google Trends to see if people are even searching for you.

Example: When Airbnb launched, they realized their brand awareness wasn’t growing organically.

Their solution? Storytelling.

By sharing user experiences (like the couple who rented out their apartment to fund their honeymoon), they created a relatable narrative that skyrocketed awareness.

B. Customer Engagement (The Silent Killer)

Are people engaging with your content, or just scrolling past it?

Shares, comments, and even negative feedback are all signs of life.

If you’re mainly offline, the same thing applies when you go to a networking event. Are you getting attention? Do people remember your name? Cherish your business card? Ask to know more about your story?

Silence, whether online or off… That’s the real rattle of death.

Fix It:

  • Create content that sparks conversation— polls, questions, challenges.
  • Track engagement metrics (likes, comments, shares, and average time spent on your site.)
  • Respond to your audience. Yes, every comment. Hire someone if you must.

Example: Wendy’s Twitter account is a masterclass in engagement. Their witty roasts and playful banter with customers turned a fast-food chain into a social media darling.

C. Customer Sentiment (What They’re Really Saying)

What’s the ‘vibe’ surrounding your brand?

Are people gushing about it, or side-eyeing you whenever your brand comes up?

Ignoring customer sentiment is like walking around with spinach in your teeth… everyone sees it but you.

Fix It:

  • Use sentiment analysis tools like Brandwatch or Hootsuite Insights to gauge how people feel about your brand.
  • Look at online reviews and customer feedback surveys. What patterns emerge?
  • Address negative sentiment head-on. Transparency builds trust.

Example: When Domino’s Pizza faced harsh criticism for its product, they didn’t bury their heads in the sand. Instead, they embraced the feedback, revamped their recipes, and launched a campaign admitting their mistakes. Sales soared.

D. Sales And Conversions (The Bottom Line)

‘Likes’ don’t pay the bills.

If your audience isn’t converting —whether that’s making a purchase, signing up for your email list, or downloading your app— your brand’s bleeding out.

Fix It:

  • Track conversion rates. how many people take action after engaging with your brand?
  • Measure customer lifetime value. Are your customers sticking around or ghosting after one purchase?
  • Optimize your sales funnel. Where are people dropping off, and why?

Example: Shopify brands that implement abandoned cart emails see, on average, a 20% recovery rate. That’s money you’d be leaving on the table if you’re not tracking your conversions.

Now You Know The Continuous Brand Journey

Branding is like a continuous dance.

And like any good dancer, you’ve got to stay in tune with the music, anticipate the next move, and adapt when the tempo changes.

So stay curious and informed, experiment like a mad scientist, listen to feedback, then reflect and adjust as necessary.

By uncovering and addressing hidden metrics, you’re not just keeping your brand alive, you’re setting it up to thrive.

So, roll up your sleeves, dig into the data, and don’t settle for mediocrity. Your brand deserves better.

Metrics are your brand’s mirror. Don’t shy away from the reflection, because it’s the first step to greatness.

And hey, if you need a second pair of eyes, you know where to find me.

Voila, Brand-Powered Wealth! (Plus Influence & Freedom)

Imagine walking into a room and not needing to introduce yourself, because your presence alone speaks volumes.

People know who you are, what you stand for, and most importantly… why they should care.

That’s the power of a strong brand.

And it doesn’t just build reputation, it builds your bank account, your influence, and your freedom too.

Let me say it straight up…

If you’re serious about creating a life where opportunities come knocking and success feels inevitable, you need to invest in your brand

Because like I said at the start, your brand is your reputation, and your brand expression is your personality.

A strong brand doesn’t just happen though. It’s cultivated, nurtured, and amplified over time.

And the return on that investment? Unmatched.

Why Your Brand Is Your Most Valuable Asset

Think of your brand as your business’s soul.

It’s what makes people trust you before they even meet you.

Steve Forbes nailed it when he said, “Your brand is the single most important investment you can make in your business.”

And here’s why:

  • Wealth: A strong brand creates trust. Trust opens wallets. People don’t just buy products; they buy confidence that you’ll deliver on your promise.
  • Influence: Your brand shapes how people perceive you. A compelling brand can turn you into the go-to expert in your field, putting your name at the top of the list.
  • Freedom: With a well-built brand, you’re no longer chasing clients or hustling for scraps. Instead, you’re hand-picking opportunities that align with your values and goals.

The Domino Effect Of A Powerful Brand

A strong brand creates a domino effect that ripples through all the metrics that matter to you and boosts them.

Leads, prospects, sales, you name it, a strong brand is multiplying it.

Domino A: Wealth – Turning Recognition into Revenue

You’ve seen it before.

Brands like Apple, Nike, or even personal brands like Oprah dominate their industries.

They charge premium prices because people trust them.

Take the story of Sarah, a graphic designer. She struggled to charge more than $500 for a logo because she lacked a strong brand.

After clarifying her mission, creating a sleek portfolio, and sharing client success stories, she rebranded herself as a premium designer.

Within a year, she was charging $5,000 per project—and clients were happy to pay.

Wealth follows trust, and trust follows a strong brand.

Tip: Start by consistently showcasing your unique value. Whether it’s testimonials, case studies, or free content that demonstrates your expertise, build trust first.

Domino B: Influence – Becoming Unforgettable

A strong brand gives you a voice—and not just any voice, but one that resonates. It turns heads, sparks conversations, and makes people want to hear from you.

Consider Gary Vaynerchuk. Before he was the ‘Gary Vee’ we know today, he was just a guy selling wine online.

But by authentically sharing his personality, expertise, and hustle, he turned his personal brand into a multi-million-dollar empire.

Your brand isn’t just what you say about yourself either. It’s what others say about you when you’re not in the room. When your name consistently pops up in conversations as the person to know, you’ve built influence.

Tip: Stay authentic. Speak in your voice, share your values, and don’t shy away from polarizing opinions. People are drawn to boldness and honesty.

Domino C: Freedom – Designing Life On Your Terms

A strong brand doesn’t just open doors…

…it lets you decide which ones to walk through.

When you’re no longer scrambling to prove your worth, you can say no to projects that don’t align with your vision.

You can raise your rates without apologizing.

You can work fewer hours while making a bigger impact.

Remember Elon Musk’s audacious vision for Tesla and SpaceX?

His strong personal brand as an innovator allows him to attract top talent, investors, and even goodwill from the public, despite occasional controversies.

His brand grants him the freedom to dream big and act boldly.

Want similar freedom? Build your brand.

Tip: As your brand grows, get clear on your non-negotiables. What do you want more of in your life? Wealth? Time with family? Creative freedom? Build your brand to serve those goals.

The Ripple Effect of Branding Done Right

Here’s what I know for sure…

I’ve never met anyone with a strong brand who hasn’t achieved many of their biggest dreams because of it.

A strong brand and dream-achievement go hand-in-hand, whether you like it or not.

A strong brand doesn’t just grow your business… it transforms your life.

It attracts wealth effortlessly, amplifies your influence, and grants you the freedom to live on your terms.

So, are you ready to take the leap?

Start small, stay consistent, and keep your audience at the heart of everything you do.

Before you know it, you’ll have a brand that’s not just strong but unshakable.

And hey, if you need a push—or a plan—you know where to find me.

Beyond Tactics: Got The Killer Mindset That’ll Make Your Brand “Unbreakable?”

Picture this.

You’re standing at the edge of a forest with a bow and arrow.

Somewhere deep in those woods lies three targets, but your dream relies on your hitting one in particular.

Without focus, you’ll shoot aimlessly, wasting energy.

Without discipline, you won’t draw the bowstring back with precision.

And without commitment, you’ll give up before you ever get close.

Branding is no different.

It’s not about quick wins or trendy gimmicks—it’s about embodying a mindset of focus, discipline, and commitment.

These aren’t just nice-to-haves; they’re non-negotiables for creating a brand that generates wealth and stands the test of time.

I recommend any would-be brand-builder get their mindset right before trying any branding advice.

Books such as…

…can help. But we’ll get into some key branding mindset pillars below.

So, let’s break it down and talk about how these three pillars can turn your brand into an unstoppable force.

Focus Is Your Guide Through A World of Noise

If wealth-building through branding were a journey, focus would be your map.

Without it, you’re wandering aimlessly.

Focus is crazy important. Essential. Primal. You need it, and you absolutely haven’t been taught enough about it… which is why I wrote an entire PDF on it called “Focus: Key Brand Ingredient.”

In branding, focus means knowing who you’re speaking to (One Person), who you are, and what you stand for.

It’s the ability to say, “this is my lane, and I’m staying in it,” even when the world tempts you to veer off course.

“One reason so few of us achieve what we truly want is that we never direct our focus; we never concentrate our power. Most people dabble their way through life, never deciding to master anything in particular.” – Tony Robbins

Below are a few things that require focus.

Committing To Your ‘One Person.’

Let me tell you about Maria, a fitness coach who used to market to “everyone who wanted to get fit.”

She had no clear target audience and found herself competing with every trainer, gym, and YouTube influencer.

But when she got laser-focused on serving busy moms looking for quick, home-based workouts, her business exploded.

The result?

She became the go-to expert for that niche, charging premium prices and creating courses that sold out within hours.

Her decision to actually commit to busy moms took focus and discipline. It meant saying ‘no’ to many things. It meant changing her website copy and social posts.

Takeaway: The riches are in the niches. Know your audience so well that you can finish their sentences.

Crafting A Crystal-Clear Brand Message

Your message is the banner your brand waves.

It can be expressed directly in a slogan or tagline, or indirectly through more subtle brand assets.

If it’s muddled, people will walk right past you.

Think of brands like Nike: “Just Do It.”

Three words packed with clarity and purpose.

What’s your equivalent?

If you can’t sum up what your brand is about in one sentence, you’re not focused or clear enough.

Setting Measurable Goals

Choosing the right KPIs for your brand out of the many, many KPIs available takes focus.

And on the flipside, proper KPIs give direction to your focus.

Focus without direction is like running on a treadmill.

You’re expending energy but not getting anywhere.

Define what success looks like for your brand.

Whether it’s hitting $10k months or building a community of 1,000 raving fans, your goals keep you aligned and on track.

I cover focus more in my post “5 Simple Reasons You May Not Be As Focused As You Think”

Discipline (The Engine That Keeps You Moving)

Focus gets you started, but discipline keeps you going.

It’s what ensures you don’t abandon your brand identity every time a shiny new trend pops up.

Consistency Builds Trust

Imagine you walk into your favorite coffee shop, and one day the baristas are wearing sleek uniforms, and the next, they’re in clown costumes.

You’d start to wonder if the place was legit, right?

And I bet you’d feel even more uncomfortable if their costume randomly changed again some time later.

Your audience feels the same when your brand is inconsistent.

From your visuals to your voice, everything needs to align.

Stay True to Your Core

Staying true to you, your goals, and your brand is another thing that takes discipline.

It’s tempting to jump on every new trend, but not every trend serves your brand.

Do you really need AI, just because it’s trending?

Or remember when every company suddenly slapped rainbows on their logos for Pride Month without any meaningful action?

Audiences saw right through it.

Don’t be that brand.

Stand for something, and stay true to it, even when it’s not “trendy.”

Commitment (The Marathon Mindset)

Branding takes heart.

Commitment means showing up for the long game, even when the results aren’t immediate.

Embrace Evolution

Think of Apple. In the ’80s, it was all about computers.

Today, it’s a lifestyle brand.

The logo stayed the same, but the brand evolved with its audience.

Your brand needs room to grow too.

What works now may not work in five years—and that’s okay.

Invest in Growth

Commitment looks like reinvesting in your brand.

That could mean hiring a coach (like me), upgrading your website, or spending time creating killer content.

The key?

Treat your brand like the asset it is, not an afterthought.

Celebrate and Learn

Building a brand comes with highs and lows.

Celebrate the milestones—your first sale, your 1,000th follower, your first press feature.

And when you hit a roadblock?

Reflect, learn, and pivot.

Every setback is a setup for a comeback.

The Harmony Of Focus, Discipline, And Commitment

When these three pillars work together, your brand transforms into more than just a business. It becomes a movement, a magnet, a machine for wealth creation.

Here’s what that looks like in real life:

  • You attract the right customers—those who align with your values and are willing to pay premium prices.
  • Your brand becomes recognizable, respected, and reliable.
  • You stop hustling for scraps and start building a legacy.

Branding isn’t easy, but it’s worth it.

Focus gives you clarity, discipline gives you consistency, and commitment gives you staying power.

Together, they make your brand unbreakable.

So, are you ready to put in the work?

The forest is waiting, and your target is within reach.

Draw the bow, take aim, and don’t stop until you hit your mark.

The world doesn’t need another forgettable brand. It needs yours. Focus, discipline, and commitment will get you there—one deliberate step at a time.

You’ll need one more thing though.

How Courage, Boldness, and Authenticity Fuel Brand Success

Here’s something I’ve never heard a single brand expert mention.

Strong branding takes courage.

Bravery in Branding (Building Something Unforgettable)

So let’s talk about bravery.

Not the Hollywood kind with capes and explosions, but the quiet, unshakable courage it takes to build a brand that’s unapologetically you.

‘Cause here’s the thing…

The branding game isn’t for the faint of heart.

It’s a battlefield of noise, trends, and a sea of sameness—and only the bold survive.

But boldness isn’t born overnight. It’s cultivated. It’s the product of small, deliberate acts of courage, day in and day out.

And when paired with authenticity, it becomes the secret sauce that transforms a brand from forgettable to legendary.

Let me show you how bravery, boldness, and authenticity are the trifecta of branding magic—and why the world desperately needs your light.

Dare To Be Different (Stand Out!)

Ever been to a costume party where everyone showed up in black-and-white outfits, but one person rocked up in a neon-green dragon suit?

That’s courage.

Have the guts to defy convention and make a splash.

In branding, this means breaking away from cookie-cutter strategies and trusting your unique strengths to shine.

It’s about asking yourself:

  • What makes me unforgettable?
  • What story can I tell that no one else can?
  • How can I get more attention and stand out?

Do it in your marketing, in your service, in your fashion… whatever.

Just do it. (A great book to help with this is Get Different by Mike Michalowicz.)

Take the early days of Airbnb.

People scoffed at the idea of strangers sleeping in your spare room. But instead of trying to blend in with established hotel chains, they leaned into their quirkiness. They celebrated the idea of “belonging anywhere,” a message so unique it resonated with millions.

Being different means…

  • Challenging norms. What’s one industry rule you could toss out the window?
  • Taking risks. Experiment with ideas that feel a little too bold—they’re probably the ones worth pursuing.
  • Embracing imperfection. Let your quirks breathe. People connect with what’s real, not what’s polished.

Lion-Like Boldness (Make a Statement)

Courage might get you to step on stage, but boldness is what gets the crowd to stop and listen.

Bold brands don’t just exist; they declare.

They don’t sit in the wings, playing it safe. They don’t hide in closets.

They plant their flag in the sand and say, “This is who we are, take it or leave it.”

Again, we’ll refer to one of the branding icons Nike.

“Just Do It” isn’t just a tagline… it’s a rallying cry.

It’s bold, unapologetic, and dripping with confidence. Impossible to ignore.

To be bold in branding:

  • Use powerful visuals: Let your colors, fonts, and designs shout, not whisper. Your brand’s look should be unmistakable.
  • Craft provocative messaging: Don’t settle for safe. Say what you mean with clarity and conviction. (Even if you’re a knitting brand, you can play it safe with your language, or be different from other knitting brands.)
  • Hold the line: Stick to your values, even when it’s tempting to chase shiny distractions.

The Authenticity to Connect (Trust-Magnet)

Sooooo…

People can smell a phony from a mile away.

One thing humans have developed over the centuries, is a top-tier bullsh*t-detector.

People crave authenticity, realness that cuts through the crap and feels like a friend who just gets them.

Authenticity is about aligning your brand’s actions with its values.

It’s saying, “This is who we are,” and actually living it.

Take Patagonia, for example.

They don’t just talk sustainability… they live & breathe it.

From donating profits to environmental causes to repairing customers’ gear for free, their actions echo their values, and their audience loves them for it.

To be authentic:

  • Tell your story: Share your journey—the wins, the struggles, the behind-the-scenes messiness.
  • Be transparent: Own your flaws. Honesty breeds trust, and trust builds loyalty.
  • Stay consistent: Don’t just say it—live it. Let your actions speak louder than your words.

Courage, Boldness, And Authenticity… Unite!

When you combine the courage to stand out, the boldness to make a statement, and the authenticity to connect deeply, you don’t just build a brand…

…you create a movement.

You magnetize the people who matter, repel the ones who don’t, and carve a space in the market that’s unmistakably yours.

It’s simple, but not easy.

It’ll require you to step outside your comfort zone, face rejection, and trust your gut when the path feels uncertain.

But here’s the thing… The alternative, blending in, playing it safe, is the riskiest move of all.

Nat’s Story

Imagine Nat, a graphic designer who felt trapped in the sea of generic freelancers.

One day, she decided to lean into her quirky obsession with 80s retro aesthetics.

She rebranded herself as “Neon Nat-stalgia” and only took on clients who shared her love for bold, electric visuals.

It was scary!

At first, she actually lost clients who didn’t vibe with her style.

But soon, she attracted a cult following of like-minded brands, landed higher-paying gigs, and she became the go-to designer for 80s-inspired projects.

That’s the power of bravery.

“Wherever you see a successful business, someone once made a courageous decision.” -Peter Drucker

Your Bravery Blueprint

  1. Define Your Difference: What’s your ‘dragon suit?’ What makes you unforgettable?
  2. Make A Bold Statement: What’s the one thing your brand will stand for—loudly and proudly?
  3. Be Real: How can you connect on a deeper level with your audience?

The world doesn’t need another carbon copy. It needs you.

So step up, stand out, and let your bravery light the way.

Takeaway: Building a brave brand isn’t about being fearless—it’s about feeling the fear and stepping forward anyway. Courage, boldness, and authenticity will help you turn that fear into fuel, crafting a brand that’s not just strong but unforgettable.

“You cannot swim for new horizons until you have courage to lose sight of the shore.” – William Faulkner

How To Brand Your Business: Wrap-Up

This guide ended up being longer than I thought.

The reason is that branding is a deep topic, and rarely explained well.

And I hate to say it, but…

…If you don’t have the time and attention span to read a masterclass on branding, it’s likely you’re not cut out to having a thriving brand –or biz– anyway.

Anyway, at the start of this guide, I gave you 8 steps on how to brand your business, and they are absolutely rock-solid.

Perform the steps well, and you will have an excellent brand, one that multiplies your leads, prospects, sales and more many times over.

Which is why I spent the rest of the guide giving you introductions, explanations, and examples of the steps… plus I spent time explaining how key mindsets such focus and courage are necessary.

A diligent student could easily take all I’ve explained here, pair it with some extra Googling or ChatGPT aid, and create a truly epic brand.

“The value of an idea lies in the using of it.” – Thomas Edison

But even with this avalanche of branding instructional value flowing your way, many people will still struggle, or prefer a helping hand with their brand efforts.

If that’s you, email my partner Cynthia “Cynshine” Moreno ( cynshineonline at gmail dot com ) , and let’s connect, because we love helping brands ryze and shine.

Either way, thank you so much for your time, and for caring enough to create a great brand…

I appreciate you.

Much love,
#KeepRyzing
-J


FAQ

FAQ: Hack Your Branding Doubts With Quick Revelations

You’d think after such a long guide there wouldn’t be too many questions left, but here we go…

A. What is branding, anyway? Is it just about my logo?

Nope! I covered this at the start of the guide, but if you’re still asking, maybe you want the Wikipedia-style answer:

“Branding in business means creating a unique identity for a company, encompassing its name, logo, design, messaging, and values. A brand aims to differentiate the company from competitors and shape consumer perception, influencing purchasing decisions. Branding also aims to deliver a consistent image across all customer touchpoints and establish a memorable and meaningful presence in the market.”

Basically, branding is way more than a logo – it’s the whole vibe of your business.

Think of it like a person’s personality. Your brand includes your values, how you talk to customers (your brand voice!), the look and feel of your stuff (visual identity!), and even your story.

It’s about creating a memorable and consistent experience that people love.

Note: This is answered many times throughout the guide, on purpose, because it is the most common question I get, and it can sometimes take a while to sink in.

B. Why is branding important? Should a small business even bother?

The formal answer is that branding is important because it creates a unique business identity, enhancing recognition and consumer trust. It differentiates a company from competitors, grows customer loyalty, and increases business value. Effective branding also attracts new customers, retains existing ones, and can command premium pricing, while providing a consistent image across all touchpoints and creating a memorable presence that influences purchasing decisions, driving long-term growth.

Let’s dig a little deeper..

Branding is essential especially for small businesses.

Remember, your brand is just your reputation.

And if you don’t think a reputation is important for a small business, well… I wish you luck.

I understand the impulse, though.

You’re hustling, wearing all the hats, putting out fires left and right. Branding might seem like a luxury you can’t afford right now. But here’s the truth… neglecting your brand is like sailing without a compass.

You might be moving, but you’re probably not heading in the right direction. And trust me, that’s gonna cost you more time, money, and energy in the long run.

(Can small businesses really afford to waste more time, money, and energy? Or would they be better off focusing on the right things, being efficient, and getting their reputation blossoming?)

If you have a small business you need to:

  1. Stand out in a crowded market
  2. Build trust & credibility
  3. Create more loyal customers
  4. Command higher prices
  5. Attract more and better talent / help
  6. And simply make biz decisions easier

Well, all of these are enabled and empowered by branding.

Most founders say they’re too busy for branding.

I say they’re too busy not to brand, and if you don’t make time for it, you won’t be ‘too busy’ for much longer, if you know what I mean.

C. So, how do I (actually) brand my business?

Although I answered it at the start, and all throughout the guide, here’s how to brand your business one more time:

To brand your business effectively: Research your target market and competitors, define your brand’s purpose, values, and positioning, develop a unique brand voice and personality, create a brand name, logo, and visual identity, craft a compelling brand story, and establish brand guidelines for consistency. Then implement your branding across all touchpoints and continuously monitor and refine your brand strategy.

Number branding steps:

1. Know Your Target Audience (‘One Person’)
2. Commit To A Niche (Your Goldilocks Sweetspot & Expertise)
3. Clarify Your Superpowers, Values, & Market Position
4. Find And Present Your Brand’s Big Idea(s)
5. Establish Your Content Silos & Channels
6. Express Your Brand Consistently: Look & Feel
7. Outreach To Your Dream 100 & Atomic Networks
8. Measure, Adapt, & Evolve Your Brand

Now get to it, you got this!

D. Can I brand my business on a budget?

Many wonder how to brand your business for free, and if it’s even possible, and the answer may surprise you:

Yes, you can brand your business on a tight budget by using free tools for logo and design, leveraging social media for organic reach, crafting a clear mission and values, networking for collaborations, and focusing on authentic storytelling to create a strong identity without high costs.

Straight up, branding doesn’t have to be expensive.

You can even do it on a shoestring budget.

I spent three years homeless, and was still branding myself and clients throughout that period.

I started from scratch and bootstrapped my way up many times. I’ve also failed many businesses due to poor branding.

So I know what it’s like to hustle with limited resources.

And you know what I learned?

A tight budget doesn’t have to hold you back from building an amazing brand.

It’s all about being resourceful, creative, and focused on what truly matters.

Focus on your brand foundations, get them solidified quickly, then focus on expressing them courageously and committedly, and you’ll get nearly instant results.

(It’s all mostly DIY, and plenty of scrappy startups have done it. It takes little to no money, but it does take a certain mindset. It takes focus, courage, and discipline that often scare many away.)

You can do it bit by bit, step by step, and each incremental change will help your business metrics, if they’re committed to.

Even on a tight budget, you can create a powerful brand that resonates with your audience and sets you up for success.

E. What are some examples of businesses that are killing it with branding?

Examples of great branding include Coca-Cola’s iconic red-and-white design and timeless wordmark, Apple’s iconic, minimalist aesthetic and innovation-focused identity, Nike’s powerful “Just Do It” slogan and swoosh logo, McDonald’s golden arches and cheerful red-yellow theme, and IKEA’s affordable, functional design branding.

And here are a few more brands that are nailing it:

  • GoPro: Adventure and capturing life’s moments – making you part of the action.
  • Red Bull: “Gives you wings” – they’re about energy & adventure.
  • Taylor Swift: All-American girl-next-door – she’s about relatability and storytelling.

There’s plenty of others if you look around though.

F. How do I make a band style guide?

To create a brand style guide, define your logo and its usage rules, select a color palette, and choose fonts that align with your identity. Include guidelines for iconography, photography, and videography styles. Add tone of voice and messaging rules to ensure consistency across all platforms.

1. Design a brand logo and create guidelines for placement and usage.
2. Pick a brand color palette.
3. Choose brand fonts that reflect your unique identity.
4. Select branded iconography that represents your niche.
5. Set photography and videography style guidelines.
6. Collect web-specific brand elements.
7. Create shareable brand guidelines tied to your brand story.

This is covered in quite a lot of detail earlier in the guide though.

G. What’s the difference between brand image and brand identity?

Brand identity is intentionally crafting your brand assets to influence how you want to be perceived – it’s the identity you’re trying to project through your branding image and efforts.

Brand image is how the public perceives you – it’s what people think and feel when they interact with your brand.

Think of it like this…

Identity is what you put out there, and image is what sticks in people’s minds.

If you’ve done your brand work correctly, ideally they’re closely matched.

H. What are brand ‘expressions’ vs. brand ‘foundations?’

Brand foundations are the core principles—mission, vision, values—that define a brand’s purpose and direction. Brand expressions are how these foundations come to life through visual design, messaging, and tone, showcasing the brand to the world and connecting with its audience.

To go a little deeper:

Brand Foundations are the strategic underpinnings of your brand, the guiding principles that shape everything you do.

These are things like your values, your “One Person,” your niche, and your unique selling proposition (USP). They’re the blueprint for your brand, the invisible framework that gives it structure and direction.

Brand Expressions are the tactical elements that bring your brand to life, the things people see, hear, and experience.

These include your logo, colour scheme, typography, website design, social media presence, content style, tone of voice, and even your customer service interactions. Brand expressions are the tangible, visible, and audible representations of your brand’s personality.

Imagine you’re building a house… The brand foundations are like the foundation, the framing, the plumbing, and the wiring – the essential elements that make the house functional and structurally sound.

You don’t see them, but they’re crucial. Brand expressions are like the paint, the furniture, the decor – the things that give the house personality and make it feel like a home.

I. What is the difference between a personal and professional brand

A personal brand reflects your complete identity, including values, personality, and interests, shaping how you’re perceived in all areas of life. A professional brand narrows this focus to emphasize skills, expertise, and traits relevant to your career, targeting a specific professional audience.

Basically…

A personal brand is all about YOU – your skills, expertise, and personality. It’s how you present yourself to the world, especially online.

A business brand is about your COMPANY – its products, services, and values.

Both are important in today’s world, and they can often overlap, especially if you’re a solopreneur or influencer, but either one can have a ‘brand’ (reputation.)

Perceptions and associations shape how people view both individuals and companies.

For many influencers and solopreneurs, their personal and business brands are closely intertwined, almost inseparable.

J. What about branding on social media? Is it really necessary?

Google search will tell say something like:

“Yes, a brand needs social media to build awareness, connect with a wider audience, engage with customers, and maintain its reputation. It’s a vital tool for fostering loyalty, driving traffic, and showcasing the brand’s personality in today’s digital-first world.”

But the real answer is…

Nope!

There are successful, well-branded people with excellent reputations who avoid the internet almost entirely. Eddie Murphy in comedy, Rick Rubin in music, Warren Buffett in wealth-creation, and even my partner Cyn’s step-dad has an amazing brand in Sarasota, and he doesn’t have a website, social media, a logo, a tagline, or color schemes.

That said, we live in a digital era, and branding on social media is still crazy helpful. Here’s why:

  • Reach and Visibility. Social media platforms have billions of active users, providing a massive potential audience for your brand. By strategically using social media, you can significantly expand your reach and increase brand visibility among your target customers.
  • Engagement And Interaction. Social media offers a unique opportunity to engage with your audience in real-time, fostering meaningful connections and building relationships. You can respond to comments, answer questions, and participate in conversations, creating a sense of community around your brand.
  • Brand Storytelling. Social media provides a dynamic platform for sharing your brand’s story, values, and personality. You can use a variety of content formats – images, videos, stories, and live streams – to connect with your audience on an emotional level and bring your brand to life.
  • Brand Consistency. Maintaining a consistent brand identity across all platforms is crucial for building recognition and trust. Social media allows you to reinforce your brand’s visual style, voice and tone, and messaging, ensuring a cohesive brand experience for your audience.
  • Brand Listening & Feedback. Social media platforms provide valuable insights into customer perceptions and preferences. You can monitor brand mentions, track sentiment, and gather feedback through comments, polls, and surveys, allowing you to adapt your branding strategy and improve customer experience.
  • Targeted Advertising. Social media platforms offer sophisticated targeting options, allowing you to reach your ideal customers with laser-like precision. This enables you to maximize your advertising budget and get your brand in front of the right people.
  • Cost-Effectiveness. Compared to traditional advertising channels, social media marketing is relatively cost-effective, especially for small businesses. Many platforms offer free account creation and organic reach opportunities, allowing you to build a following and engage with your audience without significant financial investment.

Online has benefits, offline has benefits. Choose a channel that suits you and win on it. Then expand when you’re ready, or stay in your lane.

Either way, the choice is yours.

K. How to create a good brand name?

To create a good brand name, define your brand’s mission, values, and target audience. Brainstorm unique, memorable names that align with your identity. Check availability across domains and trademarks. Test for audience appeal and cultural relevance. Use the chosen name consistently in all branding.

…

Creating a great brand name is a helpful (but not essential) step in building a successful brand.

It’s the first impression you make on potential customers, and it should be memorable, impactful, and relevant to your brand’s identity.

Here are some key tips to consider:

Understand Your ‘One Person.’ Who are you trying to reach with your brand? What are their needs, preferences, and aspirations? A brand name that resonates with your target audience will be more likely to stick in their minds.

Define Your Brand’s Essence. What are your brand’s core values, personality, and unique selling proposition? Your brand name should reflect these key elements and communicate what makes you different.

Brainstorm and Experiment. Generate a wide range of potential names, exploring different approaches and wordplay techniques. Don’t be afraid to get creative and think outside the box.

Keep It Concise And Memorable. Aim for a brand name that is short, easy to pronounce, and easy to remember. Two-syllable names with at least one exotic letter are often successful, like “Nike.”

Consider Its Visual Appeal. Think about how your brand name will look in different contexts – on your website, social media, packaging, and merchandise. A visually appealing name will be more recognizable and impactful.

Check For Availability. Ensure that your chosen brand name is not already trademarked or in use by another company, especially within your industry. Conduct thorough searches and consider consulting with a legal professional.

Test and Gather Feedback. Once you’ve narrowed down your options, test your potential brand names with your target audience and gather feedback on their impressions, memorability, and relevance.

Embrace Simplicity. A simple and straightforward name can be just as effective as a clever or witty one. Sometimes, less is more.

Don’t Be Afraid To Pivot. If your initial brand name doesn’t feel quite right, don’t hesitate to revisit and refine it. Even successful brands like Nike started with different names (“Blue Ribbon Sports”).

Consider Hiring A Professional. If you’re struggling to come up with a great brand name, consider hiring a branding agency or consultant. They have the expertise and experience to guide you through the process and help you create a name that sets your brand up for success.

Remember, you don’t need a great name, but your brand name can be a valuable asset that will represent your business for years to come.

Take the time to invest in creating a name that is impactful, memorable, and reflects the essence of your brand.

I explain naming quite deeply in my animated video: https://www.youtube.com/watch?v=T1ImW8x9-3Y

L. How do I get a great brand logo?

To make a good logo, keep it simple and memorable, ensuring it’s versatile across mediums. Choose colors that align with your brand identity, use typography that reflects your personality, and design for scalability. Test its effectiveness in various sizes and formats for consistency.

Creating a fantastic brand logo is a blend of art and strategy.

It’s about capturing the essence of your brand and translating it into a visual symbol that is memorable, impactful, and versatile.

Quick tips:

Keep It Simple and Memorable. A great logo is instantly recognisable and easy to remember. Avoid clutter and overly complex designs. Aim for simplicity and clarity. The Nike swoosh, the Apple apple, and the Target bullseye are excellent examples of logos that are simple yet incredibly effective.

Consider Colour Psychology. Colours evoke emotions and associations. Choose a colour palette that aligns with your brand’s personality and target audience. For example, blue often conveys trust and dependability, while red represents passion and energy.

Ensure Versatility and Scalability: Your logo should look great across various platforms and mediums, from your website and social media to printed materials and merchandise. Design a logo that is scalable and adaptable to different sizes and formats.

Test and Refine: Once you have a few logo concepts, test them with your target audience and gather feedback. Refine your designs based on feedback and iterate until you have a logo that truly resonates.

Consider Hiring a Professional: If you’re not confident in your design skills or want to ensure a high-quality logo, consider hiring a professional graphic designer or branding agency. They can provide expert guidance and create a logo that meets your specific needs.

Remember, your brand logo is a visual representation of your brand’s identity.

It should be treated with care and attention.

By following these tips and investing the time and effort, you can create a logo that will become a powerful asset for your brand for years to come.

As with naming, I made a truly insightful animated video covering brand logo design: “SURPRISING Tips To Create A LOGO For Your BUSINESS (Matt’s Story)“

M. What is my brand voice?

A brand voice is the unique personality and style a business uses to communicate with its audience. It encompasses tone, word choice, messaging, and even visuals, ensuring consistency across platforms to build recognition and foster connections with customers. It reflects the brand’s values and identity.

This  is yet another question covered earlier in the guide, but here’s a quick rundown.

Your brand voice is the distinct personality and tone that you use to communicate with your audience across all platforms. Think of it as the verbal expression of your brand’s identity. It shapes how people perceive your brand and influences their emotional connection with your business.

Here’s how to think about your brand voice, drawing insights from our conversation and the sources:

  • If your brand were a person, what would they be like? Friendly? Professional? Quirky? Authoritative?
  • What kind of language would they use? Formal or informal? Humorous or serious?
  • What feeling do you want your audience to have when they hear from you? Inspired? Informed? Entertained?

Your brand voice should be consistent across all your communication channels, from your website copy and social media posts to your marketing materials and customer service interactions.

This consistency builds recognition, trust, and loyalty.

Your voice can be direct, bold, approachable, professional, humorous, authoritative, sophisticated, or anything else you.

N. What are brand awareness and ‘mindshare’? Are they important?

Honestly, I don’t really see the difference.

But apparently the internet sees them as different.

To them, brand awareness and ‘mindshare’ are pretty important concepts in branding and marketing. They are intertwined, but distinct in their focus.

To them…

Brand awareness refers to how familiar your target audience is with your brand and its offerings. It’s about recognition. Do people know your brand name, logo, and what you stand for? High brand awareness means your brand comes to mind easily when people think about your product or service category.

For example, when you need coffee, Starbucks might be the first brand that pops into your head. That’s brand awareness in action.

Mindshare goes a step further than simple recognition. It’s about the position your brand occupies in the minds of consumers relative to your competitors. It’s about the associations and emotions people have with your brand.

For example, Apple has a strong mindshare because it’s associated with innovation, design, and a premium user experience. People often choose Apple products not just because they recognize the brand, but because of the specific feelings and ideas they connect with it.

If that works for you, great, but personally, I still see brand awareness and mindshare as synonyms.

A high degree of either leads to increased sales, customer loyalty, pricing power, competitive advantage and more.

O. Do I need a business plan in order to have a strong brand?

While a formal business plan isn’t strictly necessary to build a strong brand, it can be helpful, especially in the initial stages. (As long as you keep it small, a one-pager is ideal.)

Here’s how it helps…:

A business plan forces you to think strategically about your biz, which can inform your branding decisions.

Key elements of a business plan often overlap with core branding concepts.

P. Where can I get branding help?

Take a deep breath! You’ve got this. But if you want more…

● This guide is a great starting point – bookmark it and refer back to it as you go.
● There are tons of online resources: Check out blogs, articles, and videos on branding. (The r/branding subreddit can be good, but only if you know how to search it and sort the wheat from the chaff.)
● Consider hiring a branding consultant (like me!): If you have the budget, a professional can help you develop a killer brand strategy.

Remember: Building a brand takes time and effort, but it’s one of the most rewarding things you can do for your business.

So, now you know how to brand your business, get out there and make your mark!